Top 82 Dispatcher Jobs in Pompano Beach Fl

HVAC & Plumbing Dispatcher Supervisor
Pride Air Conditioning & Plumbing —Pompano Beach, FL
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
17h
Public Safety Dispatcher (Multiple Vacancies)
Broward College —Fort Lauderdale, FL
- $41,600 - $47,840 a year
- Overtime
- Background check
- CPR Certification
- Mid-level
- Wellness program
- Paid parental leave
Dispatcher
TowBoatU.S. Fort Lauderdale —Pompano Beach, FL
- Microsoft Outlook
- Customer service
- Mid-level
Dispatcher - Mid/Night Shift
Guardian Fleet Services —Davie, FL
- Night shift
- Computer literacy
- Pass drug screening
- English
- AD&D insurance
- Paid holidays
Quick Apply
4d
Discharge Transport EMT
HCA Healthcare —Tamarac, FL
- Full-time
- Mid-level
- Leadership
- 2 years
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
Moving Dispatcher
American Van Lines —Pompano Beach, FL
- $19 an hour
- Full-time
- Mid-level
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
HVAC Service Dispatcher – Schedule Coordinator
HI-VAC Air Conditioning Services —Fort Lauderdale, FL
- $22 - $25 an hour
- Overtime
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
6d
CSR/Dispatcher
Aire Serv of Coral Springs —Boca Raton, FL
- $18 - $25 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid time off
- 401(k) matching
Quick Apply
Dispatcher
SouthernCarlson, Inc. —Fort Lauderdale, FL
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
Lets Go Limo —Fort Lauderdale, FL
- Part-time
- Computer literacy
- Mid-level
- Windows
Traffic Control Center Operator
Prime AE Group Inc —Pompano Beach, FL
- $19.50 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- In-person
- Opportunities for advancement
Account Coordinator / Dispatcher
ALL AMERICAN FACILITY MAINTENANCE —Sunrise, FL
- $21 - $25 an hour
- Full-time
- Organizational skills
- Communication skills
- Entry level
Quick Apply
Service Coordinator / Dispatcher
PROTOCOOL Cooling Solutions —Sunrise, FL
- Full-time
- Customer service
- Driving
- Entry level
- Paid training
- Paid holidays
Quick Apply
Dispatcher
Pico Propane —Fort Lauderdale, FL
- Full-time
- Background check
- Mid-level
- Office
- AD&D insurance
- Health insurance
Quick Apply
Towing dispatcher position
Allstar Autoworks Inc. —Pompano Beach, FL
- $15 - $100 an hour
- Full-time
- Mid-level
- In-person
- Communication skills
Quick Apply
13d
Logistics & Dispatch Manager
Southwest Ranches Farmers Market —Southwest Ranches, FL
- $1,200 a week
- Weekends as needed
- Management
- Mid-level
- In-person
Quick Apply
DISPATCHER
LYDIA SECURITY MONITORING INC —Boca Raton, FL
- $15 an hour
- Background check
- Computer literacy
- Pass drug screening
Quick Apply
Dispatch Representative
SMG Technology —Davie, FL
- Overtime
- High school diploma or GED
- Entry level
- Under 1 year
Housekeeping Dispatcher - Signia by Hilton Diplomat Beach Resort
Hilton —Hollywood, FL
- Full-time
- Office
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
Storage Dispatch / Front Desk Assistant
Marina One —Deerfield Beach, FL
- Email
- Computer literacy
- Office
- Computer skills

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HVAC & Plumbing Dispatcher Supervisor

Pride Air Conditioning & Plumbing -
Pompano Beach, FL

Quick Apply

Job Details

Full-time
17 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Fleet GPS tracking
Customer communication
Teamwork
Serving clients
Interpersonal skills
Team leadership
Operational management
Coaching
Service scheduling
Workplace dispute resolution
Team scheduling
High school diploma or GED
Team development
Attention to detail
Mentoring
Leading team collaboration initiatives
Dispatch software communication
Productivity software
Training
Cross-functional communication
Time management
Team building
Analytics

Full Job Description

About Us

Join a Company with Over 50 Years of Trusted Service in South Florida!

Pride Air Conditioning & Plumbing has proudly served South Florida for over five decades, delivering reliable, high-quality HVAC and plumbing solutions. As a locally owned and operated company, we are proud of our commitment to excellence, customer satisfaction, and long-term community relationships.

Our team consistently goes the extra mile because we genuinely value every client we serve. At Pride, we foster a culture built on honesty, teamwork, and mutual respect, empowering each employee to contribute their unique strengths to provide the best service possible.

Position Overview

The Dispatch Supervisor is responsible for leading the daily operations of the Dispatch Department supporting HVAC, Plumbing, and Appliance service divisions. This role ensures the efficient scheduling, routing, and coordination of service technicians while maintaining high standards of customer service, operational efficiency, and dispatcher performance. The Dispatch Supervisor provides leadership, coaching, and accountability for the dispatch team, monitors technician productivity and workflow, and collaborates with multiple departments to ensure timely service delivery and an exceptional customer experience. As a working supervisor, this position actively supports daily dispatch operations when business demands require it.

Responsibilities

Lead, supervise, and develop the Dispatch team, fostering a culture of accountability, collaboration, and continuous improvement.
Train, coach, and mentor dispatch personnel on company policies, communication standards, dispatch procedures, and routing best practices.
Conduct performance evaluations, coaching sessions, corrective actions, and disciplinary measures as needed.
Promote effective communication and teamwork among in-office and remote employees.
Establish performance expectations and monitor dispatcher productivity, accuracy, and service quality.
Oversee the daily dispatch operations for HVAC, Plumbing, and Appliance service departments.
Ensure technicians are scheduled and dispatched efficiently based on skill level, geographic location, workload, and customer priority.
Monitor and/or set up technician calendars, daily lineups, and service boards to maximize productivity and minimize downtime.
Review and adjust technician routes throughout the day to improve efficiency, reduce drive time, minimize overtime, and increase completed service calls.
Monitor open service pools, reserved boards, temporary technician boards, and dispatch queues to ensure all service requests are assigned promptly.
Ensure late-call procedures and scheduling standards are consistently followed.
Monitor dispatchers' live updating procedures to ensure service tickets are accurate, complete, and updated in real time.
Review completed service calls to verify job status, technician notes, payments, parts commitments, and documentation accuracy.
Monitor GPS tracking, technician activity, lunch periods, travel time, and end-of-day completion to support operational efficiency.
Adjust technician schedules and staffing throughout the day to respond to changing service demands and emergencies.
Coordinate and monitor after-hours and weekend dispatch teams to ensure seamless operational continuity.
Handles escalated customer concerns and assists in service recovery efforts when needed.
Maintain consistent communication with dispatchers, technicians, customer service representatives, field management, and leadership.
Ensure dispatch operations support company service standards, response time goals, and customer satisfaction objectives.
Identify opportunities to improve dispatch procedures, workflow efficiency, and technician utilization.
Develop and implement operational improvements to enhance department performance.
Prepare and analyze reports related to dispatch performance, route efficiency, technician productivity, open calls, service levels, and operational trends.
Monitor key performance indicators (KPIs) and recommend strategies to improve operational results.
Perform other duties as assigned.

Required Skills & Abilities

Demonstrated leadership, supervisory, and team development skills.
Strong knowledge of dispatch operations, technician scheduling, routing optimization, and field service management.
Excellent organizational, time management, and multitasking abilities in a fast-paced environment.
Strong analytical and problem-solving skills with the ability to make sound decisions under pressure.
Exceptional verbal and written communication skills.
Ability to effectively coach employees while maintaining accountability and performance standards.
Strong customer service and conflict resolution skills.
High attention to detail and commitment to accuracy.
Ability to adapt quickly to changing priorities and operational demands.
Proficiency with Microsoft Office Suite, dispatch management software, GPS tracking systems, and related field service platforms.
Ability to collaborate effectively across multiple departments and organizational levels.

Education & Experience

High school diploma or equivalent required.
Minimum of 3 years of dispatch experience in the HVAC, Plumbing, Appliance Repair, or Home Services industry required.
Minimum of 2 years of supervisory or management experience leading dispatch or customer service teams.
Experience with field service management and GPS software preferred.
Experience managing multiple service lines and high-volume dispatch operations strongly preferred.

Job Type: Full-time

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

What is your desired pay?
If hired, what would your availability be?
Would you be able to pass both a background check and a drug test as part of the hiring process?
May we contact your previous employers?
Please provide the reason for leaving your last TWO jobs.

Work Location: In person

Quick Apply

Refine Your Search

dispatcher jobs in pompano beach fl

HVAC & Plumbing Dispatcher Supervisor

Public Safety Dispatcher (Multiple Vacancies)

Dispatcher

Dispatcher - Mid/Night Shift

Discharge Transport EMT

Moving Dispatcher

HVAC Service Dispatcher – Schedule Coordinator

CSR/Dispatcher

Dispatcher

Dispatcher

Traffic Control Center Operator

Account Coordinator / Dispatcher

Service Coordinator / Dispatcher

Dispatcher

Towing dispatcher position

Logistics & Dispatch Manager

DISPATCHER

Dispatch Representative

Housekeeping Dispatcher - Signia by Hilton Diplomat Beach Resort

Storage Dispatch / Front Desk Assistant

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