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IT Systems Administrator | On Site

Radisson Plaza Hotel
Kalamazoo, MI

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Gym membership

Qualifications

Hospitality
Cloud identity and access management (IAM)
Automation
High availability solutions design
Hyper-V
VLAN
Cloud service support
Hardware support
Azure AD
Property management systems (PMS)
L2 switch
Voice over internet protocol (VoIP) configuration
Windows support
Failover clustering
Network routing
POS systems
PowerShell
Shell Scripting
High availability
Identity & access management

Full Job Description

Job Description

This is an on site, in office role in Kalamazoo, MI.

Overview

The Systems Administrator will be a key member of the IT Infrastructure team, responsible for maintaining and supporting our hybrid cloud environment. This role focuses on the health, security, and performance of our on-premises Hyper-V cluster and Azure cloud resources. This individual will play a vital role in managing identity through Entra ID and supporting mission-critical hospitality systems across multiple sites.

What You’ll Be Doing

May include, but not limited to:

Virtualization & Server Management

Maintain and support a high-availability Hyper-V cluster environment.
Monitor server health and performance for approximately 35 servers, including mission-critical on-premises workloads and phone systems.
Manage the migration of workloads to Hyper-V or Azure as part of ongoing infrastructure modernization.
Perform regular OS patching, updates, and hardware maintenance across all physical sites.

Identity & Hybrid Cloud Operations

Manage Active Directory (AD) objects, Group Policies (GPOs), and DNS/DHCP services.
Monitor and troubleshoot the Entra Connect sync process to ensure seamless hybrid identity.
Support Azure cloud resources under the guidance of the Infrastructure and Security Manager.

"Light" Networking & Connectivity

Configure and troubleshoot Hyper-V Virtual Switches, including VLAN tagging (802.1Q) for voice and data isolation.
Collaborate with the Network Administrator/Engineer to troubleshoot site-to-site VPN connectivity and local office networking issues.
Manage IP address assignments and DHCP scopes across a multi-site WAN.

Data Protection & Security

Execute and verify daily backups for all critical on-premises and cloud workloads.
Implement server hardening standards and security best practices.
Assist in incident response and vulnerability remediation.

What You Need for this Position

3-5 years in a Systems Administrator or similar infrastructure role.
Working knowledge of Microsoft Hyper-V and Failover Clustering.
Hands-on experience with Windows Server, Active Directory, and Azure/Entra ID.
Understanding of TCP/IP, VLANs, and basic switching/routing concepts.
Ability to support a 24/7 hospitality environment and travel to local sites as needed.
Experience with PowerShell scripting for task automation.
Experience supporting VoIP or digital phone systems in a virtualized environment.
Familiarity with hospitality-specific technology (POS, PMS systems).

What’s in it for You

Medical/Dental/Vision (Full-Time option)
401K with 100% match up to 3% (Full-Time option)
Parental Leave Program (Full-Time Option)
Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year
Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.
Shift meal provided per day
10% Discount on GHG outlets
Discounted hotel rates at Choice Hotels Worldwide

Top Reasons to Work With GHG

We are one of the Nation's 101 Best and Brightest Companies to work for
You’ll have the opportunity to work with a team that is fun, high-energy, and passionate about the success of the hotel
You will grow your skills and experience with a reputable hospitality company

Quick Apply

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IT Systems Administrator | On Site

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Server Administrator

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