Top 13 Service desk analyst Jobs in Portland Or

Desktop Support Analyst
Western Pacific Building Materials —Portland, OR
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
13d
Service Desk Analyst
Klarquist Sparkman, LLP —Portland, OR
- $80,000 - $95,000 a year
- Overtime
- Windows
- Ability to lift 50 pounds
- Computer networking
- Profit sharing
- AD&D insurance
Quick Apply
Service Desk Analyst (ISS 4)
Oregon State Treasury —Tigard, OR
- $5,178 - $7,831 a month
- Full-time
- Hybrid work
- Background check
- Computer Science
- Mid-level
9d
Desktop Support Analyst
Western Pacific Building Materials Inc —Portland, OR
- $65,000 - $75,000 a year
- Mid-level
- Office
- Windows
Quick Apply
Programmer Analyst I
University of Portland —Portland, OR
- $64,562 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
EHR Support Coordinator
NEIGHBORHOOD HEALTH CENTER —Tigard, OR
- $25.02 - $32.54 an hour
- Full-time
- Hybrid work
- Pass drug screening
- Office
- Ability to sit for extended periods
- Paid holidays
- Disability insurance
Quick Apply
IT Technology Coach
Davis Wright Tremaine LLP —Portland, OR
- Full-time
- Mid-level
- Windows
- 3 years
- Commuter assistance
- Health insurance
Facets NetworX Pricing Analyst
EAPPS TECH LLC dba Magicforce —Portland, OR
- $60 - $70 an hour
- Per diem
- Microsoft Access
- Research
- SQL
Quick Apply
9d
Business Systems Analyst / Project Server
Azad, inc. —Vancouver, WA
- Research
- Master's degree
- SQL
- Health insurance
- Dental insurance
FinOps AI / ML Engineer Assoc Director
Accenture —Beaverton, OR
- $150,900 - $413,600 a year
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
- Paid holidays
- Disability insurance
6d

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Desktop Support Analyst
Western Pacific Building Materials —Portland, OR
Manages help desk calls and service requests in a timely and accurate manner. Front-line customer support, providing technical support to end-users via…
$65,000 - $75,000 a year
Quick Apply
13d
Service Desk Analyst
Klarquist Sparkman, LLP —Portland, OR
1+ years of hands-on technical support experience. Hardware and software installations and troubleshooting. Computer deployment and set up of desks for new and…
$80,000 - $95,000 a year
Quick Apply

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Help Desk Analyst
eBusiness Solutions Inc. —Columbus, OH
Assist in developing training materials and deliver training sessions for state and county staff and child‑serving providers.
$17 - $21 an hour
Quick Apply
7d
Help Desk Analyst
viva —Columbus, OH
Experienced in building, setup and removal of desktop equipment (PCs, laptops, phones, peripherals, software, etc.). Strong communication/leadership skills.
$20.72 - $25.72 an hour
4d

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service desk analyst jobs near portland or

Desktop Support Analyst

Western Pacific Building Materials -
Portland, OR

Quick Apply

Job Details

Full-time
$65,000 - $75,000 a year
13 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Desktop support
Windows
High school diploma or GED
Computer hardware
Computer management
Desktop administration

Full Job Description

About Western Pacific Building Materials

Western Pacific Building Materials has earned the trust of builders for 35 years by delivering on a simple promise: dependable, high-quality products shipped on time. Our reputation as the nation’s largest independent millwork distribution company serving new home construction is built on integrity, consistency, and strong leadership.

We are a family-owned business founded in 1991, with six large manufacturing and distribution facilities across Colorado, Oregon, Texas, and Washington. Builders rely on us because we make their jobs easier. That dependability starts inside our offices—with strong, responsive support teams working alongside our customers and field sales.

We are now hiring a Desktop Support Analyst! Please note: This is an onsite position, working in our Portland, OR location. Only local candidates will be considered. No recruiters, please.

Desktop Support Analyst

This dynamic position is Western Pacific’s frontline support to all end users across our multiple branches. This position is responsible for supporting all Personal Computers (PC’s), peripherals, Microsoft Published Applications, Windows operating systems and applications. Manages help desk calls and service requests in a timely and accurate manner.

Essential Responsibilities & Expectations:

Experienced with Windows, Linux, Google, and AWS environments
Front-line customer support, providing technical support to end-users via telephone, e-mail, and self-service requests
Maintains records of all customer problems and tracks each through to resolution; initiates escalation as appropriate to ensure management awareness of problems that are severe in nature or that are exceeding targets
Creating and removing user accounts and managing access control based on company policies
Assist in enforcement of Information Systems & Security policies.
Maintain an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
Diagnoses and repairs hardware and software problems; contacts end users as needed to discuss specific symptoms of equipment failure, and nature of repairs required, and possible solutions to equipment problems
Analyze and make recommendations for hardware and software standardization
Work with hardware and software vendors both electronically and by telephone to verify timely product delivery and ensuring that new equipment is installed and ready to operate on schedule.
Setup, configures and tests computer equipment and peripherals
Assists in the roll-out of software and hardware updates.
Basic Installation, Support, and troubleshooting of Server and Network infrastructure.
Assist in QA work on inhouse developed applications
Communicate with leadership regularly regarding system issues unable to resolve

Qualifications & Desired Skills:

3-5 years experience in a desktop support role
Ability to troubleshoot in a Microsoft environment
Can troubleshoot hardware and peripheral issues
Ability to troubleshoot infrastructure.

Work Environment

Work is performed primarily in an office environment; some time will be spent in a manufacturing environment with exposure to noise and dust. PPE is required when in manufacturing. Most work requires use of a computer. High level of social interaction required in order to serve internal customers. Able to lift up to 50 pounds.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you reside within the Portland metro area or within commuting distance?

Education:

High school or equivalent (Preferred)

Experience:

Desktop support: 3 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service desk analyst jobs in portland or

Desktop Support Analyst

Service Desk Analyst

Service Desk Analyst (ISS 4)

Desktop Support Analyst

Programmer Analyst I

EHR Support Coordinator

IT Technology Coach

Facets NetworX Pricing Analyst

Business Systems Analyst / Project Server

FinOps AI / ML Engineer Assoc Director

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