Top 376 Computer and information research Jobs in Providence, Ri

Technical Support II
AAA Northeast —Providence, RI
- $24.75 - $30.00 an hour
- Full-time
- Microsoft Outlook
- Research
- Mid-level
Quick Apply
2d
Billing Representative
Reliable Respiratory —Providence, RI
- $30 - $35 an hour
- Full-time
- 18 years or older
- Computer literacy
- Research
Quick Apply
Research Assistant NES
Brown University Health —Providence, RI
- $19.97 - $32.96 an hour
- 8 hour shift
- Hospital
- Microsoft Office
- Bachelor's degree
1d
Data Integrity Specialist
Rhode Island Coalition to End Homelessness —Providence, RI
- $60,000 - $72,500 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Master of Social Work
- Health insurance
- Dental insurance
Quick Apply
Senior Research Analyst
Community College of Rhode Island —Warwick, RI
- $59,372 - $62,000 a year
- Computer Science
- Customer service
- Writing skills
14d
Research Assistant
Brown University Health —Providence, RI
- $41,537.60 - $68,556.80 a year
- 8 hour shift
- Hospital
- Bachelor of Science
- Maintenance
Research Assistant
Brown University —Providence, RI
- Full-time
- Computer Science
- Bachelor of Science
- Administrative experience
Computer Systems Analyst
Noblis —Newport, RI
- $105,100 - $164,125 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Senior level
- Business
- Health insurance
- Tuition reimbursement
Associate Buyer: HBA / Cosmetics (Relocation Supported)
Ocean State Job Lot —North Kingstown, RI
- $80,000 - $100,000 a year
- Merchandising
- Mid-level
- Office
- Health insurance
- Dental insurance
Systems Engineer – CMOSS Mounted Form Factor (CMFF)
General Dynamics Mission Systems, Inc —Taunton, MA
- $124,445 - $131,251 a year
- Full-time
- Hybrid work
- 3 years
- Master's degree
- Analysis skills
- Paid parental leave
- Health insurance
Social Work & Behavioral Health Manager
PACE Organization of Rhode Island —Riverside, RI
- $75,000 - $85,000 a year
- Full-time
- Master of Social Work
- English
- Research
- 403(b) matching
- AD&D insurance
Quick Apply
9d
Donor Testing Training Specialist
Rhode Island Blood Center —Providence, RI
- $70,000 - $78,000 a year
- Overtime
- Bachelor of Science
- Writing skills
- 3 years
- Continuing education credits
Medical Science Liaison, Hematology - Northeast
Jazz Pharmaceuticals —Providence, RI
- $160,000 - $240,000 a year
- Medicine
- RN License
- English
- Health insurance
- Dental insurance
2d
SPED Teacher (Mathematics)-Bonus Eligible Up To $10,000
The Home for Little Wanderers, Inc. —Walpole, MA
- Classroom
- Working with individuals with disabilities
- Computer literacy
- 403(b) matching
- AD&D insurance
Bilingual HR Generalist
Ocean State Job Lot —North Kingstown, RI
- $60,000 - $70,000 a year
- Spanish
- Employment & labor law
- English
- Health insurance
- Dental insurance
Litigation Paralegal and Claims Support Specialist
New England Property Services Group, LLC —Fall River, MA
- $22 - $30 an hour
- Email
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick Apply
2nd. Shift - Receiving Administrator - Monday - Friday
Ocean State Job Lot —North Kingstown, RI
- $18 - $19 an hour
- Monday to Friday
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Licensed Science Teacher - Bonus Eligible Up to $15,000
The Home for Little Wanderers, Inc. —Walpole, MA
- Classroom
- Working with individuals with disabilities
- Computer literacy
- 403(b) matching
- AD&D insurance
Bilingual HR Generalist
Ocean State Job Lot —North Kingstown, RI
- $60,000 - $70,000 a year
- Monday to Friday
- Hybrid work
- Spanish
- Employment & labor law
- English
- Health insurance
- Dental insurance
7d
Principal Quant Developer
Fidelity Investments —Smithfield, RI
- $107,000 - $216,000 a year
- Full-time
- Computer science
- Computer Science
- Master's degree
- Loan repayment program
- Tuition reimbursement

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Technical Support II

AAA Northeast -
Providence, RI

Quick Apply

Job Details

Full-time
$24.75 - $30.00 an hour
2 days ago

Qualifications

Desktop computer repair
Authentication
Endpoint Security
Microsoft Outlook
IT user and group management
Software deployment
Laptop (troubleshooting support)
Hardware maintenance
Printer (troubleshooting support)
Software installation
Email configuration (technical support)
Cloud service support
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Desktop applications
Technical customer support for office equipment
Desktop administration
Peripheral hardware support
Operating system installation
Office equipment system installation

Full Job Description

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Provides technical support to end users on a variety of issues; responds to telephone calls, and other requests for technical support; identifies, researches, and resolves technical problems regarding software and computer equipment; tracks and monitors problems to ensure timely resolution; keeps end users apprised of status of requests; utilizes Five Diamond customer service skills in all interactions.

What you will do:

Answers user’s inquiries regarding computer software or hardware operation to resolve problems. Troubleshoots issues to properly diagnose user problem; applies understanding and knowledge of information systems products and services to assist internal users on routine matters; Have a sense of urgency and take the initiative to own and issue until resolved; Provides superior customer service to all users with Five Diamond Service standards.
Works in conjunction with team members and user base to accomplish small to large size projects.
Follows through on all service requests assigned, ensuring end user receives detailed information regarding status of request and time frame for resolution; keeps management apprised of problems which may escalate; documents all help desk activity and identifies repeat patterns which may need to be addressed through an alternative process. Meets service level expectations and responds to tickets within required timeframe.
Installs standard desktop software, i.e., Windows, MS Office; assists with assigning/deleting user logins and network resource definitions (printer); resets user passwords.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Baseload computers with working image for distribution to users. Installs software to laptops/desktops.
Makes recommendations to changes in procedures of problem reporting and resolution as appropriate; maintains records, peripherals and software storage.
Other duties may be assigned.

Education
Associate's Degree in Information Systems or related field Required or Microsoft Certification and/or 3+ additional years in Desktop Support Required and Bachelor's Degree Preferred

Experience

Desktop support; Experience troubleshooting system issues with users to determine the cause and resolution Required and Experience with Microsoft Products including Office, Outlook, and Skype, including online versions Required and Experience with the current windows operating systems Experience with user management and mailbox setup on Office 365 Required and Experience with Office 365 troubleshooting for on premise and online versions. Required and Experience installing end user standard and custom applications as warranted Required and Working knowledge on Anti-Virus and malware software (McAfee) Required and Experience with Active Directory including setting up accounts, disabling accounts, and security groups Required and Experience with laptops including, WIFI connectivity, VPN connection, Authentication Software (Okta), docking stations, laptop maintenance and operations Required and Experience with printers, monitors, multiple screen displays, peripherals Required and Experience baseloading and troubleshooting desktops and laptops with working images Required and Experience installing end user standard and custom applications as warranted Required and Experience with Anti-Virus and malware software (McAfee) Required

Licenses and Certifications

Microsoft Certification Preferred and A+ Certificate Preferred

AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.

Quick Apply

Refine Your Search

computer and information research jobs in providence, ri

Technical Support II

Billing Representative

Research Assistant NES

Data Integrity Specialist

Senior Research Analyst

Research Assistant

Research Assistant

Computer Systems Analyst

Associate Buyer: HBA / Cosmetics (Relocation Supported)

Systems Engineer – CMOSS Mounted Form Factor (CMFF)

Social Work & Behavioral Health Manager

Donor Testing Training Specialist

Medical Science Liaison, Hematology - Northeast

SPED Teacher (Mathematics)-Bonus Eligible Up To $10,000

Bilingual HR Generalist

Litigation Paralegal and Claims Support Specialist

2nd. Shift - Receiving Administrator - Monday - Friday

Licensed Science Teacher - Bonus Eligible Up to $15,000

Bilingual HR Generalist

Principal Quant Developer

I want to receive the latest job alert for computer and information research in providence, ri

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