Top 42 Retention & loyalty marketing manager Jobs in Provo, Ut

Retention & Loyalty Marketing Manager
JUST INGREDIENTS INC —Orem, UT
- Full-time
- 5 years
- Mid-level
- SQL
- Health insurance
- Paid time off
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Head of Marketing (B2B/Cybersecurity)
Leoforce —Lehi, UT
- $150,000 - $240,000 a year
- Hybrid work
- Marketing
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
8d
Growth Marketing Manager
Unicity USA Inc —Provo, UT
- Full-time
- Mid-level
- 3 years
- Paid parental leave
- Paid holidays
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Director of Marketing
KLAS Research —Pleasant Grove, UT
- From $150,000 a year
- Hybrid work
- Marketing
- Office
- Analysis skills
- Health savings account
- Health insurance
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Senior Director, Integrated Marketing
Ancestry.com —Draper, UT
- $179,140 - $223,350 a year
- Full-time
- Remote
- Background check
- Marketing
- 11+ years
- Health insurance
- Dental insurance
10d
Marketing Coordinator
Brigham Young University —Provo, UT
- $65,500 - $84,500 a year
- Weekends as needed
- Marketing
- Word processing
- Mid-level
- Free parking
- Wellness program
3d
Podcast Operations & Growth Coordinator
JUST INGREDIENTS INC —Orem, UT
- Full-time
- Google Workspace
- Research
- Mid-level
- Travel reimbursement
- Health insurance
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Marketing Manager
Clientbook —Lehi, UT
- $65,000 - $100,000 a year
- Full-time
- Management
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Owala Sr. Digital Marketing Manager
Trove Brands —Lehi, UT
- 6 years
- Marketing
- Office
- Paid parental leave
- Health insurance
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Senior Retention Manager
THERMOWORKS INC —American Fork, UT
- Full-time
- 6 years
- Analysis skills
- Mentoring
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Practice Development Manager, BC Consumables, Utah S/Reno
Allergan Aesthetics —Provo, UT
- $80,000 - $140,000 a year
- Full-time
- Remote
- Clean driving record
- Word processing
- Writing skills
- Paid holidays
- Health insurance
14d
Director eCommerce & Performance Marketing
FASHIONPHILE —Lehi, UT
- $140,000 - $165,000 a year
- Merchandising
- Analysis skills
- Bachelor's degree
- Commuter assistance
- AD&D insurance
Quick Apply
8d
Senior Manager, North America Sales & Marketing
Young Living Essential Oils —Lehi, UT
- Weekends as needed
- Marketing
- Office
- Bachelor's degree
Quick Apply
Senior Vertical Marketing Manager
Podium —Lehi, UT
- Office
- SQL
- Senior level
Product Marketing Manager
Netcraft —Lehi, UT
- Mid-level
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Growth Marketing Analyst
Ballerina Farm —Midway, UT
- $65,000 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Product Marketing Manager - Financial Services
Egnyte —Draper, UT
- $125,000 - $140,000 a year
- Full-time
- Remote
- Marketing
- Research
- 3 years
- Paid parental leave
- Health savings account
2d
Social Media Specialist (Part-Time)
Trove Brands —Lehi, UT
- Part-time
- Marketing
- Research
- Mid-level
- Paid parental leave
- Health insurance
Quick Apply
14d
Senior Manager, eCommerce
FASHIONPHILE —Lehi, UT
- $75 - $90 an hour
- Contract
- Merchandising
- Analysis skills
- Bachelor's degree
Quick Apply
8d
Sr. Manager, eCommerce Growth & Optimization
Pura —Pleasant Grove, UT
- Full-time
- Background check
- Senior level
- Commercial
Quick Apply

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retention & loyalty marketing manager jobs near provo, ut

Retention & Loyalty Marketing Manager

JUST INGREDIENTS INC
Orem, UT

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Paid time off
401(k) matching
Employee discount
Life insurance

Qualifications

Marketing project management
Customer retention strategy
Presentation software
Loyalty programs
Managing projects
Cross-functional communication

Full Job Description

Retention & Loyalty Marketing Manager

Department: Marketing

Location: Orem, UT

Hybrid

Salary: Based on Experience

Who We Are

At Just Ingredients – a health and wellness e-commerce company – we believe that nourishing your body with real ingredients is essential for living a healthy and fulfilling life. That's why our products are made using carefully selected, whole-food ingredients. And our people are just as real as our ingredients – authentic, collaborative, and dedicated to fostering a workplace that inspires individuals and teams to reach their full potential.

About the Team

This role sits within the Marketing team and reports to the Director of Growth Marketing. You'll work closely with Creative, Product Development, and Customer Experience to ensure retention and loyalty strategy is grounded in product knowledge, customer signals, and business performance — not just campaign execution.

What We Are Looking For

We're looking for a Retention & Loyalty Marketing Manager to own the strategy and day-to-day management of our customer retention and loyalty programs. This is a highly cross-functional, data-driven role that bridges strategy and execution — from campaign calendars to performance reporting — driving lifetime value, repeat purchase, and program engagement across email, SMS, loyalty, and subscriptions.

What You'll Do

Strategy & Execution

Own the annual retention and loyalty marketing calendar, aligning campaign timing with product launches, promotions, and seasonal moments across the business.
Lead personalized email and SMS campaigns across lifecycle journeys, from welcome series to win-back and re-engagement.
Build, audit, and refine automated flows to reduce churn, boost subscription upgrades, and increase repeat purchase rates.
Partner with Creative to ensure every campaign delivers a seamless, on-brand customer experience across touchpoints.

Data-Driven Segmentation & Optimization

Use customer segmentation and behavioral data to build journeys that feel relevant and timely at every stage of the lifecycle.
Establish and run A/B testing frameworks across subject lines, offers, send times, and cadence to continuously improve engagement.
Track key performance metrics (open/click rates, conversion, retention rate, CLV) and turn results into clear, actionable recommendations.
Ensure all email and SMS marketing practices comply with applicable regulations (CAN-SPAM, TCPA) and platform-specific requirements.

Subscription & Loyalty Programs

Drive subscription growth through targeted acquisition campaigns, win-back flows, and value-focused messaging.
Develop and execute loyalty communications that spotlight member benefits, rewards, and program milestones.
Serve as the team's go-to resource on the subscription and loyalty programs.
Partner with Product Development to translate ingredient education and product benefits into lifecycle and loyalty messaging.
Test, measure, and iterate on tactics to grow program participation, engagement, and lifetime value.

Cross-Functional Collaboration & Reporting

Partner with Customer Experience to identify churn signals and retention opportunities surfaced through customer interactions.
Partner with Finance on subscription revenue forecasting and retention/loyalty program ROI reporting.
Build strong working relationships with cross-functional partners to keep messaging aligned and campaigns running smoothly.
Compile performance summaries and reporting for the Director of Growth Marketing, translating retention/loyalty data into a clear narrative on what's working and why.

What You'll Bring

5-7+ years of experience in retention, lifecycle, CRM, or loyalty marketing, ideally in DTC e-commerce or consumer products.
2-3 years managing people and projects.
Proven experience managing lifecycle/loyalty programs across email, SMS, and related channels.
Strong analytical skills; comfortable interpreting performance data to drive decisions.
Proficiency in retention/CRM platforms (e.g., Klaviyo, Attentive, or similar).
Experience with subscription management platforms (e.g., Recharge, Bold, Skio) strongly preferred.
Familiarity with loyalty platforms (e.g., Smile.io, Yotpo, LoyaltyLion) a plus.
Working knowledge of email/SMS marketing compliance requirements (CAN-SPAM, TCPA).
Strong Excel and PowerPoint/reporting skills.
Excellent written and verbal communication skills.
Highly organized with strong project management skills; able to manage multiple priorities in a fast-paced environment.
Experience collaborating cross-functionally and influencing without direct authority.
SQL or data visualization/BI tool familiarity a plus.

What We Offer

Competitive salary based on experience
Medical, Dental, Life Insurance
401K with company matching
4 weeks accrued PTO
Employee discounts
Fast-paced environment
Purposeful mission for health and wellness

Quick Apply

Refine Your Search

retention & loyalty marketing manager jobs in provo, ut

Retention & Loyalty Marketing Manager

Head of Marketing (B2B/Cybersecurity)

Growth Marketing Manager

Director of Marketing

Senior Director, Integrated Marketing

Marketing Coordinator

Podcast Operations & Growth Coordinator

Marketing Manager

Owala Sr. Digital Marketing Manager

Senior Retention Manager

Practice Development Manager, BC Consumables, Utah S/Reno

Director eCommerce & Performance Marketing

Senior Manager, North America Sales & Marketing

Senior Vertical Marketing Manager

Product Marketing Manager

Growth Marketing Analyst

Product Marketing Manager - Financial Services

Social Media Specialist (Part-Time)

Senior Manager, eCommerce

Sr. Manager, eCommerce Growth & Optimization

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