Top 94 Client coordinator Jobs in Provo, Ut

Client Services Agent
Acumen LLC —Provo, UT
- $19 - $20 an hour
- Weekends as needed
- Microsoft Excel
- Ability to walk for extended periods
- Writing skills
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Office Coordinator – AP/AR
Five Star Building Products —Orem, UT
- $23 an hour
- Computer literacy
- Office
- Administrative experience
- Paid holidays
- Disability insurance
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Client Manager / Transaction Coordinator
Sumsion Real Estate —Provo, UT
- $55,000 a year
- Full-time
- Research
- Mid-level
- Office
- Mileage reimbursement
- Paid holidays
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Front Desk Receptionist
Peak Dance Center —Provo, UT
- From $33,230 a year
- Full-time
- Background check
- Google Workspace
- Experience working with children
- Paid time off
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8d
Sales Intake Coordinator
Serenity Mental Health Centers —Provo, UT
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
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Business Operations Coordinator
Perfality Business Solution LLP —Orem, UT
- $24 - $32 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Research
- Paid holidays
- Health insurance
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Medical Billing Coordinator - Non-Remote
Center for Change —Orem, UT
- $17 - $22 an hour
- Full-time
- English
- Mid-level
- Office
- Health savings account
- Employee stock purchase plan
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2d
Catering Coordinator
Zao Asian Cafe —Orem, UT
- $18 - $20 an hour
- Part-time
- Sales
- Mid-level
- 3 years
- Paid training
- Health insurance
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8h
Client Success Coordinator
Anderson Business Advisors —Draper, UT
- $50,000 - $55,000 a year
- Full-time
- Hybrid work
- Background check
- Word processing
- Pass drug screening
- Paid holidays
- Disability insurance
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7d
Athletics Corporate Sponsorship Fulfillment Partner
Brigham Young University —Provo, UT
- Full-time
- Hospitality
- Mid-level
- University
- Free parking
- Wellness program
COMMUNITY DEVELOPMENT COORDINATOR
Utah Valley Refugees —Provo, UT
- $19 - $24 an hour
- Weekends as needed
- Background check
- Research
- Mid-level
- Paid holidays
- 401(k)
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Client Coordinator
Elase Nationwide —Draper, UT
- Part-time
- Mid-level
- High school diploma or GED
- Travel
- Paid time off
- 401(k) matching
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Administrative Support Coordinator - Landscape/Maintenance Company
Elite Grounds, LLC —Pleasant Grove, UT
- $20 - $30 an hour
- Full-time
- Spanish
- Google Workspace
- English
- Paid holidays
- Dental insurance
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Resident Assistant
Blueprint Institute —Spanish Fork, UT
- $25 an hour
- Part-time
- Background check
- Residential
- Outpatient experience
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Meeting & Events Coordinator - Lehi, UT
CBRE —Lehi, UT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Medical Office Coordinator
New Roads Behavioral Health —Provo, UT
- $38,000 - $45,000 a year
- Full-time
- Mid-level
- Residential
- Administrative experience
- Paid holidays
- Health insurance
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20h
Sales Appointment Coordinator - Fitness
D1 Training —Spanish Fork, UT
- $25,000 - $70,000 a year
- Part-time
- Hybrid work
- Communication skills
- Entry level
- Work from home
- Employee discount
Assistant Event Coordinator
Landmark Catering —Provo, UT
- From $18 an hour
- Part-time
- Clean driving record
- English
- Ability to lift 50 pounds
- Employee discount
Quick Apply
1d
Medical Records Specialist PRN Weekdays
Lone Peak Hospital —Draper, UT
- PRN
- Entry level
- Under 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
Surplus Lines Coordinator
InsCipher —Pleasant Grove, UT
- $54,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- Finance
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply

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Client Services Agent

Acumen LLC -
Provo, UT

Quick Apply

Job Details

Full-time
$19 - $20 an hour

Qualifications

Computer operation
Microsoft Excel
Phone communication
Writing skills
Basic math
High school diploma or GED
Managing clients in a customer support role
Customer relationship management
Document viewing software
Productivity software
Quality data entry
Customer data entry

Full Job Description

Description:

ROLE AND ESSENTIAL FUNCTIONS

Agents at Acumen must exhibit a service-forward mindset as they embody the organization's mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families. The Agent is responsible for enrolling, educating and supporting Acumen clients throughout their lifecycle with the organization, which involves inbound and outbound phone calls and emails, processing paperwork and manual data entry into multiple databases with a high degree of accuracy. This role is critical to ensuring the company as a whole has a positive and healthy working relationship with new and existing clients, their families and support coordinators.

Support clients (employers and employees) during their enrollment process
Process related paperwork and manage electronic communication
Accurate data entry using several databases simultaneously while meeting deadlines
Establish, foster and grow relationships with clients and program contacts including third party organizations
Understand and stay up to date on program rules, regulations and implementation needs while being able to effectively communicate and explain said rules to external and internal stakeholders
Act as a communication liaison between the clients and across all Acumen’s departments, which includes communicating any opportunities and/or issues that may directly impact the client or Acumen
Accurate day-to-day support to clients which includes receiving, researching and resolving all client inquiries within contractual specific timeframes
Ensure compliance with all state and federal guidelines including the management of all escalated issues with client families and states within contractual specific timeframes
Develop strategies to support the growth of existing programs through marketing, education and community outreach to potential recipients and social services organizations
Work collaboratively with other internal departments in order to ensure all issues are addressed effectively in a verbal and written fashion
Manage a fluctuating volume of calls and emails
Provide effective and efficient customer service via calls and/or electronic communication to clients and internal departments
Working hours as established by the hiring manager, while remaining flexible to work occasional weekends, weeknights and/or holidays to meet the needs of the clients we serve
Perform other work related duties as assigned
ALL Acumen employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act

RESPONSIBILITIES AS A TEAM MEMBER

Takes personal responsibility for actions. This is demonstrated through owning problems, problem solving and not projecting problems or failures to others or the "system" if not warranted
Demonstrates excellence in work standards, is tenacious in completing tasks
Able to effectively problem solve and make decisions. To include resolving crisis situations and developing resolutions between parties
Works well with other team members and departments
Demonstrates the ability to interact and cooperate using respectful relations in order to efficiently accomplish mutual goals and assignments
Requests support from team with ample time to accommodate the support request in order to meet deadlines
Ensures effectiveness in processes to achieve/seek best practice

EQUIPMENT NORMALLY USED

Telephone and headset, computer, multiple screens, copier, scanning system, printer, postage machine, calculator, and fax machines
May use other office equipment as needed

Requirements:

QUALIFICATIONS

MINIMUM QUALIFICATIONS

At least one year of experience with data entry (manual keying in of information into databases)
Works well independently with limited supervision
Works as a self-starter with effective communication skills
Ability to work in a fast paced environment
Prior experience in customer service and/or client relations
Ability to handle fluctuating inbound and outbound call volume
Must be able to work a flexible schedule, including but not limited to weekends, week nights and holidays
Experience working with multiple applications simultaneously
Ability to prioritize and handle competing requests successfully
Knowledge and experience using Microsoft Word, Excel, PowerPoint, Internet, Email and use of PDFs
Patience, perseverance, and follow through mentality
Ability to communicate both orally and in writing in a professional manner
Attention to detail and critical thinking skills
The ability to handle responsibility with limited supervision
High standard of integrity
Ability to use basic math skills
Demonstrates excellent organizational skills, time management, and task orientation
Good interpersonal communication skills
Ability to handle and accommodate complex clients
Must be able to plan for and meet multiple deadlines
High school diploma or equivalent with some college preferred (or equivalent work experience)

PREFERRED QUALIFICATIONS

Willingness to obtain certain state required certifications
Ability (if required by program) to travel, including overnight(s), via ground transportation and/or via flight
Maintain a valid driver's license within the state of residence and valid automobile insurance (if required by program)
Able to provide a secure remote workspace with high speed internet when applicable

COMMUNICATION SKILLS

Excellent communication and relationship skills with all stakeholders, including clients, state entities, and colleagues
Ability to effectively and respectfully interact with client base that has varying levels of ability, educational backgrounds, authority, and ethnicities
Ability to maintain confidentiality
Ability to speak in public, including trainings
Ability to communicate effectively with diverse internal and external customers to accomplish a task or reach an understanding diplomatically and respectfully

PHYSICAL AND MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without accommodation.

The employee must be able to sit for extended periods of time entering data into multiple systems
The employee is regularly required to use their fingers, hands, arms, and eyes to input data and fold and/or cut paper
The employee may be required to answer the phone as well as respond to team members and internal customers
The employee is required to operate and maintain a variety of office equipment including a computer, copy machines, scanning and reading equipment and a calculator requiring repetitive motion of the fingers, hands, arms, and eyes
The employee is frequently required to stand, walk, and talk for an hour or more
Vision ability is required to do the job, including close vision, color vision and the ability to adjust focus
Ability to work under stressful conditions that may require handling multiple work assignments with specific deadlines
Ground travel upon demand

#CSA

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Refine Your Search

client coordinator jobs in provo, ut

Client Services Agent

Office Coordinator – AP/AR

Client Manager / Transaction Coordinator

Front Desk Receptionist

Sales Intake Coordinator

Business Operations Coordinator

Medical Billing Coordinator - Non-Remote

Catering Coordinator

Client Success Coordinator

Athletics Corporate Sponsorship Fulfillment Partner

COMMUNITY DEVELOPMENT COORDINATOR

Client Coordinator

Administrative Support Coordinator - Landscape/Maintenance Company

Resident Assistant

Meeting & Events Coordinator - Lehi, UT

Medical Office Coordinator

Sales Appointment Coordinator - Fitness

Assistant Event Coordinator

Medical Records Specialist PRN Weekdays

Surplus Lines Coordinator

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