Top 102 It technical support Jobs in Provo, Ut

IT Technical Support
GSP Marketing Technologies —Provo, UT
- Full-time
- Research
- Mid-level
- High school diploma or GED
Quick Apply
14d
IT Support Technician
ROCKY MTN UNIVERSITY OF HEALTH —Provo, UT
- $22 - $24 an hour
- Weekends as needed
- Classroom
- Google Workspace
- Computer literacy
- Health savings account
- Paid holidays
Quick Apply
IT Associate
Smarty —Orem, UT
- $45,000 - $60,000 a year
- Full-time
- Background check
- Research
- Mid-level
- Disability insurance
- Dental insurance
Quick Apply
IT Systems Specialist
Heritage Schools, Inc. —Provo, UT
- $19 - $26 an hour
- Full-time
- Google Workspace
- Mid-level
- Office
Quick Apply
IT Support Specialist Team (Full-Time)
All IT Pros —Provo, UT
- Email
- Google Workspace
- Computer science
- Computer Science
MDU IT Specialist
McWane Ductile —Provo, UT
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
MTC IT Service Desk Support Specialist I (Part-time)
Missionary Training Center - The Church of Jesus Christ of Latter-day Saints —Provo, UT
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
2d
Desktop Support Engineer (Full-Time)
Axiom Technologies —Springville, UT
- Full-time
- Mid-level
- Windows
- US work authorization
- Health insurance
Technical Support Engineer at Provo Utah
Two95 International Inc. —Provo, UT
- $60,000 - $75,000 a year
- Full-time
- Computer Science
- English
- Windows
Quick Apply
MTC IT Service Desk Support Specialist I (Part-time)
The Church of Jesus Christ of Latter-day Saints —Provo, UT
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
2d
IT Support Specialist
Trucordia —Lindon, UT
- Full-time
- Remote
- Mid-level
- 2 years
- Communication skills
- Health savings account
- AD&D insurance
Quick Apply
13d
IT Applications Support Analyst
Young Living Essential Oils —Lehi, UT
- Weekends as needed
- Microsoft Outlook
- Research
- Office
Quick Apply
7d
IT Analyst- Helpdesk
Summit Line Construction, Inc. —Heber City, UT
- Full-time
- Mid-level
- Office
- Windows
- Wellness program
- Paid holidays
Service Desk Technician - ESD
Utah Valley University —Orem, UT
- $16.47 - $19.37 an hour
- Writing skills
- High school diploma or GED
- University
- Employee assistance program
8d
Technical Support Analyst
Quilt Software —Provo, UT
- $39,520 - $43,680 a year
- Full-time
- Mid-level
- Windows
- SQL
- Paid parental leave
- Paid holidays
Quick Apply
Service Technician (Full-Time)
All IT Pros —Provo, UT
- Email
- Google Workspace
- Computer science
- Computer Science
Accounting / Accountant - Client & Customer Support
Caselle —Provo, UT
- Full-time
- Remote
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Customer Service - Accounts Receivable / Utility Billing Support
Caselle —Provo, UT
- Full-time
- Hybrid work
- 1 year
- Communication skills
- Entry level
- Health savings account
- Health insurance
Quick Apply
Technical Support Technician
Cyrious Software —Lehi, UT
- Email
- Mid-level
- Windows
- SQL
Technical Support Specialist
Higginbotham —Lehi, UT
- Computer science
- Microsoft Outlook
- Computer Science
7d

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IT Technical Support

GSP Marketing Technologies -
Provo, UT

Quick Apply

Job Details

Full-time
14 days ago

Qualifications

Customer communication
High school diploma or GED
Internal employee customer service
Software documentation
Productivity software
Team building

Full Job Description

Description:

The Tech Support Analyst II is responsible for applying technical expertise to the day-to-day administration, implementation, and support of information technology resources. They respond to telephone calls, email and personnel requests for technical support. They are an escalation point for more complex problems. They provide guidance and direction to end users on appropriate application of technology to achieve business goals. They identify, research, and resolve complex or advanced technical problems. They document, track, and monitor problems to ensure a timely resolution. They set up, configure, and support company related technology assets. They assist with maintaining systems, applications, security, and network configurations. They assist with implementation of disaster recovery plans. They recommend upgrades, patches, new applications and equipment. This position provides ad hoc reports and updates to management.

Duties and Responsibilities:

Provide Tier 2 Helpdesk (Escalation) problem identification, diagnosis, and resolution of problems
Provide advanced support for implementation, troubleshooting and maintenance of IT systems
Manage the daily activities of configuration and operation of IT systems
Provide support for hardware problems and remains involved in the resolution process
Configure and manage Windows operating systems and installs/loads operating system software.
Troubleshoots basic network components.
Leads efforts to implementing operating system and application patches.
Provide support to IT systems including day-to-day operations, monitoring, and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide detailed analysis and feedback to management and internal customers for escalated tickets
Assist in determining hardware, software needs and upgrades.
Optimize system operations and resources utilization, and performs system capacity analysis and planning
Develop and maintain system documentation and logs

Requirements:

Education and Experience:

High school diploma or equivalent
Bachelor's degree or equivalent experience in a technically relevant field desired
2 years of help desk support experience
Technical Certifications preferred.

Qualifications, Skills, Abilities and Competencies:

Ability to provide an advanced level of technical customer service to a wide variety of customers
Knowledge of help desk operations and technology support.
Advanced knowledge of Windows based operating systems.
Ability to prioritize, organize and handle multiple tasks efficiently.
Ability to properly document and maintain logs and procedures in manuals, listings, diagrams, and other hard- or soft-copy written and graphic materials that describe the use, operation, maintenance, or design of software or hardware.
A high degree of self-motivation and self-management.
Ability to produce quality work in a fast-paced environment while tolerating interruptions and deadlines.
Advanced knowledge of MS Office productivity suites
Ability to verbally communicate with a wide range of individuals with different knowledge levels.
Must be able to explain complex information in a way that fosters understanding both in groups and with individuals.
Ability to investigate and analyze complex problems, including the use of data and technology to determine the best outcome.
Ability to contribute to building a strong and positive team spirit as well as align with GSP values.

Quick Apply

Refine Your Search

it technical support jobs in provo, ut

IT Technical Support

IT Support Technician

IT Associate

IT Systems Specialist

IT Support Specialist Team (Full-Time)

MDU IT Specialist

MTC IT Service Desk Support Specialist I (Part-time)

Desktop Support Engineer (Full-Time)

Technical Support Engineer at Provo Utah

MTC IT Service Desk Support Specialist I (Part-time)

IT Support Specialist

IT Applications Support Analyst

IT Analyst- Helpdesk

Service Desk Technician - ESD

Technical Support Analyst

Service Technician (Full-Time)

Accounting / Accountant - Client & Customer Support

Customer Service - Accounts Receivable / Utility Billing Support

Technical Support Technician

Technical Support Specialist

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