Top 128 Quality liaison Jobs in Provo, Ut

Service Manager
Jackson Group Peterbilt Inc —Springville, UT
- Dealership
- Recruiting
- Senior level
Quick Apply
2d
Assisted Living Executive Director
Confidential —Utah County, UT
- Full-time
- Background check
- Management
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
12d
Loan Originator
Dunmor —Provo, UT
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Delivery Driver
Utah Glass Manufacturing —Springville, UT
- $26 - $28 an hour
- Overtime
- CDL A
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
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Loan Originator
Dunmor —Provo, UT
- $0 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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Assistant Electrical Superintendent - HV Power
M. A. Mortenson Company —Eagle Mountain, UT
- $102,900 - $154,400 a year
- Construction site
- Customer service
- 5 years
- AD&D insurance
- Paid holidays
Customer Care Advocate (Hybrid)
Quick Quack Car Wash —Orem, UT
- $16 an hour
- Full-time
- Hybrid work
- Spanish
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Agriculture Operations Manager
Trucordia —Lindon, UT
- Full-time
- Office
- Administrative experience
- Supervising experience
- Health savings account
- AD&D insurance
Quick Apply
Executive Assistant
Trucordia —Lindon, UT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- AD&D insurance
Quick Apply
Division Manager - Builder Title Operations
Lennar —Lehi, UT
- Full-time
- Computer literacy
- Office
- 3 years
- Paid parental leave
- Health insurance
12d
Implementation Support Specialist
SmithRx —Lehi, UT
- $23 - $27 an hour
- Remote
- Mid-level
- Office
- Bachelor's degree
- Commuter assistance
- Paid parental leave
Quick Apply
8d
Special Events Coordinator
Springville City Corporation —Springville, UT
- $21.97 - $30.80 an hour
- Part-time
- Background check
- Clean driving record
- Management
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Telephone Triage MA/Patient Care Assistant - FT - Provo
Revere Health —Provo, UT
- Full-time
- Medical office experience
- Office
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
Accreditation Coordinator (CE)
Brigham Young University —Provo, UT
- $28.25 - $36.25 an hour
- Part-time
- School experience
- Mid-level
- University
- Free parking
- 401(k)
Vendor Onboarding Specialist, Entry Level
NutriCost Manufacturing LLC —Vineyard, UT
- $17 - $19 an hour
- ERP systems
- Quality control
- Communication skills
Quick Apply
GSOC Operator - Physical Security
Nu Skin —Provo, UT
- Weekends as needed
- Background check
- Clean driving record
- Computer literacy
- Health savings account
- Disability insurance
Assistant Director, Marketing & Communications - School of Medicine
Brigham Young University —Provo, UT
- $82,000 - $106,500 a year
- Full-time
- Marketing
- 5 years
- English
- Free parking
- Wellness program
Benefit Eligibility Specialist
United Energy Workers Healthcare —Provo, UT
- $15 - $18 an hour
- Full-time
- HIPAA
- Driving
- Organizational skills
11d
Executive Assistant
Sundance Mountain Resort —Sundance, UT
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Research
- Disability insurance
- Health insurance
Quick Apply
8d
Sr. Asst, Customer Service
Smurfit Westrock —Spanish Fork, UT
- Full-time
- Microsoft Outlook
- Writing skills
- ERP systems

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Service Manager

Jackson Group Peterbilt Inc -
Springville, UT

Quick Apply

Job Details

2 days ago

Qualifications

Equipment service recordkeeping
Performance monitoring
Customer follow-ups
Workplace health and safety waste management
Retail customer service procedures
Customer records maintenance
Service writing
EPA
Safety data sheets (SDS)
Staff supervision
Maintenance inventory management
Team member evaluation
Maintaining an organized workspace
Customer retention strategy
Parts administration
Safety regulations
Sales referrals
Staff scheduling
Regulatory compliance
Filing
Client file management
Performance Reporting
Routine inspections
Performance feedback (performance evaluation method)
Client relationship development
Marketing management
Auto service management
Personal protective equipment (PPE) adherence
Automotive equipment maintenance safety procedures
Marketing strategy development

Full Job Description

SUMMARY

Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. Ensures that the daily inventory of technician's time is consistently sold to service customers.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Forecasts goals and objectives for the department and strives to meet them.
Hires, trains, motivates, counsels, and monitors the performance of all service department staff.
Prepares and administers an annual operating budget for the service department.
Maintains reporting systems required by general management and the factory.
Attends managers meetings.
Ensures that all department employees receive appropriate manufacturer training.
Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
Monitors and controls the performance of the department using appropriate reports, tracking systems, and surveys.
Strives for harmony and teamwork within the department and with all other departments.
Develops and implements a marketing plan which promotes new and repeat business.
Understands, keeps abreast of, and complies with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
Updates Compliance on all OSHA (EPA tags on all compressors/lock out.)
Understands and ensures compliance with manufacturer warranty and policy procedures.
Accounts for all documents; ensures that none are missing and all are processed correctly.
Holds weekly department meetings.
Directs and schedules the activities of all department employees.
Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed.
Keeps clean all sumps/waste storage containers/waste oil
Monitors technicians' daily productivity reports and corresponding payroll records.
Monitors and follows up on parts orders with the parts manager to ensure availability.
Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.
Establishes and maintains good working relationships with customers to encourage repeat and referral business.
Informs repair technicians of time allowances on each repair order.
Maintains high-quality service repairs and minimizes comebacks.
Conducts periodic spot checks of completed jobs for thoroughness and quality.
Keeps abreast of new equipment and tools available and recommends purchases.
Ensures that the work areas and customer waiting area are kept clean.
Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
Serves as liaison with factory representatives.
Ensures the proper care, storage, and inventory of special tools.
Ensures that customers' service files are up-to-date and readily available for reference.
Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance.
Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines.
Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience.
Maintains all MSDS Books
Maintains safe work environment including all appropriate gear i.e. steel toed boots, eye protection etc.
Holds Semi-Annual Safety Meeting
Maintains a professional appearance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

quality liaison jobs in provo, ut

Service Manager

Assisted Living Executive Director

Loan Originator

Delivery Driver

Loan Originator

Assistant Electrical Superintendent - HV Power

Customer Care Advocate (Hybrid)

Agriculture Operations Manager

Executive Assistant

Division Manager - Builder Title Operations

Implementation Support Specialist

Special Events Coordinator

Telephone Triage MA/Patient Care Assistant - FT - Provo

Accreditation Coordinator (CE)

Vendor Onboarding Specialist, Entry Level

GSOC Operator - Physical Security

Assistant Director, Marketing & Communications - School of Medicine

Benefit Eligibility Specialist

Executive Assistant

Sr. Asst, Customer Service

I want to receive the latest job alert for quality liaison in provo, ut

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