Top 35 Patient service representative Jobs in Quincy, Il

Patient Service Representative
Quincy Medical Group —Quincy, IL
- $16.12 - $24.18 an hour
- Full-time
- Computer literacy
- Office
- Administrative experience
- Disability insurance
- Health insurance
Quick Apply
8d
Orthodontic Receptionist / Scheduling Coordinator
Severs Orthodontics —Quincy, IL
- $18 - $22 an hour
- Part-time
- HIPAA
- Pediatrics
- In-person
- Paid training
- 401(k)
Quick Apply
2d
PATIENT REGISTRATION REPRESENTATIVE
Blessing Hospital —Quincy, IL
- $16.78 - $22.65 an hour
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
- Tuition reimbursement
- Paid time off
CLINIC PATIENT ACCESS REPRESENTATIVE
Blessing Hospital —Quincy, IL
- $16.13 - $21.77 an hour
- Full-time
- High school diploma or GED
- Clinic
- 2 years
- Tuition reimbursement
- Paid time off
14d
UNIT SECRETARY
Blessing Hospital —Quincy, IL
- $17.11 - $23.10 an hour
- Full-time
- Hospital
- High school diploma or GED
- Critical & Intensive Care
- Tuition reimbursement
- Paid time off
RADIOLOGY SUPPORT SPECIALIST
Blessing Hospital —Quincy, IL
- $18.52 - $26.86 an hour
- Part-time
- Sales
- Hospital
- Mid-level
- Tuition reimbursement
- Paid time off
Business Assistant
Advanced Dental Care - Quincy, Illinois —Quincy, IL
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Organizational skills
- Typing
- Health insurance
- Dental insurance
Quick Apply
FLOAT CLINIC PT ACCESS REPRESENTATIVE
Blessing Hospital —Quincy, IL
- $16.13 - $21.77 an hour
- Full-time
- Hospital
- High school diploma or GED
- Clinic
- Tuition reimbursement
- Paid time off
7d
Part-time Secretary
Advance Physical Therapy & Sports Medicine —Quincy, IL
- From $15.50 an hour
- Part-time
- In-person
- Entry level
Quick Apply
11h
Patient Registration Clerk
Hannibal Regional Healthcare System —Hannibal, MO
- Full-time
- Hospital
- Customer service
- High school diploma or GED
1d
PATIENT FINANCIAL SERVICES REPRESENTATIVE
Blessing Hospital —Quincy, IL
- $18.52 - $26.86 an hour
- Full-time
- Microsoft Word
- Hospital
- Customer service
- Tuition reimbursement
- Paid time off
7d
Patient Coordinator
Aspen Dental —Quincy, IL
- $16 - $18 an hour
- Full-time
- 18 years or older
- Dental office
- High school diploma or GED
- Health insurance
- Dental insurance
14d
Admissions Assistant
The Good Samaritan Home of Quincy —Quincy, IL
- $16.02 - $18.02 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Hearing Ambassador (Patient Care Coordinator)
NationsBenefits, LLC —Quincy, IL
- Full-time
- Computer literacy
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Quick Apply
Admissions Coordinator
Hope Center Ministries —Hannibal, MO
- Full-time
- Hybrid work
- Background check
- Word processing
- English
PT ACCESS REP WEEKENDER
Blessing Hospital —Hannibal, MO
- $16.78 - $22.65 an hour
- Part-time
- Customer service
- Computer literacy
- Basic math
- Tuition reimbursement
- Paid time off
Revenue Cycle Tech
Hannibal Regional Healthcare System —Hannibal, MO
- Full-time
- Microsoft Outlook
- Medical office experience
- Mid-level
Evening and Overnight Front Desk Agent
Holiday Inn Express-Hannibal Medical Center —Hannibal, MO
- $15 - $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- In-person
- Health insurance
- 401(k)
Quick Apply
4d
Patient Access Representative
Quincy Medical Group —Quincy, IL
- $15.35 - $23.03 an hour
- Full-time
- Hospitality
- Administrative experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Client Access Representative
Preferred Family Healthcare —Quincy, IL
- $15 - $18 an hour
- Full-time
- Computer literacy
- Office
- High school diploma or GED
- Wellness program
- Loan repayment program
Quick Apply
4d

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Patient Service Representative

Quincy Medical Group -
Quincy, IL

Quick Apply

Job Details

Full-time
$16.12 - $24.18 an hour
8 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Computer operation
High school diploma or GED
Quality data entry
Customer data entry

Full Job Description

At Quincy Medical Group, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

About the Role:

As a Patient Service Representative at Quincy Medical Group, you will play a critical role in supporting both the patient experience and the organization's revenue cycle operations. Serving as a primary point of contact for patients, providers, insurance companies, and internal departments, you will help patients navigate billing questions, insurance concerns, payment options, and account-related issues with professionalism and empathy.

This position is ideal for someone who enjoys problem-solving, communicating with a variety of people, and helping patients understand complex healthcare and financial information. In a typical month, the team supports hundreds of patient interactions through walk-in visits, phone calls, emails, voicemails, and outbound outreach while helping ensure claims are processed accurately and patient accounts are resolved efficiently.

Schedule

Full-time position, Monday-Friday, 8:00 AM – 5:00 PM.
Position based in Quincy, Illinois.
No weekends, holidays, or overnight shifts.
Professional office environment supporting patient care operations and clinic workflows.

Primary Responsibilities

Serve as a primary point of contact for patients regarding billing, account balances, insurance coverage, and payment options.
Answer incoming phone calls, respond to emails and voicemails, and assist walk-in patients with account-related questions and concerns.
Make outbound calls to obtain insurance information, resolve account discrepancies, and follow up on outstanding patient account matters.
Establish payment plans and assist patients in understanding their financial responsibilities.
Process payments and maintain accurate account documentation.
Provide billing records, account information, and other requested documentation to patients and authorized parties.
Review insurance information, verify coverage, and assist with claim-related questions and dispute resolution.
Process VA authorizations and support other payer-specific requirements.
Manage incoming correspondence, faxes, and account-related documentation.
Assist with generating basic cost estimates and educating patients regarding anticipated financial obligations.
Collaborate with internal departments, providers, insurance companies, and external organizations to resolve account issues and improve the patient experience.
Maintain accurate documentation within billing systems and the electronic medical record.
Support revenue cycle operations by helping ensure timely reimbursement, claim accuracy, and account resolution.
Communicate complex financial and insurance-related information with professionalism, empathy, and confidentiality.
Perform other duties as assigned to support patient account and revenue cycle operations.

Qualifications

High school diploma or GED required.
Previous experience in customer service, administrative support, healthcare, call center, or office environments preferred.
Strong communication and interpersonal skills.
Excellent organizational skills and attention to detail.
Ability to multitask and prioritize work in a fast-paced environment.
Basic computer proficiency and data entry skills required.
Experience with electronic medical records or healthcare systems preferred.
Commitment to providing exceptional service and support to patients and coworkers.

Benefits

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
$5,250 Tuition Reimbursement per year.
Immediate 401(k) match.
40 hours paid volunteer time off.
A culture committed to community engagement and social impact.
Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

The compensation for this role includes a base pay range of $16.12 - $24.18 per hour, with actual pay determined by factors such as skills, experience, education, geographic location, and internal equity. Additional compensation may be available through bonuses and other incentives. Base pay is only a portion of the total rewards package.

If you are committed to putting our patients first and helping shape the future of care, you belong at QMG.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a qualified individual.

Quick Apply

Refine Your Search

patient service representative jobs in quincy, il

Patient Service Representative

Orthodontic Receptionist / Scheduling Coordinator

PATIENT REGISTRATION REPRESENTATIVE

CLINIC PATIENT ACCESS REPRESENTATIVE

UNIT SECRETARY

RADIOLOGY SUPPORT SPECIALIST

Business Assistant

FLOAT CLINIC PT ACCESS REPRESENTATIVE

Part-time Secretary

Patient Registration Clerk

PATIENT FINANCIAL SERVICES REPRESENTATIVE

Patient Coordinator

Admissions Assistant

Hearing Ambassador (Patient Care Coordinator)

Admissions Coordinator

PT ACCESS REP WEEKENDER

Revenue Cycle Tech

Evening and Overnight Front Desk Agent

Patient Access Representative

Client Access Representative

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