Top 188 Front desk agent Jobs in Raleigh, Nc

Front Desk Concierge
Stratton Amenities —Raleigh, NC
- $15 - $16 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Apartments
Front Desk Salon Coordinator
Douglas Carroll Salon/Spa —Raleigh, NC
- From $17 an hour
- Full-time
- In-person
- Leadership
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Dental Front Desk
Healthy Smiles —Raleigh, NC
- $18 - $24 an hour
- Part-time
- Dental office
- Pediatrics
- In-person
- Paid time off
Quick Apply
11d
Front Desk Receptionist (Raleigh)
North Carolina Endodontics —Raleigh, NC
- $17 - $20 an hour
- Full-time
- Dental office
- Administrative experience
- Organizational skills
- Health insurance
- Flexible schedule
Quick Apply
1d
Front Desk Agent
Sage Hospitality —Raleigh, NC
- $17.50 - $18.50 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- AD&D insurance
- Health insurance
Front Desk Receptionist
Citizens Behavioral Health —Raleigh, NC
- $16 - $18 an hour
- Full-time
- Bilingual
- Microsoft Outlook
- Inventory management
Quick Apply
Front Desk Clerk - NEW StudioRes Marriott Raleigh North
StudioRes by Marriott Raleigh North —Raleigh, NC
- $15 - $17 an hour
- Overnight shift
- Hotel
- Organizational skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
2d
Front Desk Teammate
Aqua-Tots —Raleigh, NC
- $14 - $16 an hour
- Part-time
- Sales
- Communication skills
- Teaching
- Health insurance
- Dental insurance
Quick Apply
Front Desk Receptionist
Walton and Maready Orthodontics —Raleigh, NC
- $18 - $20 an hour
- Full-time
- Dental office
- In-person
- Entry level
- 401(k)
- Paid time off
Quick Apply
8h
Front Desk Receptionist
Raleigh Family Dental Care —Raleigh, NC
- $18 - $22 an hour
- Full-time
- Spanish
- English
- In-person
- Paid time off
- Employee discount
Quick Apply
5d
Front Desk Agent
Holiday Inn Express & Suites —Raleigh, NC
- From $15 an hour
- Part-time
- Customer service
- Hotel
- US work authorization
Quick Apply
1d
Guest Services Representative
The Oberlin, Hilton Curio —Raleigh, NC
- Part-time
- Background check
- Hotel
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
14d
Front Desk AM and PM Flexibility (Embassy Suites Brier Creek)
Embassy Suites Brier Creek Raleigh NC —Raleigh, NC
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agents-Renaissance Raleigh Hotel
Renaissance Raleigh Hotel —Raleigh, NC
- $16 an hour
- Weekends as needed
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Front Desk Administrative Assistant
SouthLight Healthcare —Raleigh, NC
- From $18 an hour
- Full-time
- Pass drug screening
- Windows
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
Part- Time Front Desk Clerk
AC North Hills Raleigh —Raleigh, NC
- Part-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
13d
Patient Service/Front Desk Coordinator
MyEyeDr. —Raleigh, NC
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
2h
Front Desk Receptionist
The Joint Chiropractic —Raleigh, NC
- $15 - $18 an hour
- Part-time
- Administrative experience
- Clinic
- In-person
- Employee discount
Quick Apply
8d
Front Desk Coordinator
Smile Doctors —Raleigh, NC
- Full-time
- Bilingual
- Writing skills
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Front Desk-Laurel Hills Community Center
City of Raleigh —Raleigh, NC
- $15.75 an hour
- Part-time
- 18 years or older
- Team management
- Marketing

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front desk agent jobs near raleigh, nc

Front Desk Concierge

Stratton Amenities -
Raleigh, NC

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Job Details

$15 - $16 an hour

Qualifications

Customer communication
Confidential information handling
Customer relationship building
Team leadership
Coaching
Client rapport building
Employee relationship building
Answering guest questions
Managing hospitality teams
High school diploma or GED
Team development
Team training
Retail store experience
Guest rapport building
Customer service problem-solving
Stakeholder relationship building
Staff development

Full Job Description

Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.

The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.

Key Responsibilities:

Act as the face of the property, leading by example
Facilitate communication between the property manager and the concierge team
Exceed expectations by providing anticipatory service and smooth accommodations
Address resident concerns and complaints promptly and professionally
Conduct weekly meetings with the property manager to identify areas for improvement
Manage team schedules and oversee weekly payroll
Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals
Implement and enforce accountability measures, disciplinary action, and performance coaching
Develop and implement new SOPs to continually improve concierge operations
Foster a positive work culture and environment
Enforce uniform and grooming standards
Participate in monthly regional director calls

Position Requirements:

A passion for delivering exceptional service and hospitality
Excellent verbal and written communication skills
Strong problem-solving and leadership abilities
Outstanding relationship-building skills
Ability to maintain confidentiality
A sense of pride and ownership in the position and property
Ability to respond quickly and genuinely to residents’ and guests’ requests
At least five years of hospitality experience
Exceptional interpersonal skills and guest service abilities
Organized, proactive, productive, and self-motivated with a positive attitude
Ability to maintain a neat and professional appearance
Ability to think clearly and make concise decisions under pressure

Secondary Responsibilities:

Build rapport and relationships with residents
Maintain professional telephone etiquette and message delivery
Log resident packages accurately, ensure timely delivery, and conduct package inventory audits
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
Assist in scheduling and completing amenities’ requests
Escort individuals as necessary
Walk the premises to ensure the highest standards are being met
Perform all other duties as assigned by the property manager or per property SOP’s
Flexibility to work nights, weekends, and holidays

Experience Requirements:

Leadership and supervisory skills and experience
Training and development experience
Exceptionally enthusiastic and positive individual
2 years’ experience in Hospitality, Multifamily or Upscale Hotel
2 years’ experience in a busy luxury retail environment
Must have experience delivering exceptional service

Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

High school diploma or equivalent required Additional coursework or training in hospitality or customer service preferred

Apply Now

Refine Your Search

front desk agent jobs in raleigh, nc

Front Desk Concierge

Front Desk Salon Coordinator

Dental Front Desk

Front Desk Receptionist (Raleigh)

Front Desk Agent

Front Desk Receptionist

Front Desk Clerk - NEW StudioRes Marriott Raleigh North

Front Desk Teammate

Front Desk Receptionist

Front Desk Receptionist

Front Desk Agent

Guest Services Representative

Front Desk AM and PM Flexibility (Embassy Suites Brier Creek)

Front Desk Agents-Renaissance Raleigh Hotel

Front Desk Administrative Assistant

Part- Time Front Desk Clerk

Patient Service/Front Desk Coordinator

Front Desk Receptionist

Front Desk Coordinator

Front Desk-Laurel Hills Community Center

I want to receive the latest job alert for front desk agent in raleigh, nc

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