Top 227 Hotel Jobs in Rancho Cucamonga Ca

Front Desk Associate
Country Inn & Suites by Radisson, Ontario at Ontario Mills —Ontario, CA
- $18.00 - $18.50 an hour
- Overtime
- Computer literacy
- English
- Hotel
- Health insurance
- Paid time off
Quick Apply
Front Desk Agent
Highgate Hotels —Ontario, CA
- $18 - $19 an hour
- Part-time
- Hotel
- US work authorization
- Organizational skills
- Health insurance
- Dental insurance
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Room Attendant
Hilton —Ontario, CA
- $19.90 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Housekeeper (Sundays required)
Fairfield by Marriott —Rancho Cucamonga, CA
- $16.90 - $17.40 an hour
- 8 hour shift
- Hotel
- In-person
- Hotel experience
- Employee discount
- Flexible schedule
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Room Attendant
Residence Inn Ontario —Ontario, CA
- $19 - $20 an hour
- Residential
- Hotel
- High school diploma or GED
Guest Services Representative - Hampton Inn Rancho Cucamonga, CA
Hampton Inn & Suites, Rancho Cucamonga, CA —Rancho Cucamonga, CA
- $18 - $19 an hour
- Part-time
- Inventory control
- Sales
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Hotel Housekeeper
Everhome Suites Ontario —Ontario, CA
- $16.90 - $18.00 an hour
- Part-time
- Background check
- Hotel
- US work authorization
- 401(k)
- Paid time off
Quick Apply
10d
Guest Service Agent
Ontario SpringHill Suites by Marriott —Ontario, CA
- $18 an hour
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
8d
Night Auditor
Hilton —Ontario, CA
- $19 an hour
- Full-time
- Hospitality
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Night Auditor
Rancho Cucamonga Courtyard by Marriot —Rancho Cucamonga, CA
- $17.90 - $19.00 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Room Attendant / Housekeeper
Sanctity Hotel Rancho Cucamonga (Hilton Tapestry Collection) —Rancho Cucamonga, CA
- $17.00 - $17.50 an hour
- Full-time
- Hotel
- Ability to stand for extended periods
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Overnight Cleaner
Hilton —Ontario, CA
- $18.35 an hour
- Overnight shift
- Hospitality
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
9d
Breakfast Attendant
Hyatt House/Place Ontario —Ontario, CA
- From $18 an hour
- Full-time
- Basic math
- In-person
- Entry level
- Employee discount
Quick Apply
Housekeeper
Rancho Cucamonga Homewood Suites by Hilton —Rancho Cucamonga, CA
- $17 an hour
- Part-time
- Hotel
- High school diploma or GED
- Ability to stand for extended periods
- Profit sharing
- Health insurance
Quick Apply
Security Officer
Hilton —Ontario, CA
- $19 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
7d
Front Desk Agent
Rebel Hotel Company —Ontario, CA
- Full-time
- Hotel
- Assembly
- Entry level
Quick Apply
Lodging and hotel guest services associate
YT Life Investment —Ontario, CA
- $17 - $18 an hour
- Part-time
- Bilingual
- Mid-level
- Hotel
- Health insurance
- Employee discount
Quick Apply
Night Auditor / Hotel Security
Rebel Hotel Company —Ontario, CA
- Part-time
- Hotel
- Front desk
- Entry level
Quick Apply
Housekeeper Ontario
Extended Stay America —Ontario, CA
- $16.55 an hour
- Part-time
- No experience needed
- Hotel
- Communication skills
Quick Apply
Housekeeper - Hampton Inn & Suites Rancho Cucamonga, CA
Hotel Equities —Rancho Cucamonga, CA
- $18 an hour
- 8 hour shift
- Writing skills
- Residential
- Hotel
- Paid holidays
- Health insurance
Quick Apply

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Front Desk Associate

Country Inn & Suites by Radisson, Ontario at Ontario Mills
Ontario, CA

Quick Apply

Job Details

Full-time
$18.00 - $18.50 an hour

Benefits

Health insurance
Paid time off
Employee discount

Qualifications

Computer operation
Customer communication
Computer literacy
English
Administrative experience
Organizational skills
Computer skills
Venue guest services

Full Job Description

Full Job Description

Under the direction of the General Manager, the Front Desk Associate is responsible for administering Front Desk operations in the Hotel's continuing effort to deliver Best in Class customer service. The Front Desk Associate assists with guest inquiries, requests and needs, prior to, during, and after their stay. The Front Desk Associate works closely with all Hotel departments to coordinate seamless delivery of guest services. This highly visible position is responsible for creating unique memories, building rapport, and maintaining professional relationships with guests to enhance their overall experience, all while following and meeting the Motel 6/Fine hospitality group guidelines.

Essential Duties & Responsibilities

1. Responsible for providing highest level of service experience to guests during all interactions and actively aspiring to reach Department and enterprise defined goals and objectives. Welcomes guests with friendly and sincere demeanor while meeting Motel 6/Fine Hospitality group guidelines (i.e. guest’s registrations are completed within five minutes, conversations are seamless, calm, and clear, avoiding slangs and phrase fragments), Assists with all guest’s reservations, as well as folios and billing questions. Addresses guest’s concerns and resolves issues with expedited follow-up. Goes above and beyond to recover any service opportunities and exceed guest expectations.

2. Communicates and collaborates with all department leaders and hourly team members to ensure guest experience is personalized and executed seamlessly. Maintains proper record keeping for guest accounts; remaining knowledgeable and current on all Hotel offerings and local surroundings to provide most appropriate and applicable suggestions to guests. Handles all guest interactions with highest level of hospitality and professionalism and accommodating special requests whenever possible and with sense of urgency.

3. Reports all maintenance issues pertaining to facilities via internal systems and reports all guest requests to Supervisor or Manager on Duty as needed. Follows-up to ensure requests have been completed in a timely manner.

4. Safeguards confidential nature of guest, Department, and enterprise data; adheres to all health and safety policies and procedures set by enterprise. Contributes to environment which motivates employees to collaborate, learn, perform, and develop their skills. Completes regular customer service and safety training to keep certifications current as needed.

5. Performs other duties as assigned to support efficient operation of Department.

Education/Experience/Qualifications

(1- 3) years of customer service experience required. Hotel or administrative customer service experience preferred. Upscale hotel experience preferred.
Must have strong multi-tasking skills.
Effective English written and verbal communication.
Ability to identify and prioritize issues.
Excellent organizational skills.
Intermediate computer skills required.
Must be reliable, pleasant, and maintain a positive attitude.
Must be able to provide great service in sometimes difficult situations and the ability to remain calm under stressful conditions.
Must have schedule flexibility including evenings, weekends, holiday shifts and overtime when needed.

Job Type: Full-time

Pay: $18.00 - $18.50 per hour

Benefits:

Employee discount
Health insurance
Paid time off

Work Location: In person

Quick Apply

Refine Your Search

hotel jobs in rancho cucamonga ca

Front Desk Associate

Front Desk Agent

Room Attendant

Housekeeper (Sundays required)

Room Attendant

Guest Services Representative - Hampton Inn Rancho Cucamonga, CA

Hotel Housekeeper

Guest Service Agent

Night Auditor

Night Auditor

Room Attendant / Housekeeper

Overnight Cleaner

Breakfast Attendant

Housekeeper

Security Officer

Front Desk Agent

Lodging and hotel guest services associate

Night Auditor / Hotel Security

Housekeeper Ontario

Housekeeper - Hampton Inn & Suites Rancho Cucamonga, CA

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