Top 33 It help desk support Jobs in Redlands Ca

Training & Application Support Coordinator - Hybrid in Redlands, CA
Optum —Redlands, CA
- $20 - $36 an hour
- Full-time
- Hybrid work
- Medical office experience
- Pass drug screening
- Office
Service Desk Analyst I
Yuhaaviatam of San Manuel Nation —Highland, CA
- Extended hours
- Computer science
- Computer Science
- Research
DC Sup IT Systems Admin
Deckers Brands —Moreno Valley, CA
- $33.32 - $45.00 an hour
- Full-time
- Inventory management
- Leadership
- Entry level
Desktop Systems Analyst
Glidewell Dental —Riverside, CA
- $27.81 - $34.00 an hour
- Full-time
- 5 years
- Research
- Mid-level
IT Support Specialist I
iHerb, LLC —Moreno Valley, CA
- $25.99 - $34.50 an hour
- Extended hours
- Ability to walk for extended periods
- Mid-level
- Office
Quick Apply
IT Support Services II-Help Desk
Courser Employment Services LLC —Riverside, CA
- $65,000 - $71,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
- Paid parental leave
- Paid holidays
Systems Engineer
Acorn Technology Services —Ontario, CA
- $32 - $43 an hour
- Full-time
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
11h
DATABASE ADMINISTRATOR
VSolvit —Norco, CA
- $150,000 - $185,000 a year
- 5 years
- Analysis skills
- Senior level
- Health savings account
- Disability insurance
Quick Apply
Senior Desktop Support Technician
Leidos —Norco, CA
- $33 - $36 an hour
- Full-time
- 5 years
- Mid-level
- Office
Applications Support Technician II
ElDorado National California Inc —Riverside, CA
- $33 - $43 an hour
- Computer Science
- Mid-level
- Bachelor's degree
- Health savings account
- Paid holidays
Quick Apply
Manger of Information Technology
Pali Mountain —Running Springs, CA
- $60,000 - $80,000 a year
- Full-time
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
ARC Service Analyst
HUB International —Riverside, CA
- $25 - $37 an hour
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Health savings account
- Disability insurance
Account Representative
DCL Logistics —Perris, CA
- $22 - $24 an hour
- Full-time
- Microsoft Excel
- Presentation skills
- Warehouse
Quick Apply
Project Manager – Secret Clearance | Riverside, CA
Cambridge International Systems Inc —Riverside, CA
- $129,000 - $203,000 a year
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Paid holidays
- Relocation assistance
Quick Apply
Engineering and Integration Manager – Secret Clearance| Riverside, CA
Cambridge International Systems Inc —Riverside, CA
- $123,968 - $179,523 a year
- Full-time
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Relocation assistance
Quick Apply
Senior Scientist – Secret Clearance | Riverside, CA
Cambridge International Systems Inc —Riverside, CA
- $119,071 - $189,895 a year
- Full-time
- Computer science
- Microsoft Outlook
- Computer Science
- Paid holidays
- Relocation assistance
Quick Apply
Senior Software Engineer, Core Experiences - Riverside, CA, USA
Speechify —Riverside, CA
- $140,000 - $200,000 a year
- Remote
- System design
- Senior level
- Negotiation
21h
Senior Systems Engineer – Secret Clearance | Riverside, CA
Cambridge International Systems Inc —Riverside, CA
- $92,000 - $150,000 a year
- Full-time
- Computer science
- Computer Science
- Engineering
- Paid holidays
- Relocation assistance
Quick Apply
Member Experience Manager
EōS Fitness —Redlands, CA
- $19.90 - $21.90 an hour
- Full-time
- Background check
- Computer literacy
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply

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it help desk support jobs near redlands ca

Training & Application Support Coordinator - Hybrid in Redlands, CA

Optum -
Redlands, CA

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Job Details

Full-time
$20 - $36 an hour

Qualifications

High school diploma or GED
Data entry

Full Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

If you live near Redlands, CA, you will enjoy the flexibility of a hybrid-remote position* as you take on some tough challenges.

This position follows a hybrid schedule with three in-office days per week.

Position Summary:

This is an exciting, entry-level opportunity to join our Epic Application Support and Training team in the Inland Empire, CA area. As a Systems Mgmt Specialist, you will play a key role in healthcare operations by helping our clinical and administrative staff successfully adopt and utilize our technology platforms. In this role, you will perform procedural tasks under guidance, coordinate training logistics, manage Learning Management System (LMS) administration, and provide entry-level Epic system support. If you are passionate about customer service, eager to learn complex technology systems like Epic, and want to support our care teams in delivering great patient outcomes, this is the perfect starting point for your career in healthcare IT.

Primary Responsibilities:

Epic Application Support: Provide entry-level (first- and second-line) support for Epic users across clinical and operational roles. Troubleshoot routine Epic application issues, user errors, and workflow challenges. Document support issues, resolutions, and trends, and escalate complex issues to senior Epic analysts. Assist with basic system testing and validation for Epic updates and enhancements
Training Coordination & Support: Assist with New Employee and Clinician Training, including scheduling onboarding sessions, tracking completion, and organizing class materials. Support the training team with administrative and logistical needs while serving as a helpful point of contact for routine training inquiries
Operations & Clinical Partnership: Partner with Operations leadership to understand clinic workflows and training needs. Guide clinic leadership on required classes and learning paths by role, and collaborate during new clinic onboarding to support training readiness. Ensure training requirements align with clinical workflows
LMS Administration: Administer the Learning Management System (LMS) by assigning required courses and video sessions based on role, department, and clinic type. Maintain learning paths (including clinician onboarding tracks) and track training completion and compliance for reporting
Class & Logistics Coordination: Coordinate in-person training logistics, including scheduling training rooms, managing rosters, preparing materials, and supporting class instructors. Communicate schedules and updates to learners and leadership
System Access Support: Submit, track, and follow up on Epic access tickets and Epic Shop requests related to onboarding. Coordinate with IT, Epic, and application teams to ensure system access aligns with training completion timelines
Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

High School Diploma/GED
2+ yrs of experience in technology support, customer service, administrative coordination, clinical administration, or a related role (relevant technical internships or academic coursework may be considered)
1+ yrs of experience troubleshooting basic software, application, or system issues
1+ yrs of experience entering, tracking, or managing data within an enterprise system, database, or ticketing platform (e.g., LMS, CRM, or help desk tool)

Preferred Qualifications

Prior exposure to or familiarity with Epic systems or other Electronic Health Record (EHR/EMR) platforms
Experience working within a healthcare clinic, medical office, or hospital operations environment (e.g., as a medical assistant, clinic coordinator, or scheduler)
Passion for learning complex software applications and a strong customer-service mindset when helping clinical users
Basic understanding of online learning portals or training coordination
Strong organizational, verbal, and written communication skills

All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #YELLOW

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it help desk support jobs in redlands ca

Training & Application Support Coordinator - Hybrid in Redlands, CA

Service Desk Analyst I

DC Sup IT Systems Admin

Desktop Systems Analyst

IT Support Specialist I

IT Support Services II-Help Desk

Systems Engineer

DATABASE ADMINISTRATOR

Senior Desktop Support Technician

Applications Support Technician II

Manger of Information Technology

ARC Service Analyst

Account Representative

Project Manager – Secret Clearance | Riverside, CA

Engineering and Integration Manager – Secret Clearance| Riverside, CA

Senior Scientist – Secret Clearance | Riverside, CA

Senior Software Engineer, Core Experiences - Riverside, CA, USA

Senior Systems Engineer – Secret Clearance | Riverside, CA

Member Experience Manager

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