At SCP Health, what you do matters
As part of the SCP Health team, you have an opportunity to make a difference. At our core, we work to bring hospitals and healers together in the pursuit of clinical effectiveness. With a portfolio of over 8 million patients, 7500 providers, 30 states, and 400 healthcare facilities, SCP Health is a leader in clinical practice management spanning the entire continuum of care, including emergency medicine, hospital medicine, wellness, telemedicine, intensive care, and ambulatory care.
Why you will love working here:
- Strong track record of providing excellent work/life balance.
- Comprehensive benefits package and competitive compensation.
- Commitment to fostering an inclusive culture of belonging and empowerment through our core values - collaboration, courage, agility, and respect.
Responsibilities:
- Obtain daily Emergency Department (ED) log and Emergency Department charts for review and reconciliation.
- Ensure all required documents are included in the ED chart for accurate coding and billing.
- Identify high acuity patient charts according to disposition status or ancillary services ordered.
- Review provider documentation for required elements needed for coding and billing ensuring more detailed review of high acuity charts.
- Identify patient charts that are non-billable and appropriately document on ED log.
- Reconcile patient charts to ED log ensuring all charts have been accounted for.
- Scan/import and transfer all logs and charts within required timeframe.
- Ensure data quality and integrity of all communication and transmissions.
- Return deficient or incomplete patient charts to provider for completion within specified timeline and locate missing patient charts.
- Resolve all outstanding charts within required timeframe.
- Submit Inpatient Emergency Response log and charts within required timeframe.
- Communicate frequently with Medical Records Assistant Manager.
- Build and maintain positive relationships with providers and key hospital personnel.
- Attend and participate in departmental meetings as requested by Medical Director and/or Medical Record Assistant Manager.
- Responsible for obtaining completed Employment Eligibility Verification Form (I-9) and needed documents.
- Assist in additional projects/requests by Medical Records Assistant Manager, as needed.
- Act as a liaison between ED providers and hospital HIM Departments.
- Assist in additional requests by SG operational teams as approved by Medical Records Assistant Manager.
- Respond to patient inquiries regarding their bills by providing appropriate billing company customer service telephone number.
- Forward all business mail addressed to employer and/or providers, which may include insurance payments or requests for information, to the corporate office immediately.
- Attend required hospital training classes.
Knowledge, Skills, and Abilities:
- Basic computer and keyboarding skills required.
- Computer literate; able to learn software applications required to perform job duties.
- Ability to identify technical issues that arise and contact the appropriate personnel for support.
- Possess the maturity, sophistication and professional demeanor to interface with all levels of management, staff, and providers.
- Ability to work independently without direct supervision.
- Excellent record of attendance within pre-arranged schedule.
- Good organizational skills.
- Ability to read and comprehend simple instructions, short correspondence and memos.
- Ability to write simple correspondence.
- Must also be able to read and interpret procedure manual.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Can interpret a variety of instructions in written and oral form.
- Possess minimum mathematical skills.
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Pay Range:
12.00 - 17.00 USD per hour
This range represents the anticipated base salary for this role. Actual compensation will be determined based on experience, qualifications, and internal equity considerations.
We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including medical dental, vision insurance, a 401(k) plan with a company match, paid time off and holidays, professional development support, and employee wellness resources.
Visit our website for further information. https://myscpbenefits.com/
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