Top 243 Outbound driver cdl, semi Jobs in Reno Nv

Director of Customer Service
Hamilton Company —Reno, NV
- $120,000 - $200,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Disability insurance
- Health insurance
CUSTOMER SERVICE REPRESENTATIVE I
Hamilton Company —Reno, NV
- $25.00 - $26.50 an hour
- Full-time
- Inventory control
- Office
- High school diploma or GED
- Disability insurance
- Health insurance
5d
Commercial Endurance Fleet Driver, Semi
Tesla —Sparks, NV
- Full-time
- DOT physical examination
- CDL A
- Mid-level
- Commuter assistance
- Health savings account
Mental Health Therapist - Nevada (Part-Time)
Two Chairs —Sparks, NV
- $58.50 an hour
- Part-time
- Remote
- LMFT
- Licensed Clinical Social Worker
- LPC
- Continuing education credits
- 401(k)
Quick Apply
Audit - Staff Auditor *Accounting Degree Required*
BlueBird, CPAs —Reno, NV
- $60,000 - $63,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
CDL Delivery Truck Driver (7188)
ABC® Supply Interiors, Inc. —Sparks, NV
- Overtime
- CDL B
- Construction site
- CDL A
- Paid holidays
- Disability insurance
Contract Carrier Class A & B Flatbed Partners
Riverstone Logistics —Reno, NV
- $600 - $700 a day
- Full-time
- CDL B
- Owner-operator
- CDL A
Quick Apply
Transportation Manager - Reno, NV
US Foods, Inc. —Reno, NV
- $60,000 - $100,000 a year
- Full-time
- Management
- Inventory control
- Computer literacy
- Employee stock purchase plan
- Disability insurance
Sr. Transportation Manager ($5k Sign On) - Reno, NV
US Foods, Inc. —Reno, NV
- $80,000 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Management
- Employee stock purchase plan
- Disability insurance
1d
CDL A Semi Local Drivers
C3 Trucking —Reno, NV
- $18 an hour
- 12 hour shift
- Local
- CDL A
- Mid-level
Quick Apply
Conformal Coating Operator (Second Shift)
Rocket EMS —Carson City, NV
- $20 - $24 an hour
- 8 hour shift
- Background check
- Mid-level
- Ability to sit for extended periods
- Paid holidays
- Health insurance
Quick Apply
5d
Bookkeeper
United Cerebral Palsy of Nevada —Sparks, NV
- $45,000 - $52,000 a year
- Weekends as needed
- Mid-level
- Office
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
1d
IT Support Specialist
Hamilton Company —Reno, NV
- $28 - $33 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
Outbound Driver CDL, Semi
Tesla —Sparks, NV
- Full-time
- 7 years
- CDL A
- Mentoring
- Commuter assistance
- Health savings account
Process Engineer, Powertrain, Semi
Tesla —Sparks, NV
- Full-time
- Engineering
- Mid-level
- Organizational skills
- Commuter assistance
- Health savings account
Semi-Local Truck Driver
J.B. Hunt Transport —Reno, NV
- $89,000 a year
- Full-time
- Dedicated
- Local
- CDL A
- Paid parental leave
- Paid holidays
HR Business Partner
Hamilton Medical, Inc. —Reno, NV
- $90,000 - $120,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Continuous improvement
- Disability insurance
- Health insurance
Firmware Test Engineer
Hamilton Company —Reno, NV
- $80,000 - $100,000 a year
- Full-time
- Computer Science
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
System Administrator
Hamilton Company —Reno, NV
- $75,000 - $95,000 a year
- Full-time
- Computer science
- Computer Science
- Research
- Disability insurance
- Health insurance
Marketing Specialist
Hamilton Company —Reno, NV
- Full-time
- Marketing
- 1 year
- Communication skills
- Disability insurance
- Health insurance

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Director of Customer Service

Hamilton Company -
Reno, NV

Apply Now

Job Details

Full-time
$120,000 - $200,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

Microsoft Excel
Microsoft Outlook
Managing teams in a customer support role
Team leadership
ERP systems
Mentoring
Data interpretation
CRM system proficiency

Full Job Description

Company Overview: Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the development, manufacturing and customization of precision measurement devices, automated liquid handling stations, and sample management systems. For more than 60 years, Hamilton has been satisfying customer needs by combining quality materials with skilled workmanship, ensuring the highest level of performance of every precision fluid measuring device we manufacture. Responsibilities:

The Director of Customer Service is a leadership role responsible for designing and leading a modern, data-driven, and highly automated customer service organization. This role oversees all customer service operations, leveraging technology, analytics, and best-in-class processes to deliver an exceptional end-to-end customer experience across all Hamilton Company business channels.

The Director sets the vision and operating model for customer service, with a strong focus on automation, self-service, AI-enabled tools, workforce optimization, and continuous improvement. This role is accountable for measurable gains in first-contact resolution, customer satisfaction, Net Promoter Score, operational efficiency, and employee engagement.

Essential Job Functions:

1. Strategic Leadership

Establish and drive a long-term customer service strategy aligned with Hamilton Company's business objectives and growth plans.
Set the strategic direction for customer service operations in alignment with broader business objectives.
Develop, implement, and maintain customer service policies, procedures, and standards.
Define and communicate the customer service vision and roadmap across the organization.

2. Team Management:

Lead, mentor, and develop customer service specialists and representatives.
Identify training needs and develop programs to enhance team performance and capability.
Foster a high-performing, customer-centric culture focused on accountability and continuous improvement.

3. Operational Oversight:

Own day-to-day customer service operations to ensure consistent, high-quality support across all channels (phone, email, chat, HubSpot, ERP, web, and other digital platforms).
Monitor key customer service performance metrics and identify opportunities for improvement.
Implement workforce management practices (forecasting, scheduling, real-time management) to optimize coverage, productivity, and service levels.
Establish and continuously refine standard operating procedures (SOPs) to reduce variability, rework, and hand-offs. Oversee the resolution of escalated customer issues, acting as a point of contact for complex or sensitive cases.

4. Technology & Process Optimization:

Drive digital transformation initiatives within customer service, including the evaluation and implementation of AI enabled tools and automation.
Design and optimize end-to-end processes where possible - Partner with IT and Business Systems to ensure robust integrations between CRM (e.g., HubSpot), ERP, logistics, and other core platforms.
Oversee systems for capturing, tracking, and analyzing customer feedback, inquiries, and service metrics.
Standardize and continuously improve processes to increase efficiency, reduce handoffs, and improve first-contact resolution.
Build and maintain dashboards and reporting to provide real-time visibility into performance, trends, and risk areas.

5. Cross-Functional Collaboration:

Partner closely with Sales, Logistics, Product Management, Production, Technical Support, Finance, and other departments to improve the end-to-end customer journey.
Establish closed-loop feedback mechanisms to turn customer feedback (surveys, complaints, product issues) into actionable insights for Sales, Product Management, Engineering, and operations.
Represent the Customer Service function in cross-functional projects and business reviews

6. Budget & Resource Management:

Develop, manage, and optimize the customer service departmental budget.
Ensure appropriate staffing levels, tools, and resources to meet service level expectations.
Support workforce planning and capacity management based on demand trends.

Qualifications:

Proven experience in building or transforming centralized customer service organizations in a complex, technical, or multi-business-unit environment.
Demonstrated track record of setting strategy, implementing standard processes, and delivering measurable improvements in key performance indicators (KPIs)
Proven ability to build strong partnerships with Business Unit Leaders, Sales, Technical Support, Finance, Operations, and other stakeholders.
Strong analytical skills; uses metrics and data to guide decisions and communicate effectively with leadership.
Exceptional leadership and influencing skills, with experience mentoring and developing high-performing teams.
Excellent verbal and written communication skills, with the ability to present complex information clearly to diverse audiences
Strong organizational and time management skills, with the ability to manage multiple priorities and deadlines in a fast paced environment.
Collaborative mindset with the ability to work effectively in cross-functional and matrixed environments.
High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); experience with ERP systems and HubSpot (or similar CRM platforms) is required.

Education/Experience:

Bachelor's degree in Business Administration, Engineering, or related field is required; an advanced degree (e.g., MBA or related) is preferred.
10+ years of progressive experience in customer service, customer operations, or related functions, with at least 5 years in a formal leadership role.
Background in Life Sciences, lab instrumentation, industrial automation, or other technical products is strongly preferred.

About Hamilton:

Diverse portfolio of exciting and innovative design projects.
Tremendous opportunities for professional growth and advancement.
Commitment to sustainable design.
Competitive Compensation.
Excellent Benefit Package (medical, dental, vision insurance, paid time off, disability insurance, 401k, tuition reimbursement and much more).
Solid Stable Company.
Drug free workplace.

Apply Now

Refine Your Search

outbound driver cdl, semi jobs in reno nv

Director of Customer Service

CUSTOMER SERVICE REPRESENTATIVE I

Commercial Endurance Fleet Driver, Semi

Mental Health Therapist - Nevada (Part-Time)

Audit - Staff Auditor Accounting Degree Required

CDL Delivery Truck Driver (7188)

Contract Carrier Class A & B Flatbed Partners

Transportation Manager - Reno, NV

Sr. Transportation Manager ($5k Sign On) - Reno, NV

CDL A Semi Local Drivers

Conformal Coating Operator (Second Shift)

Bookkeeper

IT Support Specialist

Outbound Driver CDL, Semi

Process Engineer, Powertrain, Semi

Semi-Local Truck Driver

HR Business Partner

Firmware Test Engineer

System Administrator

Marketing Specialist

I want to receive the latest job alert for outbound driver cdl, semi in reno nv

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