Top 21 Desktop support technician Jobs in Rhode Island

Educational Support Services Technician (Desktop Support Technician)
Powersolv —Kingston, RI
- $25 - $31 an hour
- Contract
- Microsoft Word
- Background check
- High school diploma or GED
Quick Apply
IT Support Technician I
Teknor Apex Company —Pawtucket, RI
- On call
- 18 years or older
- Office
- Windows
Quick Apply
4d
Network Technician - Level 2 Helpdesk
Alloy Holdings, LLC —Providence, RI
- Computer Science
- Mid-level
- Office
Quick Apply
Managed Services Help Desk Technician
Hub Orion —Rhode Island
- $60,000 - $65,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
- Health savings account
- Disability insurance
Quick Apply
7d
Onsite Senior Technician
Custom Computer Specialists —Newport, RI
- $50,000 - $65,000 a year
- Full-time
- Classroom
- Google Workspace
- Up to 50% travel
- Paid holidays
- Disability insurance
Quick Apply
Tier 1 IT Support Technician (Full-Time, In-Office)
IT Support RI —North Smithfield, RI
- From $20 an hour
- Full-time
- Background check
- Computer literacy
- Office
- Profit sharing
- Paid training
Quick Apply
Help Desk / Field Support Technician
E Logic —Woonsocket, RI
- From $50,000 a year
- Contract
- Mid-level
- Office
- 2 years
Quick Apply
Substitute Desktop Support Technician
Exeter-West Greenwich Regional School District —West Greenwich, RI
- $16 an hour
- Part-time
- Customer service
- Mid-level
Clinical Systems Training & Support Specialist
Akido —Cranston, RI
- $80,000 - $90,000 a year
- HIPAA
- Mid-level
- Office
Quick Apply
3d
SUBMARINE UK TWCS LOGISTICS/ISE SUPPORT
MIKEL INC —Middletown, RI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Health insurance
Quick Apply
Senior Service Desk Support Technician Level III
IBSS Corporation —Narragansett, RI
- $80,000 - $83,000 a year
- Full-time
- Computer Science
- Research
- Windows
- Paid holidays
- Health insurance
Quick Apply
SUBMARINE UK TWCS LOGISTICS/ISE SUPPORT
MIKEL —Middletown, RI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Health insurance
Deskside Services Technician
Allied Digital Services Ltd. —Johnston, RI
- $22 - $25 an hour
- Full-time
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Clinical Systems Training & Support Specialist
RI Primary Care —Cranston, RI
- $80,000 - $90,000 a year
- HIPAA
- Mid-level
- Office
Quick Apply
Ground Control Support Technician
Envision Technology Advisors —Pawtucket, RI
- $0 a year
- Full-time
- Mid-level
- Mentoring
- QuickBooks
Quick Apply
Applebee's Restaurant Systems Manager
Applebee's —Rhode Island
- On call
- Research
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- 401(k)
Quick Apply
Fleet Maintenance Technician (NO CDL)
PepsiCo Beverages North America —Cranston, RI
- $33.65 an hour
- Evening shift
- CDL B
- 18 years or older
- Computer literacy
- Paid training
- Health insurance

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desktop support technician jobs near rhode island

Educational Support Services Technician (Desktop Support Technician)

Powersolv -
Kingston, RI

Quick Apply

Job Details

Contract
$25 - $31 an hour

Qualifications

Microsoft Word
Customer communication
Content editing
Word embeddings
High school diploma or GED
Technical Proficiency

Full Job Description

Role: Desktop Support Technician - Junior

Client / Dept. State of Rhode Island / University of Rhode Island

Work Location: 10 Tootell Road Kingston, Rhode Island – 02881 (Complete onsite)

Expected Duration: At least 6 Months from projected start date, with possibility of extension

Hours per week : 35 hours per week

Background check: Comprehensive background check will be conducted before onboarding, if selected.

BASIC FUNCTION:

Support instructional technology with faculty in the Teaching and Learning Services team. Maintain and manage educational technology tools and resources while assisting faculty in leveraging learning technology services. Collaborate within Information Technology Services (ITS) and across departments to provide comprehensive support, including training, tickets, and support resource creation. May also support other team staff with projects.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Maintain accessible, user-friendly services and tools.
Serve as a TLS support contact for end-users using instructional technology, providing expertise, solutions, and communication of deliverables.
Analyze, troubleshoot, and resolve issues with instructional technologies, including the Learning Management System (LMS).
Create and deliver training materials and tools for professional development, including support resources such as training videos, knowledge base guides, and website pages.
Host in-person and virtual support sessions for end-users.
Manage and resolve support tickets efficiently.
Stay updated on accessibility laws and integrate compliance into tools and training programs.
Ensure project task completion within budget, schedule, and design constraints under the supervision of project leaders.
Collaborate with team members to assess user needs and provide support as needed.
Run professional development training.
Communicate effectively with diverse University stakeholders, ensuring technical clarity and collaborative problem-solving.
Maintain ability to adapt to changing priorities quickly.
Work both collaboratively and independently with minimal supervision to support end-users and projects.
Perform WordPress website updates and minor edits.
Create promotional and informational materials, such as fliers and adverts, using Adobe products.
Troubleshoot and resolve technical errors in educational technologies.
Meet training program and project deadlines.

OTHER DUTIES AND RESPONSIBILITIES:
Perform other duties as needed in a fast-paced environment in which technology changes rapidly.

LICENSES, TOOLS, AND EQUIPMENT:
Various software and IT tools, computer workstation equipment, internet development tools, terminology, and practices. Microsoft Word.

QUALIFICATIONS:

REQUIRED: High School Degree; Demonstrated problem-solving skills; Demonstrated attention to detail; Demonstrated strong verbal and interpersonal communications skills; Demonstrated proficiency in written communication skills; Demonstrated customer service skills; Demonstrated ability to work independently; Demonstrated experience using content editing tools (MS Word, etc.); Demonstrated ability to adhere to institutional policies, plans, objectives, rules, regulations, and standards and communicate the interpretation to others; and Demonstrated ability to work with diverse groups/populations.

PREFERRED: Bachelor’s degree; Demonstrated ability to meet project tasks and deliverables on time; Demonstrated experience with project management tools; Demonstrated knowledge of information technology (i.e., applications, processes, software, hardware, and equipment); Demonstrated experience in higher education; Demonstrated experience supporting faculty; Demonstrated experience in the field of educational technologies; Demonstrated experience supporting a Learning Management System; and Minimum of one year of experience creating and providing training.

Pay: $25.00 - $31.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

desktop support technician jobs in rhode island

Educational Support Services Technician (Desktop Support Technician)

IT Support Technician I

Network Technician - Level 2 Helpdesk

Managed Services Help Desk Technician

Onsite Senior Technician

Tier 1 IT Support Technician (Full-Time, In-Office)

Help Desk / Field Support Technician

Substitute Desktop Support Technician

Clinical Systems Training & Support Specialist

SUBMARINE UK TWCS LOGISTICS/ISE SUPPORT

Senior Service Desk Support Technician Level III

SUBMARINE UK TWCS LOGISTICS/ISE SUPPORT

Deskside Services Technician

Clinical Systems Training & Support Specialist

Ground Control Support Technician

Applebee's Restaurant Systems Manager

Fleet Maintenance Technician (NO CDL)

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