Top 215 Erp support Jobs in Rhode Island

Warranty Claims Specialist
Carrier —Warwick, RI
- $79,000 - $158,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Wellness program
- Paid jury duty
8d
Product Packaging Technician
Agilent Technologies Inc. —North Kingstown, RI
- $20.77 - $32.45 an hour
- Full-time
- Computer literacy
- ERP systems
- High school diploma or GED
Manager, Inventory Control
Gotham Greens —Providence, RI
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Microsoft Office
- 3 years
Quick Apply
Junior Production Planning & Supply Chain Specialist
Alfaparf Milano —Lincoln, RI
- $65,000 - $75,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
3d
Regional Controller
US Dock & Door —Warwick, RI
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Background check
- 7 years
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
9d
Licensed Mental Health Therapist (LICSW, LMHC, LPC) – Private Practice – Newport, RI
Serenity Integrative Counseling —Newport, RI
- $70,000 - $95,000 a year
- Part-time
- Hybrid work
- Private practice
- 18 years or older
- Doctoral degree
- Continuing education credits
- Paid time off
Quick Apply
2d
Production Planner/ Scheduler
Connexion Systems and Engineering, Inc. —Smithfield, RI
- $72,000 - $80,000 a year
- Full-time
- ERP systems
- Mid-level
- 3 years
Quick Apply
4d
Accounting Manager
Connexion Systems and Engineering, Inc. —Cranston, RI
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- ERP systems
- Finance
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
4d
Production Planner (Manufacturing)
Connexion Systems and Engineering, Inc. —North Smithfield, RI
- $75,000 - $80,000 a year
- Full-time
- Background check
- ERP systems
- 3 years
Quick Apply
5d
Production Supervisor - 2nd Shift
LSI Industries, Inc. —Cranston, RI
- Overtime
- Spanish
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Grants Project Specialist/Data Analyst
Premier Staffing Source —Providence, RI
- $38.59 an hour
- Temporary
- Background check
- ERP systems
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
1d
Application Specialist, HPNE
Getinge Canada, Ltd —Smithfield, RI
- $97,500 - $122,000 a year
- Full-time
- Mid-level
- Microsoft Office
- 3 years
Controller - Manufacturing & Precious Metals
Kelly Services —Providence, RI
- $130,000 - $180,000 a year
- Full-time
- Hybrid work
- Management
- Finance
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
1d
Computer Systems Engineer/Architect
Plastic Executive Recruiters, LLC —Providence, RI
- $90,000 - $120,000 a year
- Weekends as needed
- 5 years
- ERP systems
- Data analysis skills
- Relocation assistance
- Health insurance
Quick Apply
Clerical/ Special Order Receiving
Riverhead Building Supply Corp. —Richmond, RI
- $24 - $27 an hour
- Full-time
- Microsoft Office
- Organizational skills
- Communication skills
- Health insurance
- 401(k)
Sales Support & Customer Order Coordinator
Day-O-Lite Manufacturing —Warwick, RI
- $26.50 - $28.50 an hour
- Full-time
- Background check
- Mid-level
- Manufacturing
- Paid training
- Paid holidays
Quick Apply
11d
Accounts Receivable/Payable Specialist
Rhode Island FC —Pawtucket, RI
- Full-time
- ERP systems
- Office
- Finance
10d
Administrative Assistant
Keller North America, Inc. —Cumberland, RI
- $25 - $35 an hour
- Microsoft Outlook
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Data Governance Coordinator
Tiffany & Co. —Cumberland, RI
- Temporary
- Oracle
- Mid-level
- Bachelor's degree
Tour Specialist
COLLETTE TRAVEL SERVICE INC —Pawtucket, RI
- $23 - $25 an hour
- Full-time
- Hybrid work
- ERP systems
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply

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erp support jobs near rhode island

Warranty Claims Specialist

Carrier -
Warwick, RI

Apply Now

Job Details

Full-time
$79,000 - $158,000 a year
8 days ago

Benefits

Wellness program
Paid jury duty
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Military leave
Parental leave
Vision insurance
Bereavement leave
Life insurance
Retirement plan
Paid sick time

Qualifications

Customer returns handling

Full Job Description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

This position is for a seasoned professional in Customer Service who works independently, resolving complex customer inquiries. This role maintains databases, makes recommendations to management for customer issue prevention and the sales team to identify sales opportunities. Makes updates to procedures to ensure the improvement of Customer Service processes.

Job Description

Support the Vi-US Sales Team with Customer Returns and Warranty Claims. Liaise with customers to process RGA’s.
Data management, user support, and system maintenance
Work within our CRM to manage customer tickets and communication
Work within our ERP system to process orders, returns, and credits.
Provide Warranty processes with Sales team as needed and requested
Provide Simplified Warranty process training to 3rd party reps and wholesale partners, as needed
Generate monthly statistics for RGAs, or as requested
Monitor trends within new requests and communicate observations with the Supply Chain and Returns Lead.
Answer customer calls regarding Warranty and Returns by monitoring a shared phone line
Review product failures for warranty consideration
Visually inspect and test returned equipment to validate failure
Investigate a failure or malfunction and determine if it is due to a defect in the manufacturing process.
Additional tasks as may be required by the course of business
Works, independently, to confer with customers who contacts the organization by telephone or electronically, provides scripted information about organization products or services, discusses customer accounts, and obtains or addresses customer complaints. Provides ability to deviate from the script to address moderately complex inquiries.
Responds independently, to call or email customers to provide follow up on difficult to moderately complex inquiries.
Works on documentation and solves difficult to moderately complex customer issues/requests/complaints in accordance to established procedures, and when required, redirects queries to appropriate department or personnel.
Obtains and collects feedback from product development and service departments to confirm the most appropriate sources of materials and secondary sources of information that can be recommended to customers to answer their questions.
Assists in the maintenance of databases containing information on customer interactions and transactions to facilitate future needs in data collection and consolidation.
Confers, when required, with production, sales, shipping, warehouse, or other personnel to expedite or trace shipments.
Promotes, when required, sells a variety of products/services to ensure business targets are met.
Provides, when required, after-sales support for various client contracts.

Required Qualifications

High School Diploma/GED with 2+ years of experience in warranty claims processing or hydronics

Associates Degree with 1+ years of experience in warranty claims processing or hydronics

Preferred Qualifications

Bachelor’s Degree
SAP knowledge
Technical courses in Plumbing, Heating, and Controls, or a related discipline.
Excellent verbal and written communication skills
Strong analytical thinking and problem-solving abilities
Experience in Microsoft Office, especially Excel
Self-motivated, reliable, strong organizational skills
Show up to work on time and completing each shift
Maintain assigned break and lunch schedules

Pay Range

The annual salary for this position is between $79,000.00 - $158,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position may be entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

Health Care Benefits: Medical, Dental, Vision; Wellness incentives
Retirement Benefits
Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days from Job Posting Date: 17 July 2026

Job Applicant's Privacy Notice

Please click on the link to review the Job Applicant Privacy Notice.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.

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Refine Your Search

erp support jobs in rhode island

Warranty Claims Specialist

Product Packaging Technician

Manager, Inventory Control

Junior Production Planning & Supply Chain Specialist

Regional Controller

Licensed Mental Health Therapist (LICSW, LMHC, LPC) – Private Practice – Newport, RI

Production Planner/ Scheduler

Accounting Manager

Production Planner (Manufacturing)

Production Supervisor - 2nd Shift

Grants Project Specialist/Data Analyst

Application Specialist, HPNE

Controller - Manufacturing & Precious Metals

Computer Systems Engineer/Architect

Clerical/ Special Order Receiving

Sales Support & Customer Order Coordinator

Accounts Receivable/Payable Specialist

Administrative Assistant

Data Governance Coordinator

Tour Specialist

I want to receive the latest job alert for erp support in rhode island

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