Top 19 It support Jobs in Richland Wa

IT Support Specialist II
Apollo Mechanical Contractors —Kennewick, WA
- $55,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Pass drug screening
- Disability insurance
- Health insurance
5d
I.S. Systems Technician
Yakima Valley Farm Workers Clinic —Kennewick, WA
- $24.88 - $30.48 an hour
- Urgently hiring
- Mid-level
- High school diploma or GED
- Clinic
- Profit sharing
- Paid holidays
6d
IT Support Lead
Katmai —Richland, WA
- $100,000 - $120,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- AD&D insurance
- Paid holidays
Quick Apply
12d
IT Support Technician
Monneus Group, LLC —Richland, WA
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Dental insurance
Quick Apply
5d
IT Service Engineer II
Executech —Richland, WA
- $28.85 - $38.46 an hour
- Full-time
- Mid-level
- Continuous improvement
- Mentoring
Quick Apply
IMD Federal IT Support Lead
Street Legal —Richland, WA
- $65 - $80 an hour
- Computer science
- Computer Science
- 5 years
Quick Apply
7d
IT Support Lead (Federal)
Booth Management Consulting —Richland, WA
- Hybrid work
- Computer science
- Computer Science
- 5 years
Quick Apply
7d
Senior IT Support Lead
BTI —Richland, WA
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
Quick Apply
12d
IMD Federal IT Specialist Lead
Edgewater Technical Associates —Richland, WA
- $60 - $80 an hour
- Computer science
- Computer Science
- 5 years
- Disability insurance
- Health insurance
Quick Apply
12d
IMD Federal IT Support Lead
ATTAINX INC —Richland, WA
- $125,000 - $170,000 a year
- Full-time
- Computer Science
- 5 years
- Bachelor of Science
- Health savings account
- Paid holidays
Quick Apply
12d

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Maintenance Technician
Lineage Logistics —Richland, WA
Basic knowledge of electrical systems or automation components such as sensors, switches, relays, or motor controls is a plus. Lift up to 50 pounds.
$19.90 - $33.61 an hour
Quick Apply
I.S. Systems Technician
Yakima Valley Farm Workers Clinic —Kennewick, WA
Services may include, setup, configuration, installation, trouble shooting and general maintenance of computers, phones, printers, video conferencing, and other…
$24.88 - $30.48 an hour
6d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
Quick Apply
Desktop Support (Windows 10/11 environment)
Central Point Partners —Upper Arlngtn, OH
*Exceptional customer service skills *with ability to communicate technical concepts to non-technical users. Experience with or *willingness to learn AI tools…
$54,080 - $58,240 a year
Quick Apply
1d

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IT Support Specialist II

Apollo Mechanical Contractors -
Kennewick, WA

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Job Details

Full-time
$55,000 - $65,000 a year
5 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Customer support ticket management
IP networking
Productivity software
IT department experience
Ticketing system technical support

Full Job Description

IT Support Specialist II

Kennewick, WA | Full-Time | Wage - $55k-$65k

Position Summary

The IT Support Specialist II role provides technical assistance and second-level support to end users across the organization. This position is responsible for installing, configuring, maintaining, and troubleshooting hardware, software, and network-related systems to ensure reliable and efficient operations. The role requires strong technical expertise, professional communication skills, and a commitment to delivering high-quality customer service.

Key Responsibilities

Serve as the primary point of escalation for complex technical issues, ensuring timely resolution and minimal disruption to business operations.
Install, configure, and maintain workstations, laptops, mobile devices, peripherals, and related software applications.
Diagnose and resolve hardware and software issues; escalate to senior IT staff or vendors when appropriate.
Perform system updates, security patches, and hardware upgrades in alignment with IT standards and policies.
Troubleshoot and resolve basic network issues, including connectivity, access, and configuration problems.
Document support activities, resolutions, and procedures within the IT knowledge base to ensure consistency and process improvement.
Collaborate with vendors and third-party providers to resolve issues and support system enhancements.
Contribute to IT initiatives, including hardware refresh projects, software deployments, and process optimization.
Provide professional, user-friendly communication and training to support end-user adoption of technology solutions.

Required Qualifications

Associate’s or bachelor’s degree in Information Technology, Computer Science, or related field preferred, but not required.
2+ years of experience in a help desk, technical support, or IT support role.
Proficiency in PC hardware, Microsoft Windows operating systems, and productivity tools such as Microsoft 365.
Working knowledge of networking concepts, including DNS, DHCP, VPN, firewalls, routers, and switches.
Experience using IT service management (ITSM) and ticketing systems.
Familiarity with remote support tools and techniques.
Strong problem-solving skills, with the ability to analyze, prioritize, and resolve issues effectively.
Excellent written and verbal communication skills, with the ability to interact professionally at all organizational levels.
Customer-focused mindset with a demonstrated ability to build positive working relationships.

Preferred Qualifications

CompTIA A+, Network+, or Microsoft certifications.
Experience supporting hybrid environments with both on-site and remote employees.
Exposure to ITIL practices and ITSM frameworks.

Why Join Us

Competitive compensation and benefits package.
Professional development opportunities, including training and certifications.
A collaborative and supportive work environment focused on operational excellence.

Benefits Offered:

Medical, Dental, and Vision
401K with Company Match
STD, LTD, Voluntary Life benefits
Paid Time off

Affirmative Action/EEO statement

As an Affirmative Action, Equal Opportunity Employer, Apollo Mechanical Contractors “Apollo” ensures that no applicant for employment or employee of Apollo is denied equal opportunity because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability (mental or physical), genetic information, veteran status, or any other characteristic any characteristic of his or her relatives, friends, or associates.

All employees are subject to a pre-employment drug screen.

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it support jobs in richland wa

IT Support Specialist II

I.S. Systems Technician

IT Support Lead

IT Support Technician

IT Service Engineer II

IMD Federal IT Support Lead

IT Support Lead (Federal)

Senior IT Support Lead

IMD Federal IT Specialist Lead

IMD Federal IT Support Lead

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