Top 4327 Customer experience Jobs in Richmond, Ky

Customer Service Representative (CSR)
Baldwin CPAs, PLLC —Richmond, KY
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
70230 Customer Experience Coordinator
Sierra —Lexington, KY
- $14.00 - $14.50 an hour
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
10d
Event Marketing & Fundraising Associate
INF Kentucky —Winchester, KY
- $53,000 - $64,000 a year
- Full-time
- No experience needed
- In-person
- Leadership
Quick Apply
3d
Gift Associate
Buc-ee's —Richmond, KY
- $20 an hour
- Ability to walk for extended periods
- Merchandising
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Access Associate / Receptionist
White House Clinics —Richmond, KY
- $31,000 - $48,000 a year
- Overtime
- OSHA
- HIPAA
- High school diploma or GED
Quick Apply
Cashier
Buc-ee's —Richmond, KY
- $20 an hour
- Weekends as needed
- Merchandising
- Basic math
- Maintenance
- Health insurance
- Dental insurance
Customer Service Representative Tier 2
Helpware —Lexington, KY
- $21 an hour
- Full-time
- Remote
- Mid-level
- Continuous improvement
- Mentoring
Quick Apply
2d
Customer Service Associate
Big Lots —Richmond, KY
- Part-time
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply
Sales Part Time Somerset
Baum's Boots —Richmond, KY
- Part-time
- Merchandising
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
PBX Operator
Baptist Health System KY & IN —Lexington, KY
- Part-time
- High school diploma or GED
- 1 year
- Entry level
- Paid parental leave
- Health insurance
Dental Front Desk Receptionist - Highland Dental
Talent For Dental —Richmond, KY
- $15 - $18 an hour
- Full-time
- Dental office
- Administrative experience
- High school diploma or GED
- Health insurance
- Vision insurance
1d
Key Carrier Part Time Richmond
Baum's Boots —Richmond, KY
- Part-time
- Merchandising
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
Teller
COMMUNITY TRUST BANK INC —Richmond, KY
- Customer service
- Computer literacy
- Basic math
- Paid holidays
- Disability insurance
9d
Clinical Support Specialist
New Beginnings Pediatric Therapy —Richmond, KY
- Part-time
- Experience working with individuals with disabilities
- Administrative experience
- Clinic
Quick Apply
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Lexington, KY
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
15h
Teller/CSR
First Southern National Bank —Richmond, KY
- Full-time
- Computer literacy
- Basic math
- High school diploma or GED
Quick Apply
(Richmond) Call Center Associate
HEALTH HELP INCORPORATED —Richmond, KY
- From $15.04 an hour
- Full-time
- No experience needed
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Server
Holland Rosen Group dba First Watch —Richmond, KY
- Weekends as needed
- Serving
- 18 years or older
- Ability to walk for extended periods
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
TwinSpires —Lexington, KY
- Weekends as needed
- Sales
- Computer literacy
- Office
Quick Apply
Referral Specialist/Front Office Associate Dual Role
MARSHALL PEDIATRIC THERAPY LLC —Richmond, KY
- $18 an hour
- Full-time
- Clinic
- Critical & Intensive Care
- Children
- Paid holidays
- Disability insurance
Quick Apply
12d

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customer experience jobs near richmond, ky

Customer Service Representative (CSR)

Baldwin CPAs, PLLC
Richmond, KY

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Microsoft Outlook
Spreadsheets
Administrative experience
High school diploma or GED
Attention to detail
Customer support
Clerical experience
Appointment scheduling
Quality data entry
Time management
Office experience

Full Job Description

Customer Service Representative (CSR)

Position Overview

Baldwin CPAs is seeking a dependable and detail-oriented Customer Service Representative (CSR) to serve as the first point of contact for our clients and to support daily front-office and administrative operations. This role is ideal for someone who enjoys helping others, staying organized, and working in a professional, fast-paced environment. This position is a critical part of our tax processing that requires someone with very strong clerical and computer skills that can navigate through many electronic processes and tasks comfortably.

Responsibilities

Greet and assist clients professionally, both in person and by phone
Answer and route incoming calls
Schedule appointments and manage calendars
Cover the front desk and assist with office opening and closing procedures
Create and manage tax, 1099, and ERC projects
Prepare and send engagement letters and documents electronically
Request and process consent forms for tax returns released to third parties
Match invoices to checks and process deposits
Stuff, process, and mail end-of-month invoices
Handle certified, priority, FedEx, and UPS mail
Scan and process tax documents and provide backup support during peak season
Assist with tax return processing and delivery
Maintain accurate files and documentation
Support and coordinate firm events, trainings, and special projects as assigned
Travel in-state once or twice a year as needed for meetings
Travel in-town to clients, vendors, post office, etc. as needed
Travel in-state to other offices if needed periodically

Qualifications

High School Diploma or equivalent
6 months to 1 year of customer service and/or office experience
Basic proficiency with Microsoft Outlook and Excel
Strong attention to detail and data entry skills
Excellent organizational and time-management abilities
Strong written and verbal communication skills
Professional demeanor with clients and team members
Ability to work independently in a deadline-driven environment
Comfortable using advanced technology and electronic processes while working in a virtual setting
Must be comfortable with light travel and using personal vehicle when needed

Equal Opportunity Employer

Baldwin CPAs is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws, including the Americans with Disabilities Act (ADA). Reasonable accommodations are available for qualified individuals with disabilities.

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Application Question(s):

What salary range are you seeking?

Work Location: In person

Quick Apply

Refine Your Search

customer experience jobs in richmond, ky

Customer Service Representative (CSR)

70230 Customer Experience Coordinator

Event Marketing & Fundraising Associate

Gift Associate

Patient Access Associate / Receptionist

Cashier

Customer Service Representative Tier 2

Customer Service Associate

Sales Part Time Somerset

PBX Operator

Dental Front Desk Receptionist - Highland Dental

Key Carrier Part Time Richmond

Teller

Clinical Support Specialist

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Teller/CSR

(Richmond) Call Center Associate

Server

Customer Service Representative

Referral Specialist/Front Office Associate Dual Role

I want to receive the latest job alert for customer experience in richmond, ky

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