Top 131 Bank representative Jobs in Richmond Va

Client Services Representative II- 2nd Shift
Bank of America —Richmond, VA
- $25.00 - $27.63 an hour
- Weekends as needed
- Computer literacy
- High school diploma or GED
- 1 year
1d
Member Service Representative (Woodlake Location)
Argent Federal Credit Union —Chesterfield, VA
- Full-time
- Office
- Microsoft Office
- High school diploma or GED
- Health insurance
- Tuition reimbursement
Quick Apply
Senior Administrative Assistant
First Citizens Bank —Richmond, VA
- $73,695 - $99,705 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Patient Service Representative
Patient First —Midlothian, VA
- $18.75 - $21.25 an hour
- Full-time
- 18 years or older
- Ability to walk for extended periods
- Maintenance
- Paid holidays
- Disability insurance
Member Service Representative (Full-Time) - Colonial Heights
Navy Federal Credit Union —Colonial Heights, VA
- $20.82 - $24.19 an hour
- Online Application
- Research
- Office
- Communication skills
- Referral program
8d
Member Service Specialist/Member Service Representative
TowneBank —Mechanicsville, VA
- Microsoft Outlook
- Word processing
- Computer literacy
Associate Financial Representative
LPL Financial —Richmond, VA
- $67,500 - $112,500 a year
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
4d
Universal Banker - PT 20 Hr - VA Center Marketplace
Truist Bank —Glen Allen, VA
- $22 - $25 an hour
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
Financial Service Representative (Staples Mill Road Location)
Argent Federal Credit Union —Henrico, VA
- Full-time
- Office
- High school diploma or GED
- Communication skills
Quick Apply
Universal Banker - Lee Davis
Truist Bank —Mechanicsville, VA
- $45,760 - $51,750 a year
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
Universal Banker I (Wellesley)
C&F Bank —Richmond, VA
- $33,000 - $45,000 a year
- Temporary
- Computer literacy
- High school diploma or GED
- Business development
- Tuition reimbursement
- Paid time off
Financial Service Representative (Oxbridge Location)
Argent Federal Credit Union —Chesterfield, VA
- Full-time
- Office
- High school diploma or GED
- Communication skills
Quick Apply
Customer Service Representative
Steamboat Group —Glen Allen, VA
- $18 - $20 an hour
- Full-time
- Research
- High school diploma or GED
- Military encouraged
- Tuition reimbursement
- Paid time off
Quick Apply
Senior Financial Representative
LPL Financial —Richmond, VA
- $90,000 - $150,000 a year
- Full-time
- Writing skills
- Data analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Quick Apply
Universal Banker - Ashland
Truist Bank —Ashland, VA
- $45,760 - $51,750 a year
- Extended hours
- Computer literacy
- English
- Office
- AD&D insurance
- Paid holidays
Originations Concierge Specialist
Truist Bank —Richmond, VA
- $45,760 - $86,230 a year
- Full-time
- Microsoft Excel
- English
- Research
- AD&D insurance
- Paid holidays
Healthcare Sales Representative
InnovAge —Richmond, VA
- $64,500 - $80,700 a year
- Email
- Background check
- Research
- Mid-level
- AD&D insurance
- Paid holidays
Treasury Management Advisor II
TowneBank —Richmond, VA
- $115,000 - $170,000 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Players Club Representative
Roseshire Gaming Parlor —Henrico, VA
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Organizational skills
Quick Apply
Players Club Representative
Rosie’s Gaming Emporium – Richmond —Richmond, VA
- Weekends as needed
- Ability to walk for extended periods
- High school diploma or GED
- Ability to lift 50 pounds
Quick Apply

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bank representative jobs near richmond va

Client Services Representative II- 2nd Shift

Bank of America -
Richmond, VA

Apply Now

Job Details

Full-time
$25.00 - $27.63 an hour
1 day ago

Qualifications

Objection handling (sales technique)
Customer relationship building
Sales needs analysis
Managing clients in a customer support role
Customer engagement
Technical Proficiency

Full Job Description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions.

Responsibilities:

Identifies client needs and recommends solutions when fraud has been identified
Records data captured during client interactions accurately
Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis
Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy
Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls

Required Qualifications:

1+ years of customer/client service experience, including experience handling difficult client situations
Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives
Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions
Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule
Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays
Communicates effectively and confidently with all clients to make their financial lives better
Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections
Comfortable receiving ongoing performance feedback and coaching
Ability to learn and adapt to new information and technology platforms
Minimum of an intermediate level of proficiency with computers and current technology

Desired Qualifications:

1+ years of experience in the banking/financial industry
1+ years of experience working in a client service capacity

Skills:

Attention to Detail
Customer Service Management
Customer and Client Focus
Issue Management
Active Listening
Adaptability
Client Solutions Advisory
Data Collection and Entry
Problem Solving
Account Management
Analytical Thinking
Client Experience Branding
Fraud Management

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy

Shift:

2nd shift (United States of America)

Hours Per Week:

Apply Now

Refine Your Search

bank representative jobs in richmond va

Client Services Representative II- 2nd Shift

Member Service Representative (Woodlake Location)

Senior Administrative Assistant

Patient Service Representative

Member Service Representative (Full-Time) - Colonial Heights

Member Service Specialist/Member Service Representative

Associate Financial Representative

Universal Banker - PT 20 Hr - VA Center Marketplace

Financial Service Representative (Staples Mill Road Location)

Universal Banker - Lee Davis

Universal Banker I (Wellesley)

Financial Service Representative (Oxbridge Location)

Customer Service Representative

Senior Financial Representative

Universal Banker - Ashland

Originations Concierge Specialist

Healthcare Sales Representative

Treasury Management Advisor II

Players Club Representative

Players Club Representative

I want to receive the latest job alert for bank representative in richmond va

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