Top 63 Concierge Jobs in Richmond Va

Patient Experience Concierge
Henrico Doctors' Hospital Forest —Richmond, VA
- $17.36 - $26.05 an hour
- Full-time
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
9d
Concierge
The Barrington at Hioaks —Richmond, VA
- $17 - $19 an hour
- Data entry
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
PT Concierge
Discovery Village at the West End – AL —Richmond, VA
- Part-time
- Background check
- Computer literacy
- Administrative experience
- Paid training
- Paid holidays
Quick Apply
Concierge - PRN (7am-3pm)
Aspire at West End —Henrico, VA
- Part-time
- 18 years or older
- English
- High school diploma or GED
- 401(k)
Quick Apply
Concierge | Part Time
Harmony Senior Services —Mechanicsville, VA
- $16.50 - $17.00 an hour
- Part-time
- Office
- Administrative experience
- High school diploma or GED
- 401(k)
6h
Concierge - Part Time (Every Other Weekend - 11pm-7am)
Aspire at West End —Henrico, VA
- Part-time
- 18 years or older
- English
- High school diploma or GED
- 401(k)
Quick Apply
Concierge
The Pearl at Watkins Centre —Midlothian, VA
- Online Application
- High school diploma or GED
- Data entry
- Recruiting
Quick Apply
2d
Concierge
The Jefferson Hotel —Richmond, VA
- $14.50 - $16.50 an hour
- Part-time
- Clean driving record
- Ability to walk for extended periods
- Research
Concierge Gen Ops Specialist, Principal Coordinator - Velocity Black (Remote)
Capital One —Richmond, VA
- Weekends as needed
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Health insurance
13d
Concierge - PRN (3pm-11pm)
Aspire at West End —Henrico, VA
- Part-time
- 18 years or older
- English
- High school diploma or GED
- 401(k)
Quick Apply
Resident Service Specialist
Eastern Residential Inc. —Glen Allen, VA
- $23 an hour
- Evenings as needed
- Computer literacy
- Office
- Administrative experience
Quick Apply
1d
2nd Shift Concierge
Resort Lifestyle Communities —Richmond, VA
- $16.75 - $18.50 an hour
- Full-time
- Serving
- Clean driving record
- Microsoft Excel
- Health savings account
- Disability insurance
Quick Apply
Resident Services (PRN)
Experience Senior Living —Mechanicsville, VA
- Weekends as needed
- Clean driving record
- Word processing
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
1d
Concierge - MClub Full Time
COMMONWEALTH LODGING MANAGEMENT LLC —Glen Allen, VA
- $16 an hour
- Full-time
- Bar
- Computer literacy
- English
Quick Apply
Cluster Human Resources Coordinator
White Lodging Services Corporation —Richmond, VA
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Health insurance
Quick Apply
Security Guard- Day Shift
Admiral Security Services —Richmond, VA
- Full-time
- Military
- 21 years or older
- Bachelor's degree
- Health insurance
- 401(k)
14d
Lobby Attendant
SHAMIN HOTELS MASTER —Richmond, VA
- Weekends as needed
- Ability to walk for extended periods
- Hotel
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Security Guard
Admiral Security Services —Richmond, VA
- Full-time
- Military
- 21 years or older
- Bachelor's degree
- Health insurance
- 401(k)
Security Guard-Flex Shifts
Admiral Security Services —Richmond, VA
- Military
- 21 years or older
- Bachelor's degree
- Health insurance
- 401(k)
Full Time - Sales Associate - Tools - Day
Lowe's —Richmond, VA
- $16.00 - $17.30 an hour
- Full-time
- Bilingual
- Merchandising
- Basic math
- Health savings account
- Employee stock purchase plan

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Patient Experience Concierge

Henrico Doctors' Hospital Forest -
Richmond, VA

Quick Apply

Job Details

Full-time
$17.36 - $26.05 an hour
9 days ago

Benefits

Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Family leave
401(k) matching
Loan assistance
Life insurance

Qualifications

Entry level

Full Job Description

Hourly Wage Estimate: $17.36 - $26.05 / hour
Learn more about the benefits offered for this job.

The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Schedule: Monday - Friday 5:30am-2pm

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Patient Experience Concierge with Henrico Doctors' Hospital Forest you can be a part of an organization that is devoted to giving back!

Job Summary and Qualifications

As a Patient Experience Concierge, you will provide exceptional service to our patient population. You will be responsible for greeting and navigating patients and their guests in registration lobby. You’ll provide assistance to patients checking-in for services and expedite patient flow.

What you will do in this role:

Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions
Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
Promotes and demonstrates excellent customer service
Oversee the daily activities of the front desk and lobby areas including tidiness of the area
Greet patients upon arrival, and navigate patient flow
Assist with check in process; monitor patient registration tracker
Perform lobby rounding to ensure patients are kept aware of their wait time expectations
Perform lobby rounding to ensure lobby and waiting room area is clean, safe and comfortable for patients, family and visitors.
Encourage and assist with patient enrollment in the Patient Portal
Empowerment to make decisions on their own to help a customer; escalate appropriately
Understands that our reputation is only as good as our customer’s last experience; ensure it is the best.
Consistently provide patient flow updates to PTAC leadership
Assist in resolving real-time patient concerns

What qualifications you will need:

High school diploma or GED preferred
Hospitality degree preferred
Minimum 3 year’s patient access, hotel, restaurant, retail, or customer service experience required
Previous Patient Access experience preferred

Benefits

Henrico Doctors' Hospital Forest, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
Wellbeing support, including free counseling and referral services
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Patient Experience Concierge opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Quick Apply

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