Top 1951 Customer support & client services Jobs in Riverside, Ca

Sales Support Analyst
Word & Brown Companies —California
- $24 an hour
- Temporary
- Remote
- Microsoft Word
- Salesforce
- HIPAA
- Health insurance
Quick Apply
13d
Client Relationship Consultant (Banker - multi levels) - Riverside, CA (30hrs)
U.S. Bank National Association —Riverside, CA
- $20.00 - $31.50 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Disability insurance
Accounts Payable (AP) Specialist
OctoClean —Riverside, CA
- $23 - $28 an hour
- Part-time
- Mid-level
- Office
- Continuous improvement
- Disability insurance
- Health insurance
Quick Apply
Client Relationship Consultant 1 (Banker) - Moreno Valley, CA (35hrs)
U.S. Bank National Association —Moreno Valley, CA
- $20.00 - $23.27 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Paid holidays
- Disability insurance
Client Relationship Consultant 1 (Banker) - Waterman and Highland - San Bernardino, CA (35hrs)
U.S. Bank National Association —San Bernardino, CA
- $20.00 - $23.27 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Paid holidays
- Disability insurance
Client Services Specialist
University of California, Riverside —Riverside, CA
- $32.74 - $52.32 an hour
- Full-time
- Background check
- Writing skills
- Mid-level
Patient Representative
Riverside Medical Clinic —Eastvale, CA
- $23.00 - $33.18 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
13d
HVAC Customer Service Representative Call Center - Inbound/Outbound Calls
Servlegacy Inc. —Riverside, CA
- $18 - $25 an hour
- Temporary
- Mid-level
- Plumbing
- HVAC
Quick Apply
11d
Front Office Admin
ServiceMaster Restore 10253 - Mission Viejo —Riverside, CA
- $20 - $25 an hour
- Full-time
- Office
- Databases
- Administrative experience
- Opportunities for advancement
Quick Apply
Receptionist
RIVERSIDE METRO AUTO GROUP LLC —Riverside, CA
- $16.50 - $20.00 an hour
- Part-time
- Spanish
- Dealership
- English
Quick Apply
GUEST SERVICES FOR MUSIC VENUE
Live Nation —Riverside, CA
- $16.90 - $20.00 an hour
- Part-time
- High school diploma or GED
- Fair chance
- Communication skills
BOX OFFICE SELLER
Live Nation —Riverside, CA
- $16.90 - $20.00 an hour
- Part-time
- Microsoft Outlook
- Sales
- Office
Receptionist
ABI Document Support Services —Loma Linda, CA
- $21 an hour
- Full-time
- Microsoft Outlook
- Medical office experience
- Office
Quick Apply
Scheduler
PRIORITY AMBULANCE CALIFORNIA LLC —San Bernardino, CA
- $22 - $32 an hour
- Weekends as needed
- Customer service
- HIPAA
- Mid-level
Part-Time Retail Sales Associate
KOHLS —Riverside, CA
- $17 - $24 an hour
- Part-time
- Writing skills
- Merchandising
- 16+ years old
- Disability insurance
- Dental insurance
Admin Assistant
ServiceMaster by Crane IFS —Eastvale, CA
- $25 an hour
- 8 hour shift
- Hybrid work
- Mid-level
- Warehouse
- Opportunities for advancement
Quick Apply
9d
Financial Services Independent Life Insurance Agent Trainee, 1099 , PT-FT, not W2, Riverside County
Terisse Walker Insurance Agency —Riverside, CA
- $55,000 - $144,000 a year
- Part-time
- Remote
- Background check
- High school diploma or GED
- US work authorization
- Work from home
- Opportunities for advancement
Quick Apply
Customer Service Representative & Outbound Phone Sales
Lucky Air, Inc. —Corona, CA
- $20 - $25 an hour
- Email
- Administrative experience
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Customer Support Representative
Community Impact Group —Moreno Valley, CA
- $3,200 - $4,800 a month
- Full-time
- Background check
- 18 years or older
- In-person
- 401(k)
- Opportunities for advancement
Quick Apply
Front Desk Receptionist
LA Fitness —Rancho Cucamonga, CA
- $16.90 - $26.50 an hour
- Part-time
- Google Workspace
- Customer service
- Office
- Paid time off
- Employee discount
Quick Apply

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Sales Support Analyst

Word & Brown Companies
California

Quick Apply

Job Details

Temporary
$24 an hour
13 days ago

Benefits

Health insurance

Qualifications

Microsoft Word
Benefits administration
HIPAA compliance
Spreadsheets
Salesforce
HIPAA
English
Administrative experience
High school diploma or GED
Healthcare privacy protection
Phone call management
Life & Health Insurance License
Office experience

Full Job Description

Purpose of Position:

*This is a seasonal position.

To streamline workflow in the Sales Department and assist Sales Reps as needed with quotes, sales, and services of small group and group-related products. In addition, position will review group applications based on carrier guidelines. Position will also follow up with Brokers and Sales Reps for pending items; Position may require mandatory overtime during months of heavy volume.

Essential Functions:

Demonstrates adherence to our published core values of Integrity, Service, Passion, Innovation, Accountability, and Respect on a consistent basis in the performance of your position.

Quoting Inbox

Review quote request for required information: ER zip, EE info etc. and oversee submission and accurate receipt from Shared Services.
Report quote errors to RVP (shared services).

Quoting

Assist with sales teams with quotes, sales and services of group health and ancillary products.
Be proficient in WBQuote
Create spreadsheets in both market segments for medical and ancillary.
Process New Hire Worksheets.
Be proficient in the Ancillary RFP Process
Backup for ISR proposal distribution including executive summaries
Beta testing quotes and provide feedback to IT as needed.

Enrollments

Assist Sales Team with scheduling enrollments, ordering, maintaining, and coordinating all enrollment materials. Contact brokers and clients to set up enrollments. Confirm plan choices, contributions, addresses and phone numbers and communicate this information to the Sales Team.
Update quote to reflect plan selections and contributions.
Run employee worksheets.

Office Administration

Assist with Office reports (training hours), Concur, check requests, POs, broker relations, and outside vendors (i.e POP & Cobra) as needed.
Schedule carrier, vendor, and internal meetings.
Assist with setting up and ordering supplies, preparing materials, kits, and quotes for the Region's seminars and broker events. Order and coordinate giveaways and food with RVP.
Order all supplies as needed by sales team

Underwriting

Maintain familiarity with current underwriting guidelines.
Answer pre-sale underwriting questions for brokers and sales team.
Scrub new case submissions for deal killers.
Verify case submission is complete via SF tickets
Review pending items for accuracy in a fast-paced environment.
Work with the underwriting team to meet 24 hour turn time by prioritizing the day’s workflow.
Provide excellent Customer Service to internal and external customers.
Provide team underwriting updates based on cases submitted.

Renewals

Support retention efforts including pulling renewals on behalf of ISRs/RSM’s

Salesforce

Update daily activities in the system.
Check client information and update as requested.
Submit tickets for service.

Client Experience

Submit CX tickets on behalf of sales team/brokers.
Research client/broker service requests.
Retrieve ID cards.
Lookup Providers and medications.
Verify group enrollment.
Misc. customer service issues.

Miscellaneous:

On-site or remote attendance and punctuality are essential functions of the job.
Performs other business tasks or functions as assigned.
New Hire Onboarding Assistance and training schedules

Knowledge, Skills & Abilities Required:

Must speak fluent English and communicate effectively.
Must have at least two plus (2+) years’ experience in an office administrative role, or 2+ years of sales support role or with group insurance plans preferred.
Must have strong people skills, strong phone skills and ability to prioritize.
Must be detail-oriented, able to work independently in a fast-paced environment with constantly changing parameters.
Must be proficient in Word and Excel.
Adhere to all PHI (Protected Health Information) and HIPAA (Health Insurance Portability and Accountability Act) guidelines.

Educational Requirements:

High school diploma or equivalent required.
College degree preferred and industry designations helpful, but not required.
CA Life & Health license required. If successful applicant does not have insurance license, he/she will be required to obtain one within three (3) months of date of hire.

Physical Requirements:

Must be able to sit for extended periods of time and occasional standing and walking. Must have adequate hearing for phone work. Vision requirements include close vision and the ability to adjust focus. Must be able to communicate effectively in English. Must be able to use a keyboard and other office equipment. Ability to lift up to 10 pounds occasionally.

Pay: $24.00 per hour

Education:

High school or equivalent (Required)

Experience:

Benefits administration: 2 years (Preferred)
Sales support: 3 years (Required)
Office: 2 years (Required)

Work Location: Remote

Quick Apply

Refine Your Search

customer support & client services jobs in riverside, ca

Sales Support Analyst

Client Relationship Consultant (Banker - multi levels) - Riverside, CA (30hrs)

Accounts Payable (AP) Specialist

Client Relationship Consultant 1 (Banker) - Moreno Valley, CA (35hrs)

Client Relationship Consultant 1 (Banker) - Waterman and Highland - San Bernardino, CA (35hrs)

Client Services Specialist

Patient Representative

HVAC Customer Service Representative Call Center - Inbound/Outbound Calls

Front Office Admin

Receptionist

GUEST SERVICES FOR MUSIC VENUE

BOX OFFICE SELLER

Receptionist

Scheduler

Part-Time Retail Sales Associate

Admin Assistant

Financial Services Independent Life Insurance Agent Trainee, 1099 , PT-FT, not W2, Riverside County

Customer Service Representative & Outbound Phone Sales

Customer Support Representative

Front Desk Receptionist

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