Top 5 Help desk entry level Jobs in Roanoke, Va

IT Support I
Freedom First Credit Union —Roanoke, VA
- $18 - $27 an hour
- On call
- Microsoft Word
- Microsoft Excel
- Office
Quick Apply
Information Systems Support Specialist I
City of Roanoke —Roanoke, VA
- $55,986.58 a year
- Full-time
- Computer Science
- Ability to lift 50 pounds
- Driver's License
- Continuing education credits
- Health savings account
2d
Desktop Support Technician I
Botetourt County Board of Supervisors —Daleville, VA
- $47,629 - $73,768 a year
- Full-time
- Office
- Microsoft Office
- Ability to lift 50 pounds
IT Service Desk Technician
NorthWinds Technology Solutions —Roanoke, VA
- On call
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Disability insurance
Information Systems Support Specialist I
City of Roanoke, Virginia —Roanoke, VA
- $55,986.58 a year
- Full-time
- Computer Science
- Ability to lift 50 pounds
- Ability to sit for extended periods
2d

Discover related jobs

Based on your search for help desk entry level jobs.

Desktop Support Technician I
Botetourt County Board of Supervisors —Daleville, VA
Possession of a valid Virginia driver’s license upon hire. Associates Degree in Information Systems or related technical field, preferred.
$47,629 - $73,768 a year

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Associate - (Entry Level)
American Pan Company —Urbana, OH
Associate degree or coursework in Information Technology or related field. The Entry-Level IT Support Specialist provides first-line technical support to end…
Quick Apply
IT Support Specialist I
Gifthealth Inc —Columbus, OH
Communicates clearly and professionally with technical and non-technical users, sets appropriate expectations, provides timely updates, and maintains a high…
$54,000 - $64,000 a year
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for help desk entry level in roanoke, va

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

help desk entry level jobs near roanoke, va

IT Support jobs in Roanoke, VA

Desktop Support Technician jobs in Panama City, FL

Desktop Support Technician jobs in Brockton, MA

Desktop Support Technician jobs in Melbourne, FL

Text Chat Support jobs in Philadelphia, PA

Desktop Support Technician jobs in Ashburn, VA

It Support jobs in Sacramento, CA

Information Systems Technician jobs in Geneva, NE

Mercury Systems jobs in Hudson, NH

Information Technology jobs in Mount Vernon, OH

Information Systems Technician jobs in Groton, CT

Information Systems Technician jobs in Springfield, IL

Information Technology jobs in South Bend, IN

Business Systems Analyst jobs in Seattle, WA

Information Systems Technician jobs in Memphis, TN

Information Systems Technician jobs in Fond Du Lac, WI

Information Technology jobs in Jacksonville, FL

Information Technology Intern jobs in Columbus, OH

Information Technology jobs in Columbus, IN

Information Systems Technician jobs in Indianapolis, IN

IT Support I

Freedom First Credit Union -
Roanoke, VA

Quick Apply

Job Details

$18 - $27 an hour

Qualifications

Desktop computer repair
Microsoft Word
Microsoft Excel
Hardware maintenance
Printer (troubleshooting support)
Desktop (troubleshooting support)
Office equipment installation
Technical customer support for office equipment
Hardware diagnostics
Peripheral hardware support

Full Job Description

Ready to jump‑start your IT career? Join us and help keep our systems running smoothly while building real‑world experience in hardware, software, troubleshooting, and support. If you’re eager to learn, ready to solve problems, and excited to support a team that counts on you—this is your moment. Apply now.

Role:

To provide IT Help Desk support services to staff and in-directly to members. Setup and maintain PCs, resolve basic Help Desk requests and provide telephone support.

Essential Functions & Responsibilities:

(30%) Complete daily processing of incoming/outgoing files and reports per documented procedures.
(15%) Installs, supports and configures computer hardware.
(15%) Diagnose and solve hardware/software faults.
(10%) Assists in development of internal documentation of procedures for development, troubleshooting and use of PC & data processing system applications
(20%) Log, resolve and appropriately escalate employee trouble tickets while analyzing calls and tickets to spot trends and underlying issues.
(10%) Performs other duties as assigned.

Performance Measurements:

Must comply with government and other regulations affecting the credit union industry including, but not limited to, OFAC and the Bank Secrecy Act.
Meets or exceeds performance expectations as described in Essential Functions and Responsibilities.
Please refer to Annual Performance Goal document for remaining Performance Measurements.

Knowledge and Skills:

Experience: One month to twelve months of similar or related experience.

Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialized training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal Skills: Work involves contact with persons beyond immediate associates regarding routine matters for the purpose of giving or obtaining information which may require some discussion. Outside contacts take the form of service to the public (members or vendors), requiring ordinary courtesy in providing assistance and information.

Other Skills:

Experience in PC usage and hardware/software support.
Must be able to install, troubleshoot, and support personal computers, monitors and printers.
Must be able to use Microsoft Word and Excel.
Windows Desktop, Windows Server, and Cloud Computing experience is a plus.

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle controls; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, or kneel. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work Environment: Work is performed indoors in an office environment with normal potential for exposure to safety and health hazards. May periodically travel to other, similar sites. The noise level in the work environment is usually moderate.

Work hours after 5pm and being on-call are a requirement of the position, this is done in a rotating fashion and the responsibilities of the on-call role are further described in the documented procedures.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Quick Apply

Refine Your Search

help desk entry level jobs in roanoke, va

IT Support I

Information Systems Support Specialist I

Desktop Support Technician I

IT Service Desk Technician

Information Systems Support Specialist I

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for help desk entry level in roanoke, va

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected