Top 175 & communication system technicians Jobs in Rochester, Mn

Customer Service Representative
Data-Smart Computers, Inc. —Rochester, MN
- $35,000 - $45,000 a year
- Full-time
- Writing skills
- Administrative experience
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
Hybrid Desktop Support Analyst
Helion Technologies Inc —Rochester, MN
- $20 - $26 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Travel
- Paid training
- Mileage reimbursement
Quick Apply
Installation Technician
Custom Alarm —Rochester, MN
- $30 - $55 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Health insurance
- Dental insurance
Diesel Mechanic (Claremont, MN)
Van Zuilen Family Farms —Claremont, MN
- $70,000 - $78,000 a year
- Full-time
- Mechanic experience
- Basic math
- English
- Health savings account
- Paid holidays
Quick Apply
Cable Installation Technician | Rochester, MN
Lantech Communications LLC —Rochester, MN
- $1,500 - $2,000 a week
- Contract
- Background check
- Pass drug screening
- English
- Paid training
- On-the-job training
Quick Apply
10d
Commercial HVAC/R Service Technician: 2-5 Year Experience Level
SCR —Rochester, MN
- $30 - $45 an hour
- Weekends as needed
- Construction site
- Mid-level
- Driver's License
- Profit sharing
- Paid holidays
Quick Apply
Garage Door Technician
Overhead Door Company of Olmsted County —Rochester, MN
- $45,000 - $50,000 a year
- Urgently hiring
- Carpentry
- Pass drug screening
- Residential
- Health insurance
- Dental insurance
Quick Apply
Field Service Technician - Duluth, MN
GLORY —Minnesota
- $20 - $27 an hour
- Weekends as needed
- Customer service
- Computer literacy
- Basic math
- Paid parental leave
- AD&D insurance
Quick Apply
Field Technician
MedScope Installation —Rochester, MN
- Part-time
- Hybrid work
- High school diploma or GED
- Driver's License
- Travel
Quick Apply
Licensed Electrician - Signing Bonus offered!
K&S Heating, Air Conditioning, Plumbing & Electrical —Rochester, MN
- $75,000 - $100,000 a year
- Full-time
- Clean driving record
- Schematics
- Mid-level
- Paid training
- Fuel card
Quick Apply
2nd Shift Maintenance Technician
Reichel Foods Inc. —Rochester, MN
- $20 - $38 an hour
- 8 hour shift
- Background check
- Microsoft Outlook
- 11+ years
- Health savings account
- Health insurance
Quick Apply
Quality Engineer III
Benchmark Electronics, Inc —Rochester, MN
- $90,000 - $114,000 a year
- Email
- Pass drug screening
- 8 years
- Travel
- Dental insurance
- 401(k)
Broadband Specialist I
Mediacom Communications Corporation —Chatfield, MN
- $15.25 - $16.75 an hour
- Overtime
- No experience needed
- High school diploma or GED
- Driver's License
- Paid training
- Wellness program
Installation & Service Technician
Mid-America Business Systems —Minnesota
- $24 - $45 an hour
- 8 hour shift
- Background check
- Clean driving record
- Schematics
- Health savings account
- Paid holidays
Quick Apply
Drop Bury Technician
USIC —Rochester, MN
- $24 - $29 an hour
- Overtime
- Clean driving record
- Ability to walk for extended periods
- Computer literacy
- Paid training
- Fuel card
Quick Apply
Maintenance Technician
Manpower —Wanamingo, MN
- $31.50 - $32.75 an hour
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
Limited Energy Technician
Egan Company —Rochester, MN
- $43.74 - $54.64 an hour
- Full-time
- Hybrid work
- Pass drug screening
- Mid-level
- Travel
- Profit sharing
- Paid parental leave
Quick Apply
Program Administrator
YAI - Seeing Beyond Disability —Byron, MN
- $85,000 - $90,000 a year
- Full-time
- Current TB test
- LVN
- Psychiatry
Building Maintenance Technician
Mayo Clinic —Rochester, MN
- $27.99 - $41.98 an hour
- Full-time
- Customer service
- Military
- Mid-level
- Health savings account
- Health insurance
Pharmacy Tech - Outpatient - Levels 1-5
Mayo Clinic —Rochester, MN
- $20.98 - $40.62 an hour
- Weekends as needed
- Outpatient experience
- High school diploma or GED
- Math
- Health savings account
- Health insurance

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& communication system technicians jobs near rochester, mn

Customer Service Representative

Data-Smart Computers, Inc.
Rochester, MN

Quick Apply

Job Details

Full-time
$35,000 - $45,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Interpersonal skills
Writing skills
Administrative experience
High school diploma or GED
Attention to detail
Problem-solving
Conflict management
Productivity software
Technical Proficiency

Full Job Description

Job Summary

We are seeking a reliable and customer-focused IT Customer Service Representative / Dispatcher to serve as the first point of contact for our clients. This role is responsible for answering incoming calls, creating and managing service tickets, coordinating technician schedules, and providing administrative support to ensure efficient service delivery. The ideal candidate is organized, detail-oriented, and enjoys helping customers while working in a fast-paced technology environment.

Key Responsibilties

Customer Service & Dispatching

Answer incoming phone calls, emails, and service requests from clients.
Create, update, and prioritize service tickets in the company's ticketing system.
Gather and document detailed information regarding technical issues and service requests.
Dispatch and coordinate technicians based on priority, availability, and customer needs.
Monitor ticket status and ensure timely follow-up with customers and technical staff.
Provide exceptional customer service and maintain professional communication at all times.

Administrative & Back Office Support

Perform light administrative and back-office duties as assigned.
Maintain accurate customer records and service documentation.
Assist with filing, data entry, and updating internal systems.
Prepare reports and support operational workflows as needed.

Procurement & Quoting

Assist with ordering and tracking technology equipment, software, and supplies.
Coordinate with vendors regarding pricing, availability, and order status.
Generate customer quotes and proposals for products and services.
Ensure quote accuracy and maintain procurement records.

Job Qualifications

High school diploma or equivalent required; associates degree preferred.

Proven customer service experience, preferably in a call center or retail

environment.

Strong communication skills, both verbal and written.
Excellent problem-solving and conflict-resolution abilities.
Problem-solving abilities with a keen attention to detail.
Team player with the ability to collaborate effectively with colleagues.
Previous customer service, dispatching, administrative, or help desk experience preferred.
Strong verbal and written communication skills.
Excellent organizational and multitasking abilities.
Proficiency with Microsoft Office and common business software.
Ability to learn ticketing, CRM, and dispatching systems quickly.
Strong attention to detail and problem-solving skills.
Experience in an IT, MSP (Managed Service Provider), or technology environment is a plus.

Skills:

Exceptional customer service skills with a strong focus on customer satisfaction.
Ability to multi-task and handle high-pressure situations.
Attention to detail and accuracy.
Excellent communication and interpersonal abilities.
Strong problem-solving skills and the ability to resolve customer issues.
Proficiency in using relevant computer systems and software

Pay: $35,000.00 - $45,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

& communication system technicians jobs in rochester, mn

Customer Service Representative

Hybrid Desktop Support Analyst

Installation Technician

Diesel Mechanic (Claremont, MN)

Cable Installation Technician | Rochester, MN

Commercial HVAC/R Service Technician: 2-5 Year Experience Level

Garage Door Technician

Field Service Technician - Duluth, MN

Field Technician

Licensed Electrician - Signing Bonus offered!

2nd Shift Maintenance Technician

Quality Engineer III

Broadband Specialist I

Installation & Service Technician

Drop Bury Technician

Maintenance Technician

Limited Energy Technician

Program Administrator

Building Maintenance Technician

Pharmacy Tech - Outpatient - Levels 1-5

I want to receive the latest job alert for & communication system technicians in rochester, mn

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