Top 10 Hotel front office Jobs in Rochester, Ny

Front Office Manager
Hyatt Regency Rochester —Rochester, NY
- $62,353 - $65,000 a year
- Weekends as needed
- Sanitation
- Mid-level
- Hotel
Quick Apply
18h
Front Desk Night Audit Agent
Marriott Rochester Airport —Rochester, NY
- $17 - $19 an hour
- Office
- Hotel
- High school diploma or GED
- Flexible schedule
Quick Apply
Guest Service Agent
Fairfield inn Airport —Rochester, NY
- $17 - $18 an hour
- Part-time
- Hotel
- Communication skills
- Entry level
- Free parking
- Paid holidays
4d
HOTEL FRONT DESK SUPERVISOR
INDUS HOTELS INC —Rochester, NY
- $18.50 - $20.50 an hour
- Full-time
- 18 years or older
- Mid-level
- Hotel
Quick Apply
1d
Hotel Operations Manager - Front Office
AC Element Hotel by Marriott Rochester, NY at City Gate —Rochester, NY
- From $63,000 a year
- Hotel
- Senior level
- Leadership
- Health insurance
- Dental insurance
Quick Apply
5d
Front Office Supervisor
Residence Inn by Marriott Rochester —Rochester, NY
- $19 - $20 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
5d
Hotel Front Desk Supervisor
Indus Hospitality Group, Inc —Rochester, NY
- $18.50 - $20.50 an hour
- 18 years or older
- Mid-level
- Hotel
Quick Apply
Hotel Guest Services Manager
Indus Hospitality Group, Inc —Rochester, NY
- $19 - $23 an hour
- Mid-level
- Hotel
- Ability to lift 50 pounds
Quick Apply

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Front Office Manager
Hyatt Regency Rochester —Rochester, NY
In this pivotal role, you will oversee daily front desk activities, ensure exceptional customer service, and manage a dynamic team to create a welcoming…
$62,353 - $65,000 a year
Quick Apply
18h
Hotel Operations Manager - Front Office
AC Element Hotel by Marriott Rochester, NY at City Gate —Rochester, NY
This position plays an important role in leading and developing associates, monitoring guest satisfaction, and supporting the overall success of the hotel.
From $63,000 a year
Quick Apply
5d

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Front Desk Clerk
Hilton Garden Inn Columbus Airport —Columbus, OH
Job Summary: Service guests of hotel by greeting, performing guest transactions, answering the telephone, operating necessary front office equipment, etc. to…
$15 - $16 an hour
2d
Front Desk Agent
The Westin Great Southern Columbus —Columbus, OH
You will greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation…
Quick Apply
7d

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hotel front office jobs near rochester, ny

Front Office Manager

Hyatt Regency Rochester -
Rochester, NY

Quick Apply

Job Details

Full-time
$62,353 - $65,000 a year
18 hours ago

Qualifications

Staff supervision
Teamwork
Night audit
Managing hospitality teams
Hiring
Attention to detail
Organizational skills
Property management systems (PMS)
Leading team collaboration initiatives
Computer skills
Office management
Team motivation (leadership skill)

Full Job Description

We are seeking an energetic and highly organized Front Office Manager to lead our front desk operations and elevate the guest experience. In this pivotal role, you will oversee daily front desk activities, ensure exceptional customer service, and manage a dynamic team to create a welcoming environment for all guests and visitors. Your leadership will drive operational excellence, guest satisfaction, and revenue growth, making a lasting impression on our guests from check-in to check-out.

QUALIFICATIONS & SKILLS

Full-time management position requiring schedule flexibility, ability to work weekends and holidays, and a varied mix of day and evenings.
Proven supervising experience in a hospitality or hotel management setting with a focus on front office operations.
Demonstrated leadership qualities with the ability to motivate teams, foster collaboration, and uphold high standards. A motivational leader and effective communicator with high energy and an entrepreneurial spirit.
Detail oriented with strong organizational skills and the ability to deliver results.
Proficient in general computer knowledge, including working knowledge of hotel property management systems.

ESSENTIAL JOB FUNCTIONS

Supervise all aspects of the front desk, night audit, and transportation departments, including scheduling, training, and performance management, ensuring high standards of guest service.
Coordinate with housekeeping, maintenance, and other departments to ensure smooth and efficient daily operations.
Recruit, hire, and train new staff. Manage team members to create a strong service and result-oriented culture.
Ensure accurate guest bills, deposits and payments in compliance with policies and procedures.
Ensure proper administration of frequent traveler benefits.
Regularly review service scores to identify areas of improvement and react accordingly.
Ensure compliance with cash handling procedures and credit card transactions.
Perform administrative responsibilities including scheduling, ordering, and weekly payroll.
Ensure compliance with company and brand standards and policies, as well as compliance with sanitation, safety, security and emergency procedures.
Any other duties / tasks as requested.

MC Management is an Equal Opportunity Employer: EOE Minorities / Females / Protected Veterans / Disabled. See additional legal notices and federal and state posters regarding employee rights at mcmanagementrochester.com. Requests for disability-related accommodation should be directed to the location you are applying to or the Human Resources Office at 585-546-1234.

Pay: $62,353.00 - $65,000.00 per year

Application Question(s):

Have you previously worked for MC Management of Rochester?
Are you available to work weekends and holidays?
Please tell us about your interest in this position?

Shift availability:

Day Shift (Required)
Night Shift (Required)
Overnight Shift (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

hotel front office jobs in rochester, ny

Front Office Manager

Front Desk Night Audit Agent

Guest Service Agent

HOTEL FRONT DESK SUPERVISOR

Hotel Operations Manager - Front Office

Front Office Supervisor

Hotel Front Desk Supervisor

Hotel Guest Services Manager

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