Top 11 Help desk technician Jobs in Rockford Il

Technology Service Technician - Information Technology
170 815 Entertainment, LLC —Rockford, IL
- $19 - $24 an hour
- Weekends as needed
- Background check
- Microsoft Outlook
- Writing skills
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Senior Help Desk Specialist
Foresight Bank —Winnebago, IL
- $52,839 - $79,259 a year
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
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Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Machesney Park, IL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Rockford, IL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Loves Park, IL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Field Support Technician (L2) - Rockford, IL
Quadratic IT, LLC —Rockford, IL
- Full-time
- Mid-level
- Windows
- Microsoft Office
Quick Apply
General Maintenance Technician
Extended Stay America —Rockford, IL
- $23 an hour
- Full-time
- Basic math
- English
- Mid-level
Quick Apply
Systems Administrator (L3) - Rockford, IL
Quadratic IT, LLC —Rockford, IL
- Full-time
- Azure
- System design
- Mid-level
Quick Apply

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Technology Service Technician - Information Technology
170 815 Entertainment, LLC —Rockford, IL
Minimum of five years’ work experience in a technical analytical position, responsible for managing server environments. Must be twenty-one (21) years of age.
$19 - $24 an hour
Quick Apply
Help Desk Technician
Flora Arbor LLC —Elgin, IL
Assist with implementation of new applications, security tools, or infrastructure upgrades. Provide help desk support for employees (hardware, software,…
$22 - $25 an hour
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10d

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
3d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
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help desk technician jobs near rockford il

Technology Service Technician - Information Technology

170 815 Entertainment, LLC
Rockford, IL

Quick Apply

Job Details

Full-time
$19 - $24 an hour

Qualifications

Computer operation
Confidential information handling
Employee relationship building
Windows
Computer management
Desktop applications
Windows Server administration
Desktop administration
IT department experience

Full Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

POSITION SUMMARY:

The IT Service Tech I role is to support and maintain in-house computer systems, desktops, and peripherals. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment while ensuring optimal workstation performance. The person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

Responsible for level 1 help desk support at Hard Rock Rockford.
This may include, but not be limited to, systems such as Micros Point of Sale, ACSC (CMS/SMS), Microsoft Networks, AS/400, telecommunications, and related software and hardware, personal computers, and printers, which play a key role in the operating environment of the casino.
Available to work in a 24-hour, 7 day a week environment.
Interface with company team members regarding computer program requests or problems.
Ensure the computer/equipment areas are maintained in a clean and orderly fashion.
Assist the Director of IT with identifying systems and programming requirements, setting priorities, and scheduling for systems maintenance, systems development, and programming projects, and ensure their efficiency, cost-effective, and timely completion.
Stay abreast of the state of the art in computer technology and systems.
Promote positive end user relations, high employee morale, and perform tasks or other duties at the direction of department Management as assigned.
All other duties as assigned.

NON-ESSENTIAL JOB FUNCTIONS

Attend seminars when needed.

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

Minimum of five years’ work experience in a technical analytical position, responsible for managing server environments. Project Management skills are a definite asset.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
Must successfully pass background check.
Must be twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts with the understanding days off will fluctuate.
Proof of authorization/eligibility to work in the United States.
Proficient in MS Office Computer applications.
Ability to sustain a high level of confidentiality and professionalism.
Must be able to address stressful situation with guests with dignity and the utmost tact and politeness.
Prior experience opening new properties/outlets strongly preferred.

KNOWLEDGE OF:

Excellent technical knowledge of network and PC hardware, including Microsoft Windows Server, AS400 Client Access; Microsoft Office, Windows Desktop Operating Systems, MS Outlook & PC hardware configuration skills.
Working technical knowledge of current network protocols, operating systems, and standards.
Minimum of one (1) year of Information Systems experience or college level course work.
A+ Certification is highly desirable.

ABILITY TO:

Strong understanding of the organization’s goals and objectives.
Ability to present ideas in business-friendly and user-friendly language.
Highly self-motivated and directed, with keen attention to detail.
Proven analytical and problem-solving abilities.
Ability to effectively prioritize tasks in a high-pressure environment.
Strong customer service orientation.
Experience working in a team-oriented, collaborative environment.
Communicate clearly and concisely, both orally and in writing.
Establish and maintain effective working relationships with those contacted during work.
Be flexible to work varying shifts and time schedules as needed.

The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The Team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the Department Head. The Team Member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.

Pay Range:

$19 - $24/

Quick Apply

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help desk technician jobs in rockford il

Technology Service Technician - Information Technology

Senior Help Desk Specialist

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

Field Support Technician (L2) - Rockford, IL

General Maintenance Technician

Systems Administrator (L3) - Rockford, IL

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