Top 779 Field service Jobs in Rocky Mount Nc

Customer Service Professional
W. R. Long Inc. —Tarboro, NC
- $60,000 - $65,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Mid-level
- Paid training
- Health insurance
Quick Apply
3d
Service Manager
Simmons & Harris, Inc. —Rocky Mount, NC
- From $80,000 a year
- Full-time
- 5 years
- Driver's License
- HVAC
- Health insurance
- 401(k)
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3d
Product Manager - Keys
Dormakaba Group —Rocky Mount, NC
- Weekends as needed
- Hybrid work
- Marketing
- Mid-level
- Office
- Disability insurance
- Health insurance
14d
APPLICATIONS ANALYST
City of Rocky Mount —Rocky Mount, NC
- $65,997.72 - $109,143.73 a year
- Full-time
- Customer service
- Basic math
- Mid-level
Computer Science Teacher
Rocky Mount Preparatory School —Rocky Mount, NC
- $36,000 - $50,000 a year
- Full-time
- School experience
- Classroom
- Computer Science
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Vascular Access RN (PICC Nurse) - Rocky Mount, NC
Vascular Wellness —Rocky Mount, NC
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- US work authorization
- Teaching
- Mileage reimbursement
- COVID-19 protective measures
Quick Apply
Real Estate Agent
Greenhem Inc. —North Carolina
- Remote
- Background check
- Customer service
- Administrative experience
- Professional development assistance
Quick Apply
Qualified Professional (QP)
A Caring Heart Case Management Inc —Wilson, NC
- $38,000 - $48,000 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
9d
Qualified Professional (QP) – Respite House & Residential Services
A Caring Heart Case Management Inc —Wilson, NC
- $38,000 - $49,000 a year
- Full-time
- Background check
- Experience working with individuals with developmental disabilities
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
11d
Global Manager of Quality - Disposable & Single-Use Technologies
ABEC Inc —Wilson, NC
- Full-time
- 5 years
- Engineering
- Mentoring
- Paid holidays
- Health insurance
10d
On-Call RN, Full-time (Friday-Sunday)
TRANSITIONS LIFECARE —Wilson, NC
- Weekends as needed
- CPR Certification
- Nursing
- RN License
- Travel reimbursement
- Continuing education credits
Quick Apply
Border Patrol Agent - Entry Level
Customs and Border Protection —North Carolina
- $51,632 - $92,912 a year
- Urgently hiring
- Bachelor's degree
- Military encouraged
- 1 year
- Dental insurance
- 401(k)
Licensed Mental Health Professional
Pride in North Carolina, LLC —Rocky Mount, NC
- $54,000 - $62,000 a year
- Full-time
- LMFT
- Spanish
- Licensed Clinical Social Worker
- Health savings account
- Loan repayment program
Quick Apply
Mental Health Professional (MHP)
Community Autism Services —Tarboro, NC
- From $49,000 a year
- School experience
- LMFT
- Licensed Clinical Social Worker
Quick Apply
Clinic Board Certified Behavior Analyst (BCBA)
Brighter Strides ABA —Wilson, NC
- $90,000 - $110,000 a year
- Part-time
- Experience working with individuals with developmental disabilities
- Mid-level
- Master's degree
- Relocation assistance
- Health insurance
Quick Apply
2d
Part-Time Direct Support Professional (DSP) – Children’s Day Program
A Caring Heart Case Management Inc —Rocky Mount, NC
- From $15 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Clean driving record
- High school diploma or GED
- Paid training
- Dental insurance
Quick Apply
In-house Service Manager
LS TRACTOR USA LLC —Battleboro, NC
- 8 hour shift
- Classroom
- Microsoft Excel
- 5 years
- Paid holidays
- Disability insurance
Quick Apply
Experienced Automotive Sales
Hubert Vester Auto Group —Wilson, NC
- Full-time
- Dealership
- Mid-level
- Communication skills
Quick Apply
Outside Sales Representative
Viacore Solutions LLC —Rocky Mount, NC
- 8 hour shift
- Microsoft Outlook
- Mid-level
- Driver's License
- Mileage reimbursement
- Paid holidays
Quick Apply
2d
Qualified Professional, Community Support Team
Pride in North Carolina, LLC —Rocky Mount, NC
- $21 - $23 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Children
- Health savings account
- Health insurance
Quick Apply

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Customer Service Professional

W. R. Long Inc.
Tarboro, NC

Quick Apply

Job Details

Full-time
$60,000 - $65,000 a year
3 days ago

Benefits

Paid training
Health insurance
Dental insurance
401(k)
Paid time off
On-the-job training
Work from home
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Customer communication
Microsoft Outlook
Writing skills
Shipping & receiving
Agriculture
Telemarketing
Hydraulics

Full Job Description

Who We Are:

W. R. Long, Inc. is a family run manufacturing business that supplies tractor accessories to dealers across all 50 states. We believe that the culture of our organization is built on our shared core values and being a good fit means you share these as well. “Do the right thing,” “Take Initiative,” “Take pride in your work,” “Think like an owner,” “Strengthen the reputation of W. R. Long, Inc.,” “Have fun.” Our Mission: We manufacture the best made in USA tractor accessories while honoring God.” We strive to make decisions based on what is right for our customers, our dealers, our employees and the company instead of cutting corners or serving self-interests. We take action without needing to be asked when we recognize a need and execute business in such a manner we can be proud of. We treat our work and decisions like an owner would in order to grow profitability and build our reputation in our industry and community. Best of all we have fun doing it.

Job Summary:

W. R. Long is seeking a full-time Customer Service Lead who will serve as a key customer contact and consultant, with responsibility for recommending products based on the needs of the end user, provide instruction to assist the customer with installing our products on tractors, and troubleshoot problems that may arise in the field. In addition, the customer service lead will work on making the customer experience better in whichever way they deem necessary. Knowledge of products and their mechanical workings is important for quick and accurate follow-up and service. The right candidate is mechanically minded, curious about how equipment works, and able to quickly learn tractor, loader, hydraulic, and attachment compatibility details. This person will regularly speak with dealers and end-users who may describe tractor models, loader models, symptoms, part numbers, measurements, and installation issues quickly or imperfectly. Success in this role requires careful listening, strong note-taking, the ability to ask clarifying questions, and the judgment to recognize which details affect the correct product recommendation or order. This position will work closely with the leadership team and interacts daily with dealers as well as end-users of the product. It’s a great job for an ambitious professional who has an interest in our industry and can build relationships and provide outstanding customer service.

Primary Responsibilities:

● Answer phones when customers and dealers call with a positive and upbeat attitude.

● Clearly communicate with customers and dealers regarding product pricing/availability.

● Become fully proficient in the W. R. Long product line, in order to thoroughly answer customers’ questions.

● Respond to quote requests and enter orders accurately and on time.

● Build relationships with customers and dealers.

● Provide technical assistance regarding installation and troubleshooting dealers’ and customers’ tractors.

● Effectively communicate with the leadership team any product gaps seen in customer conversations to improve best practices and meet industry demands.

● Cold call prospective dealers to introduce W. R. Long.

● Setup new dealer accounts, track all new dealer activity, follow up with new dealers to ensure customer satisfaction and retainment, call dealers who are no longer buying from us.

● Define a customer service satisfaction/retention metric and track our overall progress.

● Learn customer service techniques and implement best practices to deploy throughout the company.

● Bring innovation to the ways in which W. R. Long engages with the customer.

● Develop a sales process to support organizational goals.

● Implement upsell and cross-sell strategies to drive sales growth with our customer base.

● Learn and retain common tractor brands, tractor models, loader models, attachment types, and recurring fitment details encountered in daily customer conversations.

● Review orders for accuracy and recognize details that may indicate a mismatch, missing component, or customer misunderstanding.

● Translate customer descriptions of mechanical problems into useful troubleshooting notes for production, engineering, or leadership.

Other Responsibilities:

● Assist other colleagues with shipping/receiving/purchasing/transportation/logistics.

● Employ a small business mindset to do whatever needs to be done to satisfy the customer.

● Have an attitude that no job is beneath you.

● Other duties as assigned.

Skills:

⚫ Strong written, verbal and presentational skills

⚫ Highly self-motivated and a self-starter

⚫ Work with minimal supervision

⚫ Commitment to quality work

⚫ Proficient in Word, Excel, Outlook and other software applications

⚫ Ability to multi-task and complete tasks in a time sensitive and fast-paced environment

⚫ Strong retention of product applications, model numbers, fitment rules, and recurring order requirements.

⚫ Able to learn technical products through observation, documentation, repetition, and direct communication with experienced team members.

⚫ Naturally curious; willing to walk into the shop, look at a product, ask questions, and learn how it works.

Requirements:

⚫ 3-5 years implement and attachment sales or customer service experience preferred

⚫ Experience with agricultural and construction equipment or hydraulic systems

⚫ Engineering, sales, or business degree a plus

Pay: $60,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
On-the-job training
Paid time off
Vision insurance
Work from home

Experience:

Agriculture: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

field service jobs in rocky mount nc

Customer Service Professional

Service Manager

Product Manager - Keys

APPLICATIONS ANALYST

Computer Science Teacher

Vascular Access RN (PICC Nurse) - Rocky Mount, NC

Real Estate Agent

Qualified Professional (QP)

Qualified Professional (QP) – Respite House & Residential Services

Global Manager of Quality - Disposable & Single-Use Technologies

On-Call RN, Full-time (Friday-Sunday)

Border Patrol Agent - Entry Level

Licensed Mental Health Professional

Mental Health Professional (MHP)

Clinic Board Certified Behavior Analyst (BCBA)

Part-Time Direct Support Professional (DSP) – Children’s Day Program

In-house Service Manager

Experienced Automotive Sales

Outside Sales Representative

Qualified Professional, Community Support Team

I want to receive the latest job alert for field service in rocky mount nc

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