GENERAL DESCRIPTION OF POSITION
The primary purpose of this position is to respond to emergency and non-emergency ambulance calls,
Provide emergency medical services to the community and non-emergency transport for inter-facility transfers.
In addition to responding to calls, the position is also required to comply with the current treatment protocols, complete all documentation related to patient care and maintain required licensures and certifications.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Patient care and documentation. This duty is performed daily, about 80% of the time.
2. Vehicle operation. This duty is performed daily, about 80% of the time.
3. Equipment operation. This duty is performed daily, about 80% of the time.
4. Station maintenance. This duty is performed daily, about 15% of the time.
5. Public relations. This duty is performed daily, about 80% of the time.
6. Inter-agency relations. This duty is performed daily, about 20% of the time.
7. Perform any other related duties as required or assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty mentioned
satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability
required.
EDUCATION AND EXPERIENCE
Knowledge of a specialized field (however acquired), such as basic accounting, computer, etc.
Equivalent of four years in high school, plus night, trade extension, or correspondence school specialized
training, equal to two years of college, plus 7 to 11 months related experience and/or training, and 1 to 6
months related management experience, or equivalent combination of education and experience.
RESPONSIBILITY FOR FUNDS, PROPERTY and EQUIPMENT
Funds, Property & Equipment Responsibility: $ 50,000
SUPERVISORY RESPONSIBILITIES
Supervises 1 non-supervisory employee(s). Departments supervised by this position include none.
Carries out supervisory responsibilities in accordance with the organization’s policies and applicable
laws. Responsibilities include interviewing, hiring and training employees; planning, assigning and
directing work; appraising performance, rewarding and disciplining employees; addressing complaints
and resolving problems.
COMMUNICATION SKILLS
Ability to write speeches and articles for publication that conform to prescribed style and format; Ability
to effectively present information to top management, public groups, and/or boards of directors.
MATHEMATICAL SKILLS
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions,
percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and
proportions to practical situations.
CRITICAL THINKING SKILLS
Ability to solve practical problems and deal with a variety of known variables in situations where only
limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or
diagram formats.
SUPERVISION RECEIVED
Under direction where a definite objective is set up and the employee plans and arranges own work,
referring only unusual cases to supervisor.
PLANNING
Considerable responsibility with regard to general assignments in planning time, method, manner, and/or
sequence of performance of own work, in addition, the work operations of a group of employees, all
performing basically the same type of work.
DECISION MAKING
Performs work operations which permit frequent opportunity for decision-making of minor importance
and also frequent opportunity for decision-making of major importance, either of which would affect the
work operations of small organizational component and the organization's clientele.
MENTAL DEMAND
Highly intense mental demand. Continual involvement with strategic and operational management
functions which relate to both the short-term and long-term time periods.
ANALYTICAL ABILITY / PROBLEM SOLVING
Moderately directed. Activities covered by wide-ranging policies and courses of action, and generally
directed as to execution and review. High order of analytical, interpretative, and/or constructive thinking
in varied situations.
USE OF MACHINES, EQUIPMENT AND/OR COMPUTERS
Computer senior software programming, debug problem detection, database analyst II, network
development, and senior project manager.
ACCURACY
Probable errors of internal and external scope would have a moderate effect on the operational efficiency
of the organizational component concerned. Errors might possibly go undetected for a considerable
period of time, thereby creating an inaccurate picture of an existing situation. Could cause further errors,
losses, or embarrassment to the organization. The possibility for error is always present due to
requirements of the job.
PUBLIC CONTACT
Extensive contacts with various diversified sectors of the public environment; wherein, the contacts are
of extreme importance and failure to exercise proper judgment can lead to substantial losses to the
organization.
EMPLOYEE CONTACT
Continuous contacts frequently involving difficult negotiations which require a well-developed sense of
strategy and timing. Involves contacts with senior level internal officials.
REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS
Arkansas Paramedic certification, ACLS, PALS.
PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS
NREMTP, PALS, ACLS, AMLS,PHTLS, CCP.
SOFTWARE SKILLS REQUIRED
Advanced: Other, Word Processing/Typing
Intermediate: Presentation/PowerPoint
Basic: 10-Key, Accounting, Alphanumeric Data Entry, Contact Management, Database, Human
Resources Systems, Payroll Systems, Programming Languages, Spreadsheet
ADDITIONAL INFORMATION
Must be physically able to walk hills and stairs, climb ladders, and lift on average 200 pounds. Must be
able to work in loud confusing and very emotionally stressful environments for over 45 minutes. Must
have good people skills and be self-motivated. Must be able to stand human pain and suffering of others
and be empathetic and sympathetic. Must have critical thinking skills and intermediate math and
English skills.
PHYSICAL ACTIVITIES
The following physical activities described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions and expectations.
While performing the functions of this job, the employee is continuously required to sit, use hands to
finger, handle, or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear; and
regularly required to stand, walk, climb or balance; frequently required to taste or smell. The employee
must frequently lift and/or move up to 10 pounds; regularly lift and/or move up to 25 pounds;
continuously lift and/or move more than 100 pounds. Specific vision abilities required by this job
include ability to adjust focus.
ENVIRONMENTAL CONDITIONS
The following work environment characteristics described here are representative of those an employee
encounters while performing essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.
While performing the functions of this job, the employee is continuously exposed to outdoor weather
conditions; frequently exposed to work near moving mechanical parts, wet or humid conditions, risk of
electrical shock; and occasionally exposed to work in high, precarious places, fumes or airborne
particles, toxic or caustic chemicals, extreme cold, extreme heat, risk of radiation, vibration. The noise
level in the work environment is usually very loud.
