Top 1251 Field operations supervisor Jobs in Rolling Meadows, Il

Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
Quick Apply
Operations Supervisor
THE JOSSELYN CENTER NFP —Grayslake, IL
- $70,000 - $85,000 a year
- Full-time
- Management
- Clinic experience
- Mid-level
Quick Apply
8d
Coordinator, Safe Ride Programs
Chicago Transit Authority —Chicago, IL
- $85,000 - $92,000 a year
- Full-time
- Customer service
- Mid-level
- Office
7d
Director of Field Operations
Communication Specialties Inc. —Bloomingdale, IL
- $68,076.49 - $120,000.00 a year
- Full-time
- 5 years
- Driver's License
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Victim Services Supervisor
Cook County State's Attorney's Office —Skokie, IL
- $87,641 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Mid-level
2d
Control Systems Project Engineer I
Thermo Systems LLC —Illinois
- $93,000 - $126,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Travel
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Sales Coordinator (Central Territory)
Hitachi Industrial Equipment & Solutions America, LLC. —Elk Grove Village, IL
- Full-time
- Background check
- Microsoft Excel
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Assistant Director of Early Childhood (Jacob Duman at Lake County JCC)
JCC Chicago —Lake Zurich, IL
- $60,000 - $66,000 a year
- Weekends as needed
- Microsoft Word
- School experience
- Classroom
- Paid holidays
- Disability insurance
Quick Apply
8d
Press Brake Set-Up III - 1st shift ***$1000 SIGN ON BONUS***
Cadrex Bloomingdale —Bloomingdale, IL
- $32 - $38 an hour
- Monday to Friday
- 5 years
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Supervisor-Assembly
S & C Electric Company —Chicago, IL
- $79,827.00 - $105,767.86 a year
- Overtime
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Paid parental leave
- Health savings account
Residential HVAC Maintenance Technician
Chris Mechanical Services, Inc. —West Chicago, IL
- $22 - $30 an hour
- Full-time
- Sales
- Customer service
- Mid-level
- Profit sharing
- Paid holidays
Quick Apply
11d
Industrial Fire Sprinkler Fitter
D7 PNEUMATICS LLC —Chicago, IL
- $25 - $37 an hour
- Clean driving record
- Mid-level
- 3 years
Quick Apply
Director of Nursing
Golfview Developmental Center —Des Plaines, IL
- $85,000 - $90,000 a year
- 8 hour shift
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Field Controls Technician
Thermo Systems LLC —Illinois
- Full-time
- Travel
- US work authorization
- Entry level
- Travel reimbursement
- Tuition reimbursement
Quick Apply
Athletic Trainer-Part Time
Biokinetix —Elk Grove Village, IL
- From $35 an hour
- Part-time
- Spanish
- Physical & Rehabilitation Medicine
- 11+ years
- 401(k)
Quick Apply
Director of Clinical Services
Nursepower Services Corporation —Des Plaines, IL
- $110,000 - $125,000 a year
- Part-time
- Hybrid work
- Background check
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
10d
Residential Program Supervisor (QIDP) – Youth with Intellectual & Developmental Disabilities
MooseHeart Child City & School —Mooseheart, IL
- $58,000 - $60,000 a year
- Full-time
- Background check
- Residential
- Children
- Health insurance
- Dental insurance
Quick Apply
Conference Services Supervisor
Q Center —Saint Charles, IL
- $22 an hour
- Weekends as needed
- Sanitation
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Radiation Therapist: NO Nights NO Weekends NO Call!
UROPARTNERS LLC —Niles, IL
- $38.56 - $60.00 an hour
- Full-time
- Customer service
- BLS Certification
- HIPAA
- Profit sharing
- Health savings account
Quick Apply
Construction Superintendent
Scott Byron & Co., Inc. —Lake Bluff, IL
- $65,000 - $75,000 a year
- Full-time
- Clean driving record
- Construction site
- 5 years
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for field operations supervisor in rolling meadows, il

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

field operations supervisor jobs near rolling meadows, il

Customer Service Lead

Advanced Purification Engineering Corporation
Rosemont, IL

Quick Apply

Job Details

Full-time
$110,000 - $130,000 a year

Benefits

Dental insurance
Paid time off
Vision insurance

Qualifications

Incident Escalation

Full Job Description

Description: The Customer Service Lead is responsible for supporting the day-to-day execution of customer service operations across phone, email, chat, marketplace, social, and digital channels. This role helps ensure a consistent, high-quality customer experience while driving operational excellence, team performance, issue resolution, and continuous improvement. The Lead serves as a hands-on partner to the service team, helping identify customer trends, address escalations, improve workflows, and deliver service outcomes that strengthen customer loyalty and trust.

Responsibilities:

Customer Experience & Service Execution

Support execution of customer service standards across all customer touchpoints.
Monitor customer feedback, complaints, and service trends and escalate recurring issues.
Help identify opportunities to reduce customer friction and improve satisfaction and retention.
Promote a customer-first mindset across daily operations.

Operations & Performance

Monitor service queues, response times, resolution times, backlog, and escalations.
Support quality assurance efforts and service-level performance.
Analyze service metrics and trends to identify opportunities for improved performance.
Assist in resolving complex customer issues and escalations.

Team Coaching & Development

Provide day-to-day guidance, coaching, and support to customer service representatives.

Assist with onboarding, training, and knowledge-sharing activities.

Reinforce performance expectations, accountability, and service excellence.
Foster a positive, collaborative, and customer-focused team culture.

Process Improvement & Systems Support

Identify workflow inefficiencies and recommend process improvements.
Support adoption and optimization of customer service platforms, CRM tools, and knowledge management systems.
Partner with leadership to improve reporting, documentation, and operational visibility.
Help drive initiatives that improve productivity, consistency, and customer outcomes

Cross-Functional Partnership

Collaborate with Operations, Supply Chain, Marketing, Sales, Product, and IT teams to resolve customer-impacting issues.
Share customer insights and service trends to support business improvement efforts.
Support implementation of initiatives that enhance the overall customer experience.

Qualifications:

4–6+ years of customer service, customer experience, ecommerce, or contact center experience.
Previous experience serving as a team lead, senior representative, supervisor, or informal people leader preferred.
Strong experience with CRM and customer service platforms.
Demonstrated ability to manage escalations, prioritize competing demands, and drive issue resolution.
Strong communication, coaching, problem-solving, and organizational skills.
Bachelor's degree preferred or equivalent work experience.

About Us

The PurePlay business is a growing portfolio of purpose-driven water filtration brands and part of Culligan International, a private-equity held company based in Rosemont, Illinois.

Our PurePlay brands serve a shared mission: to make clean, great-tasting, and contaminant-free water accessible in every household.

APEC Water is our flagship brand, widely trusted by professionals and discerning consumers alike for its uncompromising performance, rigorous engineering, and industry-leading reverse osmosis systems.
Express Water brings bold design and modern simplicity to everyday households, delivering powerful water filtration in sleek, user-friendly formats—designed for DIY installers and first-time buyers alike.
CuZn extends our professional-grade portfolio with performance-focused specialty filters, while
Pure Blue delivers reliable, accessible solutions tailored for value-seeking families looking for high-quality hydration with minimal complexity.

Across the portfolio, we combine technical credibility with consumer-first thinking—creating products that are engineered to perform, built to last, and positioned to win in every channel.

Target Salary Range: $110,000 - $130,000 per year plus bonus. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs. Full-time positions are eligible for competitive benefits, including paid time off, health, dental, vision, life, disability benefits and 401(k).

Experience

Required

4 - 6 years: customer service, customer experience, ecommerce, or contact center experience

Education

Preferred

Bachelor of Science or better in Business or related field

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

field operations supervisor jobs in rolling meadows, il

Customer Service Lead

Operations Supervisor

Coordinator, Safe Ride Programs

Director of Field Operations

Victim Services Supervisor

Control Systems Project Engineer I

Sales Coordinator (Central Territory)

Assistant Director of Early Childhood (Jacob Duman at Lake County JCC)

Press Brake Set-Up III - 1st shift $1000 SIGN ON BONUS

Supervisor-Assembly

Residential HVAC Maintenance Technician

Industrial Fire Sprinkler Fitter

Director of Nursing

Field Controls Technician

Athletic Trainer-Part Time

Director of Clinical Services

Residential Program Supervisor (QIDP) – Youth with Intellectual & Developmental Disabilities

Conference Services Supervisor

Radiation Therapist: NO Nights NO Weekends NO Call!

Construction Superintendent

I want to receive the latest job alert for field operations supervisor in rolling meadows, il

Related Searches

Explore jobs in more locations

Experience

Education

Job Seeker Tools

Employer Tools

Browse

Stay Connected