Top 82713 Jobs in Evanston, Il

Customer Support Agent (Phone, chat, email)
AltaStaff, LLC —Chicago, IL
- $18 an hour
- Full-time
- Remote
- High school diploma or GED
- Analysis skills
- Math
Quick Apply
Overnight Sleep Technician Trainee - All Experience Levels
The Center for Sleep Medicine —Glenview, IL
- $20 an hour
- Weekends as needed
- Background check
- Travel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Customer Service Representative I (Remote - Part Time - 2nd Shift)
UNLIMITED ADVACARE INC —Chicago, IL
- $17.05 an hour
- Part-time
- Remote
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
12d
Back of House Crew Member
Chick-fil-A —Skokie, IL
- $17 - $21 an hour
- 8 hour shift
- Cooking
- Quick service & fast food restaurant
- In-person
- Paid training
- Health insurance
Quick Apply
Now Hiring Delivery Drivers -Niles IL - Weekly pay $1100-$2100
Northwest Express & Summit Delivery Company —Niles, IL
- $1,100 - $2,100 a week
- Weekends as needed
- Background check
- Clean driving record
- Pass drug screening
- Paid training
- Health insurance
Quick Apply
(USA) Personal Shopper - Sam's
Sam's Club —Evanston, IL
- $18.50 - $26.50 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Merchandise and Stocking Associate
Sam's Club —Evanston, IL
- $18.50 - $26.50 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Stocker
Walmart —Skokie, IL
- $16 - $29 an hour
- Overnight shift
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Warehouse Worker - Package Handler
UPS —Skokie, IL
- $21 an hour
- Part-time
- US work authorization
- Warehouse
- Entry level
- Employee stock purchase plan
- Paid holidays
Personal Shopper (In-Store)
Walmart —Skokie, IL
- $16 - $29 an hour
- Part-time
- High school
- Entry level
- Paid jury duty
- Disability insurance
Clerk/Receptionist
Village of Lincolnwood —Lincolnwood, IL
- $59,426 - $80,226 a year
- Full-time
- Entry level
- Under 1 year
- Paid holidays
- Health insurance
Job Title: Book Processor – Sorting & Scanning Used Books
Books4Cause —Evanston, IL
- From $17.50 an hour
- Temporary
- Warehouse experience
- In-person
- Entry level
- Paid time off
- Employee discount
Quick Apply
Flex Shopper - Part Time
Whole Foods Market —Evanston, IL
- $17.00 - $25.40 an hour
- 8 hour shift
- Hospitality
- 18 years or older
- English
- Store discount
- Paid time off
General Laborer
Auto Frontier Motors LLC —Chicago, IL
- $24.98 - $30.08 an hour
- Full-time
- Heavy lifting
- Assembly
- In-person
- Health insurance
- On-the-job training
Quick Apply
Overnight Grocery Team Member (Stocker, Inventory, Receiving) - Part Time
Whole Foods Market —Evanston, IL
- $17.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
General Laborer, Manufacturing
Reyes Coca-Cola Bottling —Niles, IL
- $26.50 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
6d
Night Crew Stocker
Jewel Osco —Evanston, IL
- $15.35 - $16.95 an hour
- Part-time
- 18 years or older
- Merchandising
- Forklift
- Paid holidays
- Disability insurance
Quick Apply
9d
Switchboard Operator
The Village of Skokie —Skokie, IL
- $26.32 - $34.44 an hour
- Office
- Administrative experience
- High school diploma or GED
- Employee assistance program
Cashier
Home Depot —Evanston, IL
- $18.50 - $19.50 an hour
- 1 year
- Entry level
Produce Associate
Sam's Club —Evanston, IL
- $18.50 - $26.50 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance

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Customer Support Agent (Phone, chat, email)

AltaStaff, LLC -
Chicago, IL

Quick Apply

Job Details

Full-time
$18 an hour

Qualifications

Confidential information handling
Managing clients in a customer support role
Math
Customer support

Full Job Description

Location: 100% Remote

Pay Rate: $18.00/hr

Schedule: Fulltime

Title: Customer Support Agent (Phone, chat, email)

Time will primarily be spent on the front lines with users through various communication channels, assisting them from the moment they sign up with the payroll application, and through the entire usage of the application.
You’ll be an internal detective, mediating between product teams, tech teams, partner teams, and application users, making sure users are having an amazing customer experience.
An ideal candidate has experience providing customer support in a tech environment and is ready to roll up their sleeves to help users and improve their lives.

Job Responsibilities (but not limited to):

Answer questions from customers over phone, chat, email, acting as a second level of customer support on the issues that first level of support cannot solve.
Become a product expert, understanding deeply everything from the payroll application signup process, wage advance and repayments product, as well as all things related to digital banking platform - for someone that wants a crash course in fintech, this is the role!
In solving user’s toughest problems, you’ll work across many teams internally to resolve any weird issues customers are having, including collaboration with product managers, engineers, designers, marketers, etc.
Keep the wheels running in the background on many processes required to support users across direct deposit switches, identity verification, fraud and disputes, and many more.
Learn the ins and outs of digital banking support, expanding your knowledge of both the on-demand pay space and the infrastructure of digital banking platform.
Work closely with a fantastic group of people invested in users and the client’s mission.

Required Education/Experience:

High school diploma, GED, or equivalent certification.
1-2+ years of experience in a customer support role.

o Tier 2 level support or tech space experience is preferred.

o Freshdesk or Zendesk experience highly preferred.

Excellent communications skills (written and verbal) in explaining tough concepts to customers, particularly on paychecks and direct deposit.
An aptitude for numbers and math - users’ toughest questions are usually around their finances, and we love team members who can crunch some numbers.
A desire to gain a deep understanding of hourly workers and the financial challenges they face.
An excitement about joining an early startup in the fintech space and about learning all things digital banking.
A team player, who is ready to work hard and achieve success.

Work Environment Requirements:

Must be able to stand or sit for prolonged periods (75% of the time)
Must have Private, Secured Internet Connection.
Must confirm work environment is safe and secure for work in handling private and sensitive information.
Constantly operates a computer and other office equipment.
Constantly works indoors in a secluded safe space.
Must have High-speed internet access: 20 MBPS minimum for upload; 100 MBPS minimum for download required.

Preferred Experience:

Be mission oriented and able to foster empathy for customers whose circumstances may be different from your own.
Have a bias towards action - you love taking the lead on challenging problems and hate sitting still.
Be curious to learn about complex systems and problems.
Have strong analytical skills and experience running and hypothesis-driven experiments and evaluating their results.
Excellent communicator, in both written and verbal form.
Strong collaboration in team environments, but able to act quickly as the decision-maker.

#ZR

INDLP

AltaStaff is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants for employment without regard to age, race, color, creed, religion, sex, marital status, national origin, ancestry, citizenship, disability, veteran status, sexual orientation, or any other protected status, in accordance with applicable federal, state, and local laws.

Quick Apply

Refine Your Search

jobs in evanston, il

Customer Support Agent (Phone, chat, email)

Overnight Sleep Technician Trainee - All Experience Levels

Customer Service Representative I (Remote - Part Time - 2nd Shift)

Back of House Crew Member

Now Hiring Delivery Drivers -Niles IL - Weekly pay $1100-$2100

(USA) Personal Shopper - Sam's

Merchandise and Stocking Associate

Stocker

Warehouse Worker - Package Handler

Personal Shopper (In-Store)

Clerk/Receptionist

Job Title: Book Processor – Sorting & Scanning Used Books

Flex Shopper - Part Time

General Laborer

Overnight Grocery Team Member (Stocker, Inventory, Receiving) - Part Time

General Laborer, Manufacturing

Night Crew Stocker

Switchboard Operator

Cashier

Produce Associate

I want to receive the latest job alert for jobs in evanston, il

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