Top 37 Help desk support Jobs in Ronkonkoma, Ny

Bilingual Patient Billing Specialist
Practice Revenue Management Inc —Brentwood, NY
- $20 - $25 an hour
- Part-time
- Spanish
- HIPAA
- English
- Paid holidays
- Paid time off
2d
Service Business Development Representative
Generation Auto Group —Bohemia, NY
- $45,000 - $50,000 a year
- Dealership
- Administrative experience
- Business development
- Paid training
- Paid holidays
Quick Apply
3d
Client Relationship Specialist
Z Automotive —Hauppauge, NY
- $20.05 - $20.86 an hour
- Full-time
- Background check
- Computer literacy
- Windows
- Paid holidays
- Health insurance
Quick Apply
Helpdesk Technician
Enersys —Commack, NY
- $50,000 - $65,000 a year
- Overtime
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
14h
IT Support Technician
H2M architects + engineers —Melville, NY
- $24 - $34 an hour
- Full-time
- Mid-level
- Travel
- Military encouraged
- Health insurance
- Tuition reimbursement
Quick Apply
Help Desk / Network Engineer
IT Group of NY —Babylon, NY
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- 5 years
- Residential
- Analysis skills
- Health savings account
- Health insurance
Quick Apply
Level I Helpdesk Technician
Acture Solutions Inc —Hauppauge, NY
- $40,000 - $55,000 a year
- Full-time
- Windows
- Microsoft Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Support Technician - Long Island
Core BTS —Long Island, NY
- $18 - $22 an hour
- Full-time
- Computer Science
- Mid-level
- Fair chance
- Paid training
- Paid holidays
Help Desk Analyst
Star Group LP —Woodbury, NY
- $28 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Software Support Specialist- Entry Level
MDS Software —Hauppauge, NY
- $44,000 - $48,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
2d
IT Help Desk - Supervisor
LNK International, Inc. —Hauppauge, NY
- $80,000 - $105,000 a year
- Full-time
- Azure
- Research
- Mid-level
Quick Apply
Help Desk Manager
Upward Health —Hauppauge, NY
- $80,000 a year
- Mid-level
- Microsoft Office
- Mentoring
Quick Apply
IT Coordinator
AHRC NASSAU —Plainview, NY
- $50,000 a year
- Full-time
- Computer Science
- Bachelor of Science
- Mid-level
6h
Specialist, PC Support II
MSC Industrial Supply Co. —Melville, NY
- $65,660 - $83,589 a year
- Full-time
- Computer science
- Computer Science
- Writing skills
- Paid holidays
- Health insurance
5d
IT Systems Administrator
Orbic Electronics Manufacturing, LLC —Hauppauge, NY
- $80,000 - $90,000 a year
- Full-time
- Google Workspace
- Office
- AWS
- Health insurance
- Dental insurance
Quick Apply
6d
Jr. IT Configuration Technician
Ergonomic Group Inc. —Jericho, NY
- $40,000 - $50,000 a year
- Full-time
- Clean driving record
- Up to 50% travel
- Driver's License
- Health savings account
- Health insurance
Quick Apply
5d
Lawson Support Assistant
Stony Brook University Hospital —Stony Brook, NY
- $49,309 - $64,489 a year
- Online Application
- Microsoft Word
- Microsoft Access
- 5 years
- Health insurance
IT Support Analyst I
Kore Wireless Canada Inc. —Westbury, NY
- $50,000 - $55,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
IT Security Engineer
Arkwin Industries —Bethpage, NY
- $75,000 - $100,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Field Services Engineer
Brightway Living & Learning —Smithtown, NY
- $52,000 a year
- Monday to Friday
- Mid-level
- Residential
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply

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help desk support jobs near ronkonkoma, ny

Bilingual Patient Billing Specialist

Practice Revenue Management Inc
Brentwood, NY

Apply Now

Job Details

Part-time | Full-time
$20 - $25 an hour
2 days ago

Benefits

Paid holidays
Paid time off

Qualifications

Computer operation
Spanish
HIPAA
English
High school diploma or GED
Computer skills
Client interaction via phone calls

Full Job Description

We're hiring a Bilingual Patient Billing Specialist in Brentwood, NY. No medical billing experience required — we train you. Monday–Friday, 12:00 PM–8:30 PM, on-site. $20/hour during training, $23–$25/hour once you're handling calls independently.

When someone gets a medical bill they don't understand, they call us. Your job is to pick up that phone and help them make sense of it — calmly, clearly, and in whichever language they're most comfortable speaking, English or Spanish.

About UControl Billing

UControl Billing (Practice Revenue Management Inc.) is a medical billing and revenue cycle management company headquartered in Brentwood, about five minutes from the Grant Campus. Since 2019 we have managed billing, coding, credentialing, and accounts receivable for healthcare practices across all 50 states. We are HIPAA compliant, ISO 9001:2015 certified, and a New York State certified Minority Business Enterprise.

Several members of our team started in entry-level roles and now manage client accounts. We hire people who want to build a career, not just take a job.

What You'll Do

Answer inbound patient calls about statements, balances, and insurance coverage — in English and Spanish
Explain deductibles, copays, coinsurance, and EOBs in plain language patients actually understand
Help patients set up payment arrangements and take payments over the phone
Follow up with patients who have open balances or unanswered questions
Document each call accurately in our billing and practice management systems
Route insurance, claim, and denial questions to the right internal team
Protect patient privacy and follow HIPAA requirements on every call

Most of your day is inbound patient support. This is a help desk role, not a sales role.

What We're Looking For

Able to speak English and Spanish comfortably. A significant portion of the patients we serve are Spanish-speaking, and this role handles those calls directly, without an interpreter. Your spoken Spanish will be assessed in the interview through a short conversation. Written Spanish is not required — all documentation is in English.
A calm, patient, respectful phone manner. Callers are often confused or worried about money. The people who do well here are good listeners who don't get rattled and don't rush anyone.
Genuinely willing to learn. You'll absorb a lot of new terminology in your first few months, and we'd rather you ask questions than guess.
Dependable. Our patients need someone on the phone at 12:00 PM. Reliability matters more here than almost anything else.
Basic computer skills and comfort learning new software
High school diploma or equivalent
Authorized to work in the United States
Able to work the 12:00 PM – 8:30 PM shift consistently, Monday through Friday

Helpful, But Not Required

Any customer service, retail, call center, or front desk phone experience
Prior work in a medical or dental office
Coursework toward a Health Information Technology degree or a Medical Billing and Coding certificate
Familiarity with Medicare, Medicaid, or commercial insurance

What We'll Train You On

You'll work closely with our Patient Support Manager through a structured onboarding program covering:

How health insurance works — deductibles, copays, coinsurance, out-of-pocket maximums
How to read an EOB and explain a patient balance clearly
Medical billing terminology and the basics of the revenue cycle
Our billing and practice management systems
HIPAA compliance and patient privacy
Handling difficult calls with professionalism

HIPAA Training Requirement

Because you'll be handling protected health information, all new team members must complete HIPAA privacy and security training and certification during onboarding. We provide the training at no cost to you and on paid time. Annual refresher training is also required. Successful completion is a condition of continued employment.

The Schedule

Monday through Friday, 12:00 PM – 8:30 PM, including a 30-minute unpaid meal break. This shift lets us serve practices in multiple time zones and gives patients a way to reach a real person after their own workday ends. If you have morning classes, this schedule is built to work around them.

Compensation and Benefits

$20.00 per hour during training, increasing to $23.00 – $25.00 per hour once you complete training and are handling calls independently
Paid time off and paid holidays
Health insurance
HIPAA training and certification provided at no cost
A clear path into accounts receivable, coding, and credentialing roles as you grow

Why Consider Us

Five minutes from the Grant Campus, accessible by Suffolk County Transit
Afternoon shift that works around morning classes
Real, transferable healthcare revenue cycle experience — the kind that shows up well on a resume
We promote from within, and we'd rather grow someone than replace them

UControl Billing is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.

Job Type: Full-time Pay: $20.00 – $25.00 per hour Work Location: In person, 37 Grand Blvd, Brentwood, NY 11717

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Benefits:

Paid time off

Work Location: In person

Apply Now

Refine Your Search

help desk support jobs in ronkonkoma, ny

Bilingual Patient Billing Specialist

Service Business Development Representative

Client Relationship Specialist

Helpdesk Technician

IT Support Technician

Help Desk / Network Engineer

Level I Helpdesk Technician

IT Support Technician - Long Island

Help Desk Analyst

Software Support Specialist- Entry Level

IT Help Desk - Supervisor

Help Desk Manager

IT Coordinator

Specialist, PC Support II

IT Systems Administrator

Jr. IT Configuration Technician

Lawson Support Assistant

IT Support Analyst I

IT Security Engineer

Field Services Engineer

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