Top 823 Is support analyst i Jobs in Sacramento, Ca

IS Support Analyst I
Shriners Hospitals for Children —Sacramento, CA
- $38.58 - $74.75 an hour
- Full-time
- 18 years or older
- Computer science
- Computer Science
Quick Apply
ANALYST I
Department of Child Support Services —Sacramento County, CA
- $3,861 - $6,276 a month
- Email
- Hybrid work
- Office
- Children
- Travel
- Free parking
4d
ANALYST I
Department of Public Health —Sacramento County, CA
- $3,861 - $6,276 a month
- Multiple hires
- Hybrid work
- Experience working with individuals with disabilities
- Public speaking
- Office
- Disability insurance
- Parental leave
2d
ANALYST I
Public Employees Retirement System —Sacramento County, CA
- $3,861 - $7,547 a month
- Full-time
- Hybrid work
- Writing skills
- Office
- US work authorization
- Free parking
- Opportunities for advancement
6d
Configuration Analyst, Associate
Blue Shield of California —Rancho Cordova, CA
- $28.34 - $39.67 an hour
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Office
- Work from home
11d
ANALYST I
Department of Education —Sacramento County, CA
- $3,861 - $6,276 a month
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Writing skills
- Paid holidays
- Dental insurance
1d
ANALYST I
California Highway Patrol —Sacramento County, CA
- $3,861 - $6,276 a month
- Full-time
- Writing skills
- Office
- Analysis skills
- Free parking
3d
ANALYST I
Secretary of State —Sacramento County, CA
- $3,861 - $6,276 a month
- Full-time
- Customer service
- Research
- Office
- On-the-job training
23h
ANALYST I
Department of Motor Vehicles —Sacramento County, CA
- $3,861 - $6,464 a month
- Overtime
- Hybrid work
- Customer service
- Analysis skills
- Presentation skills
- Disability insurance
- Health insurance
10d
ANALYST I
Department of Justice —Sacramento County, CA
- $5,014 - $6,276 a month
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
2d
ANALYST I
Department of General Services —Yolo County, CA
- $3,861 - $6,276 a month
- Multiple hires
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Wellness program
- Paid holidays
ANALYST I
California Correctional Health Care Services —Sacramento County, CA
- $3,861 - $6,276 a month
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Driver's License
- Free parking
1d
ANALYST I
Department of Water Resources —Sacramento County, CA
- $3,861 - $6,276 a month
- Hybrid work
- Research
- Driving
- Organizational skills
ANALYST I
California Governor's Office of Emergency Services —Sacramento County, CA
- $3,861 - $6,276 a month
- Overtime
- Hybrid work
- Writing skills
- Office
- Analysis skills
- Free parking
- Dental insurance
9d
Schedule Analyst I
Sacramento Regional Transit District —Sacramento, CA
- $78,487.53 - $102,408.42 a year
- Full-time
- High school
- Office
- 1 year
- AD&D insurance
- Paid holidays
3d
ANALYST I
Department of Social Services —Sacramento County, CA
- $3,861 - $6,276 a month
- Full-time
- Hybrid work
- Background check
- Microsoft Excel
- Writing skills
- Free parking
- Paid holidays
7d
Associate Service Desk Analyst
Delta Dental —Rancho Cordova, CA
- $45,814 - $95,980 a year
- Full-time
- Hybrid work
- Background check
- Fair chance
- Entry level
- Paid holidays
- Health insurance
9d
OFFICE TECHNICIAN (TYPING)
Employment Development Department —Sacramento County, CA
- $3,829 - $4,794 a month
- Full-time
- Hybrid work
- Office
- Travel
- US work authorization
3d
ANALYST I
CA State Lottery —Sacramento County, CA
- $3,861 - $6,276 a month
- Full-time
- Hybrid work
- Microsoft Excel
- Marketing
- Research
8d
ANALYST I
State Lands Commission —Sacramento County, CA
- $3,861 - $6,464 a month
- 8 hour shift
- Hybrid work
- Writing skills
- Research
- Office
- Free parking
1d

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IS Support Analyst I

Shriners Hospitals for Children -
Sacramento, CA

Quick Apply

Job Details

Full-time
$38.58 - $74.75 an hour

Qualifications

Customer communication
Mobile device support
Automation
Software deployment
Windows
Software installation
Desktop (troubleshooting support)
Hospital experience

Full Job Description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

The IS Support Analyst I provides front-line technical support to clinical and administrative staff across the organization. This position ensures the reliable operation of end-user devices, and communication systems that directly support patient care. This position requires up to 25% regional travel and up to 10% nationwide travel, as well as occasional evening, night, weekend or on-call work to support critical hospital operations

Key Responsibilities:

Troubleshoot, resolve, and document technology-related issues, while maintaining strict compliance with Shriners policies, HIPAA regulations, and IS security standards.
Provide technical support for Shriners Children's (SC) users, Executive Leadership, Imperials Board members, Board of Governors, and affiliated vendors.
Provide assistance to end user request and incidents via email, telephone, remote connection, and at the user’s deskside.
Strong problem-solving aptitude along with the ability to give clear and detailed instructions, as well as possess the ability to collaborate and communicate with technical and nontechnical departments across the organization for incident resolution and task requests.
Ability to work independently and as part of a team while prioritizing multiple requests. The position will provide support for multiple computing devices, Active Directory Users and Computers, Active Directory infrastructure components, Windows servers, services and applications, mobile devices, and IP phones.
Resolving customer reported problems, install hardware and software, and provide general IS support services for user reported problems.
Participate in a 24 hour IS emergency line rotation with other IS staff.

Required Qualifications:

1 - 3 years of IS Support/Help Desk experience in a healthcare of hospital environment
1 - 3 years of Desktop IS experience
Experience with Desktop operating systems including MS and Mac OS X
Experience troubleshooting wireless attached devices in an enterprise environment
Working knowledge of range of diagnostic utilities
Ability to create automated software packages and installation options
A+, MCDST certification or equivalent work experience
High School Diploma/GED
Associate's Degree in IT, Computer Science or related field - equivalent work experience will be considered in lieu of degree

The pay range for this position is $38.58 - $74.75. Compensation is determined based on years of relevant experience and departmental equity.

Quick Apply

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Key Responsibilities:

Troubleshoot, resolve, and document technology-related issues, while maintaining strict compliance with Shriners policies, HIPAA regulations, and IS security standards.

Provide technical support for Shriners Children's (SC) users, Executive Leadership, Imperials Board members, Board of Governors, and affiliated vendors.

Provide assistance to end user request and incidents via email, telephone, remote connection, and at the user’s deskside.

Strong problem-solving aptitude along with the ability to give clear and detailed instructions, as well as possess the ability to collaborate and communicate with technical and nontechnical departments across the organization for incident resolution and task requests.

Resolving customer reported problems, install hardware and software, and provide general IS support services for user reported problems.

Participate in a 24 hour IS emergency line rotation with other IS staff.

Required Qualifications:

1 - 3 years of IS Support/Help Desk experience in a healthcare of hospital environment

1 - 3 years of Desktop IS experience

Experience with Desktop operating systems including MS and Mac OS X

Experience troubleshooting wireless attached devices in an enterprise environment

Working knowledge of range of diagnostic utilities

Ability to create automated software packages and installation options

A+, MCDST certification or equivalent work experience

High School Diploma/GED

Associate's Degree in IT, Computer Science or related field - equivalent work experience will be considered in lieu of degree