Top 13 It helpdesk technician Jobs in Sacramento County Ca

IT Helpdesk Technician
Novate Solutions —West Sacramento, CA
- $25 - $35 an hour
- Part-time
- Background check
- Google Workspace
- Azure
- Health insurance
- 401(k)
Quick Apply
Remote Help Desk Technician
CASA Sacramento —Sacramento, CA
- $39,600 - $48,500 a year
- Full-time
- Remote
- Mid-level
- Communication skills
Quick Apply
IT Support Technician
AEROMETALS INC —El Dorado Hills, CA
- $30 - $37 an hour
- Full-time
- Writing skills
- Mid-level
- Office
- Paid holidays
- Disability insurance
IT, Implementation, and Support Technician I
4Insite, LLC —Sacramento, CA
- $24 - $27 an hour
- Full-time
- Computer science
- Computer Science
- Ability to walk for extended periods
Quick Apply
11d
Software Technician
Big Hairy Dog Information Systems —Sacramento, CA
- Inventory management
- Mid-level
- Windows
Sr. Help Desk Technician
BRS —Sacramento, CA
- $122,000 - $132,000 a year
- Full-time
- Windows
- Mentoring
- Senior level
- Profit sharing
- Paid holidays
Technical Support Specialist (Secret Clearance)
Mesotech International, Inc. —Rancho Cordova, CA
- $25 - $38 an hour
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
Senior IT Consultants / Network Technicians / IT Helpdesk
TechInSF Consulting —Sacramento, CA
- $35 - $70 an hour
- Part-time
- Google Workspace
- Senior level
- Leadership
- 401(k)
- Paid time off
Quick Apply

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Remote Help Desk Technician
CASA Sacramento —Sacramento, CA
Proven experience in a technical support role or help desk environment. Certification in a relevant field (e.g., CompTIA A+, Microsoft Certified Professional).
$39,600 - $48,500 a year
Quick Apply

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Help Desk Technician
Brooksource —Etna, OH
Resolve first level service calls in a timely, accurate, and professional manner. Evaluate documents, prioritize, and resolve support calls.
$23 - $25 an hour
Quick Apply
3d
Tier 1 Service Technician
Data Path Inc —Dublin, OH
Communicating clearly with both technical and non-technical users. We are committed to providing equal employment opportunities to all individuals regardless of…
$22 - $27 an hour
Quick Apply
4d

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IT Helpdesk Technician

Novate Solutions -
West Sacramento, CA

Quick Apply

Job Details

Part-time
$25 - $35 an hour

Benefits

Health insurance
401(k)
Vision insurance
Flexible schedule
Life insurance

Qualifications

Desktop computer repair
Google Workspace
Customer communication
Network troubleshooting
Azure
Hardware maintenance
Employee relationship building
Windows
Printer (troubleshooting support)
Driver's License
Task prioritization
Desktop (troubleshooting support)
Computer management
Desktop applications
Telephone systems
Productivity software
Desktop administration
Hardware diagnostics
Peripheral hardware support

Full Job Description

Novate Solutions, Inc. is an Industrial Technology Services firm with 20+ years of providing professional engineering design, turnkey project implementation, and support services for the technology that runs industrial production facilities. Our clients are large scale industrial facilities that rely on us for our expertise and high-quality implementation of process control systems, information software, instrumentation, industrial networks, SCADA, measurement, inspection, motion, and state-of-the-art Industry 4.0 technologies.

Novate is currently looking for an IT Helpdesk Technician to join our team at our location in West Sacramento, CA. This individual must have the ability to be client facing, have general awareness of multiple industrial environments, provide support initiative and be extremely organized. The ideal individual is curious with an investigative mindset, wants to resolve complex issues and problems, is a team player and works well under pressure in a fast-paced environment. The IT Helpdesk Technician is the main point of contact for all IT related questions at the user level. This includes responding to user needs in a timely manner and ensuring the optimal running of all systems, among other duties. Work can include installing wired/wireless networks, security and phone systems.

To be successful in this role, the ideal individual must:

Be an effective communicator both verbally and in writing.
Be a self-starter, driven to take initiative and is highly self-motivated.
Be well organized with attention to detail and time management skills.
Have the ability to work independently.

Responsibilities:

Providing support to users and being the first point of contact for problem resolution.
Troubleshooting hardware, software and network issues.
Installing and configuring hardware and software components.
Repairing or replacing damaged computer hardware.
Establishing good relationships with clients and colleagues.

Managing technical documentation.
Keeping accurate and detailed descriptions of services performed.

Required Skills and Experience:

Troubleshooting: Ability to diagnose and resolve hardware and software issues.
Technical Support: Proficiency in providing technical assistance to users, including remote desktop operations.
Software Proficiency: Familiarity with operating systems (Windows), office software (Microsoft Office, M365, Azure, Google Workspace), and specialized software.
Network Knowledge: Understanding of network printers, computer systems, and basic networking concepts.
Routine Maintenance: Skills in performing routine maintenance on workstations and peripheral devices.
Communication: Strong verbal and written communication skills to interact effectively with users and team members.
Problem-Solving: Excellent problem-solving abilities to handle various technical issues.
Organizational Skills: Ability to manage multiple tasks and prioritize effectively.

Education:

Associate’s degree in Computer Science, Information Technology or equivalent combination of education and/or industry experience.

License/Certifications:

Valid CA driver’s license

Competencies:

Communication
Results Driven
Critical Thinking
Work Independently

Physical Demands:

The ability to lift up to 40 pounds.

Travel Requirement:

Ability to travel to other Novate or Client site 10% of the time.

Work Authorization/Security Clearance:

Ability to pass a DOD security level background check.
Must be a U.S. Citizen or Permanent U.S. Resident.

Benefits

Paid vacation
401(k)
Flexible work schedule
Health and vision insurance
Wellness benefits
Life Insurance

Growth opportunity ladder at Novate Solutions, Inc.

Systems Admin ll
Systems Admin l
Helpdesk Technician lll
It Helpdesk Technician ll
IT Helpdesk Technician l (This role)

Equal Opportunity Employer

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it helpdesk technician jobs in sacramento county ca

IT Helpdesk Technician

Remote Help Desk Technician

IT Support Technician

IT, Implementation, and Support Technician I

Software Technician

Sr. Help Desk Technician

Technical Support Specialist (Secret Clearance)

Senior IT Consultants / Network Technicians / IT Helpdesk

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