Top 155 It technician Jobs in Saint Charles Mo

Client Services Specialist (IT Service Desk)
Pearl Solutions Group —Saint Charles, MO
- From $50,000 a year
- 8 hour shift
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
IT Technician
US Automotive Protection Services —Wentzville, MO
- $60,000 a year
- Full-time
- Mid-level
- Windows
- IT
- Health insurance
- Dental insurance
Quick Apply
10d
Associate IT Support Technician
Leonardo DRS —Bridgeton, MO
- $23 - $26 an hour
- Mid-level
- Continuous improvement
- Communication skills
- Paid parental leave
- Health savings account
2d
Technician, Information Technology
Archdiocese of St. Louis —Saint Charles, MO
- Monday to Friday
- Google Workspace
- Pass drug screening
- Criminal background check
Computer Technician Apprentice
Fort Zumwalt School District —O'Fallon, MO
- Part-time
- Classroom
- Ability to lift 50 pounds
- Entry level
Help Desk Specialist
Sonaca North America —Saint Charles, MO
- $20 - $23 an hour
- Extended hours
- Background check
- Research
- In-person
- Wellness program
- Paid holidays
Quick Apply
Application Support Analyst I (Remote Position)
Omnigo Software LLC —St. Louis, MO
- Full-time
- Remote
- Windows
- High school diploma or GED
- Communication skills
Quick Apply
IT Support Associate II, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Saint Peters, MO
- $23.50 - $37.74 an hour
- Full-time
- Mid-level
- Windows
- Paid parental leave
- Health insurance
IT Help Desk Analyst
Hogan —St. Louis, MO
- On call
- Mid-level
- Commercial
Quick Apply
Technical Support - Entry Level
USA Cyber —St. Louis, MO
- $18 - $24 an hour
- Full-time
- Hybrid work
- Driver's License
- Bachelor's degree
- Reliable transportation
- Paid training
- Disability insurance
Quick Apply
IT Desktop Support
Brinkmann Constructors —Chesterfield, MO
- Extended hours
- 5 years
- Office
- Windows
- Continuing education credits
- Paid parental leave
3d
Level 1 Support Desk Technician
FeatherShark —Chesterfield, MO
- $24.50 - $25.00 an hour
- Full-time
- English
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Chesterfield, MO
- $25.48 - $41.68 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
IT Support Specialist
Reinsurance Associate Inc. —Fenton, MO
- $50,000 - $62,000 a year
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
7d
Service Desk Administrator I (IT)
HR Green —St. Louis, MO
- $50,500 - $87,200 a year
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Desktop Support Specialist
Brown & Crouppen Law Firm —St. Louis, MO
- Computer science
- Computer Science
- Mid-level
- Wellness program
- Paid holidays
Quick Apply
1d
IT Help Desk Technician
nimble —Chesterfield, MO
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Windows
Quick Apply
IT Support Analyst
Hollywood Casino St. Louis —St. Louis, MO
- From $50,000 a year
- Full-time
- Bachelor of Science
- Basic math
- Mid-level
- Health insurance
- Paid time off
6d
Information Systems Analyst
DataServ —St. Louis, MO
- $59,300 - $66,700 a year
- Online Application
- Hybrid work
- Research
- Mid-level
- Presentation skills
- Health insurance
- Paid time off
Quick Apply
Help Desk Technician I
Sunstar Insurance Group LLC —St. Louis, MO
- Remote
- Microsoft Outlook
- Windows
- Organizational skills
Quick Apply
8d

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it technician jobs near saint charles mo

Client Services Specialist (IT Service Desk)

Pearl Solutions Group -
Saint Charles, MO

Quick Apply

Job Details

Full-time
From $50,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Customer communication
Microsoft Excel
Microsoft Outlook
IT user and group management
GPO
Software deployment
Windows
Network infrastructure
User training (technical support)
Driver's License
Cloud service support
Desktop (troubleshooting support)
Customer support ticket management
SharePoint
System deployment
Desktop administration
Ticketing system technical support

Full Job Description

A Client Services Specialists contributes to Pearl Solutions Group’s value of customer excellence by providing remote support to end users for our clients. This includes but is not limited to diagnosing hardware, software, virtualization infrastructure, backup services, telecommunications, and networking problems for LAN/WAN computing devices such as printers, scanners, laptops, desktops, VPN and networking equipment in a predominantly Microsoft environment. Employees will work an 8-hour shift between the hours of 7am and 5pm Monday through Friday (US Central Time).

The candidate must have a passion for technology and a true commitment to growing their technical skill set. They will be working on the latest technologies for clients as well as supporting existing environments.

To qualify for this position, the candidate must have basic understanding of all technical solutions that a small or medium business uses on a daily basis. The candidate must also desire to operate in a dynamic, growing environment that requires the use of products and tools that will be new to them. And a candidate must have the ability to communicate effectively with teammates as well as the end user.

Job Responsibilities

· Provide incident management, diagnosis, escalation, tracking, and resolution

· Provide outstanding customer service and a positive support experience by interfacing directly with clients on issues, communicating in a clear, concise manner both verbally and electronically

· Follow established processes and standards, identify, and propose improvements as necessary

· Maintain knowledge of desktop, server and network, and technologies

· Continually learning new technical skills on your own time

· Perform remote diagnostic tasks

· Virus/malware remediation

· Assist in developing technical documentation to improve training and service delivery

· Microsoft 365 User Management

Professional Qualifications

· Associates or Technical degree from a technical school preferred but not required

· Ability to explain technology to customers in simple, easy to understand language, both verbally and in electronic communications

· Passion for providing quality customer service (fix it right, the first time!)

· Detail oriented

· Strong written and verbal communication skills; ability to document the steps taken

· Passion for helping others

· Excellent follow up skills

· Excellent documentation skills, ability to write technical processes and procedures

· Proven troubleshooting skills, and ability to work through problems until solved

· Experience working with little guidance

· Experience working in a team environment

· Ability to handle multiple tasks quickly, managing 15-20 tickets a day

· Understanding of infrastructure / network security

· Driver’s license, and reliable transportation a must (may be asked to use company vehicle)

Technical Qualifications

· Experience working with any ticketing system

· Familiarity with Active Directory

· 1+ years of experience in deployment and support of the following:

o Microsoft Windows desktop operating systems

o Microsoft Office 2016 and greater

· 1+ years of Microsoft Windows Server experience including:

o Creating and managing GPOs

o Active Directory user maintenance

· Understanding of infrastructure / network security such as TCP/IP, Wireless and Firewalls

· 1+ years of working with and supporting Microsoft 365 applications (Outlook, Word, SharePoint, Teams, Excel, OneDrive)

· Some experience in Microsoft 365 administration

· Some of WAN/LAN/Firewall experience with WatchGuard, Cisco or similar products

A Client Services Specialist will work towards mastering the following:

· A+, Network+, Security+ Certifications

· ConnectWise Automate Service Technician

· ConnectWise Manage Engineer/Technician

· IT Glue Training

· Acronis Certified Engineer

· Microsoft 365 Fundamentals Certification

Salary / Benefits: This is a full-time salaried position with pay commensurate with experience. Medical / Dental / Vision / 401k / PTO

Our Mission: To provide best practice, enterprise grade IT services, solutions, and hardware to small to mid-size businesses with 30 – 300 technology workers. We add more value than expected with every interaction as we serve our customers in an honest and efficient way.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work Location: In person

Quick Apply

Refine Your Search

it technician jobs in saint charles mo

Client Services Specialist (IT Service Desk)

IT Technician

Associate IT Support Technician

Technician, Information Technology

Computer Technician Apprentice

Help Desk Specialist

Application Support Analyst I (Remote Position)

IT Support Associate II, Ops Tech Solutions (OTS)

IT Help Desk Analyst

Technical Support - Entry Level

IT Desktop Support

Level 1 Support Desk Technician

IT Support Engineer I, Ops Tech Solutions (OTS)

IT Support Specialist

Service Desk Administrator I (IT)

Desktop Support Specialist

IT Help Desk Technician

IT Support Analyst

Information Systems Analyst

Help Desk Technician I

I want to receive the latest job alert for it technician in saint charles mo

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