Top 11 Help desk support Jobs in Saint George, Ut

IT Support Technician - Part Time
Sand Hollow Resort —Hurricane, UT
- $18 - $21 an hour
- Part-time
- Background check
- Google Workspace
- Windows
- 401(k)
- Employee discount
Quick Apply
IT Support
Zion HealthShare —Saint George, UT
- $60,000 - $80,000 a year
- Full-time
- Google Workspace
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
Technical Onboarding & Support Specialist (Bilingual: English/Spanish)
Simple RFID —Saint George, UT
- $17 - $19 an hour
- Part-time
- Spanish
- Google Workspace
- Inventory management
- Opportunities for advancement
Quick Apply

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IT Support Technician - Part Time
Sand Hollow Resort —Hurricane, UT
1 year of experience with or coursework in IT, networking, or a related field. Comfortable troubleshooting hardware and software issues (printers, phones,…
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help desk support jobs near saint george, ut

IT Support Technician - Part Time

Sand Hollow Resort -
Hurricane, UT

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Job Details

Part-time
$18 - $21 an hour

Benefits

401(k)
Employee discount

Qualifications

Desktop computer repair
Google Workspace
Customer communication
Standard Operating Procedures (SOPs) implementation
Hardware maintenance
Windows
Incident Escalation
Printer (troubleshooting support)
Network infrastructure
IT infrastructure
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Productivity software
Desktop administration
Escalation handling
Standard operating procedures (SOPs)
Peripheral hardware support
CompTIA A+

Full Job Description

SAND HOLLOW RESORT

Information Technology

Job Description: IT Support Technician (Part-Time)

Reports To

Senior IT Staff

Employment Type

Part-Time – In Person Only

Pay Rate

$18/hr - $21/hr, DOE

Schedule

Monday-Thursday; 10:00am - 4:00pm, On-Call as needed

Position Overview

Sand Hollow Resort is seeking a motivated and dependable Part-Time IT Support Technician to join our Information Technology team. This role is designed to provide first-level technical support, allowing our senior IT staff to focus on infrastructure projects, security initiatives, and strategic IT planning.

The ideal candidate is a self-starter with a passion for technology, a customer-service mindset, and the desire to grow within a dynamic hospitality environment. You will work directly under the supervision of the senior IT staff and play a key role in keeping day-to-day operations running smoothly.

This is an in-person position. Candidates seeking a remote position will be automatically disqualified.

Key Responsibilities

Tier-1 Help Desk & End-User Support

Respond to and resolve incoming IT support requests from staff across all departments
Troubleshoot hardware and software issues on workstations, printers, and peripheral devices
Support POS systems and hospitality software for front-line staff
Set up workstations and configure peripheral devices for new employees
Assist with employee onboarding and offboarding processes under senior IT guidance

Network & Device Support

Assist with monitoring and basic troubleshooting of network connectivity across resort locations
Support IP camera and NVR troubleshooting under senior direction
Help maintain static IP reservations and basic network documentation
Escalate complex network or infrastructure issues to the senior IT staff

Ticketing & Documentation

Log all support requests and resolutions accurately
Follow standardized SOPs and How-To guides for recurring support issues
Assist in building and maintaining IT documentation as directed
Communicate clearly with end-users on ticket status and resolution timelines

General IT Operations

Assist with software installations, updates, and basic configuration tasks
Support audio/visual setup and troubleshooting for resort events as needed
Help perform routine maintenance tasks on workstations and devices
Assist with senior IT staff projects

Qualifications

Required

Basic troubleshooting knowledge of Windows 11, Microsoft Office, and Google Workspace
Comfortable troubleshooting hardware and software issues (printers, phones, peripherals)
Strong written and verbal communication skills and a customer-first attitude
Ability to follow written SOPs and escalate issues appropriately
1 year of experience with or coursework in IT, networking, or a related field
This position is on-site, not remote.

Preferred (Not Required)

Familiarity with POS systems, hospitality software, or similar environments
CompTIA A+ certification or currently pursuing
Interest in growing into a full-time IT role long-term

Growth & Learning Opportunity

This position offers hands-on exposure to a wide range of real-world IT environments — including multi-location networking, hospitality technology, surveillance systems, server infrastructure, and cybersecurity practices. Candidates who demonstrate reliability and technical aptitude will have the opportunity to take on more advanced responsibilities over time and grow alongside our IT department.

Pay: $18.00 - $21.00 per hour

Benefits:

401(k)
Employee discount

Work Location: In person

Quick Apply

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help desk support jobs in saint george, ut

IT Support Technician - Part Time

IT Support

Technical Onboarding & Support Specialist (Bilingual: English/Spanish)

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