Top 45 Desk support Jobs in Saint Louis, Mi

Help Desk Representative
MyMichigan Health —Midland, MI
- Full-time
- Current TB test
- Ability to walk for extended periods
- Windows
TO Technical Services Technician I
Saginaw Chippewa Indian Tribe of Michiga —Mount Pleasant, MI
- $19.37 an hour
- Extended hours
- Background check
- Computer Science
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Quick Apply
3d
Auto Body Shop Assistant Office Administrator
Powell Frame and Collision —Shepherd, MI
- $15 - $17 an hour
- Full-time
- Office
- Administrative experience
- Team management
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
DuPont —Midland, MI
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
2d
Vet Assistant
Countryside Animal Health Center —Freeland, MI
- $15 - $19 an hour
- Full-time
- Leadership
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Quick Apply
9d
Part Time Hotel Front Desk Agent
Comfort Inn & Suites Hotel and Conference Center —Mount Pleasant, MI
- From $14.25 an hour
- Part-time
- Background check
- Hotel
- Ability to lift 50 pounds
- Employee discount
Quick Apply
Optometric Technician and Front Desk Assistant
Midland Eye Care —Midland, MI
- $18 - $20 an hour
- Part-time
- Anatomy knowledge
- Vital signs
- HIPAA
- Paid training
- Paid time off
Quick Apply
Cashier
Home Depot —Mount Pleasant, MI
- 1 year
- Entry level
Medical Receptionist
Evergreen Physical Therapy —Midland, MI
- Full-time
- Administrative experience
- Clinic
- Medical terminology
- Wellness program
- Health savings account
Quick Apply
9d
Parts Manager
SPUDNIK EQUIPMENT COMPANY LLC —Mount Pleasant, MI
- Dealership
- ERP systems
- Mid-level
Quick Apply
Store Manager
Ross Stores —Mount Pleasant, MI
- Weekends as needed
- 5 years
- Merchandising
- English
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Mount Pleasant, MI
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Night Auditor
The H Hotel —Midland, MI
- $16.00 - $16.80 an hour
- Part-time
- Basic math
- Hotel
- High school diploma or GED
9d
Pro Customer Service/Sales
Home Depot —Mount Pleasant, MI
- Entry level
- Commercial
Store Manager
SPUDNIK EQUIPMENT COMPANY LLC —Mount Pleasant, MI
- ERP systems
- Mid-level
- Mentoring
Quick Apply
DIRECTOR / RESIDENTIAL EDUCATION
Central Michigan University —Mount Pleasant, MI
- $85,000 - $95,000 a year
- Weekends as needed
- 5 years
- Residential
- Master's degree
- Wellness program
8d
Service Manager
SPUDNIK EQUIPMENT COMPANY LLC —Mount Pleasant, MI
- Mid-level
- Team management
- Mentoring
Quick Apply
Junior High School Social Studies Teacher
Michigan Association of School Boards —Midland, MI
- Full-time
- Classroom
- Experience working with individuals with disabilities
- Teaching Certification
Elementary Reading Interventionist
Michigan Association of School Boards —Midland, MI
- Full-time
- Classroom
- Teaching Certification
- Mid-level
3d
Controls Engineer
Alamo Group —Winn, MI
- Weekends as needed
- Microsoft Excel
- Mid-level
- Office
- Profit sharing
- Paid holidays
Quick Apply

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Help Desk Representative

MyMichigan Health -
Midland, MI

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Job Details

Full-time

Qualifications

Computer operation
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)

Full Job Description

Summary:

The Help Desk Specialist is responsible for all activities relating to the operations and administration of a centralized help desk. They receive calls, log them, determine their priorities, and route the calls to the appropriate resources for resolution. They also provide over-the-phone problem resolution within established guidelines. To facilitate their ability to provide over-the-phone problem resolution, the help desk specialist utilizes and manages a problem tracking and knowledge management system. The Help Desk Specialist will perform various computer operations tasks as required.

Responsibilities:

(20%)* Identify and resolve password, device and communication calls.

(20%)* Provide assistance with major application connectivity and use within established guidelines.

(20%)* Identify and resolve printer problems within established guidelines.

(20%)* Identify and resolve problems and answer questions related to the use of Microsoft Office products within established guidelines.

(20%)* Identify and resolve personal computer startup and use problems within established guidelines.

OTHER DUTIES AND RESPONSIBILITIES:

Triage and assign problems the customer cannot otherwise resolve.

Manage the problem tracking and knowledge management system.

Attend and participate in department, group and other project or committee meetings.

Provide help desk, customer service and technical training as necessary.

Perform various computer operations tasks as required

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows. An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures:

N/A

Required Education:

High School Diploma or equivalent required.

Associate's Degree or Bachelor's Degree in Management Information Systems preferred. End-user computing help desk support experience preferred.Knowledge of Microsoft Windows and Office products, basic PC hardware knowledge preferred.

Other Information:

EXPERIENCE, TRAINING AND SKILLS:

One (1) to two (2) years experience providing technical support on common computer hardware and software required, based on education.

Excellent written and verbal communication and customer service skills. Independent problem solving.

Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.

PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:

Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.

Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.

Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.

Overall vision and hearing is necessary with or without assisted device(s).

Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.

Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.

Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.

Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.

Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.

Apply Now

Refine Your Search

desk support jobs in saint louis, mi

Help Desk Representative

TO Technical Services Technician I

Auto Body Shop Assistant Office Administrator

Customer Service Representative

Vet Assistant

Part Time Hotel Front Desk Agent

Optometric Technician and Front Desk Assistant

Cashier

Medical Receptionist

Parts Manager

Store Manager

Now Hiring IT and Telecom Field Technicians

Night Auditor

Pro Customer Service/Sales

Store Manager

DIRECTOR / RESIDENTIAL EDUCATION

Service Manager

Junior High School Social Studies Teacher

Elementary Reading Interventionist

Controls Engineer

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