Top 28 Help desk Jobs in Salisbury Nc

Bilingual Technical Support Representative (Spanish Speaking)
DNP Imagingcomm America Corporation —Concord, NC
- $19.50 an hour
- Part-time
- Spanish
- English
- Mid-level
Quick Apply
TECHNOLOGY SUPPORT TECHNICIAN I
Rowan-Salisbury Schools —Salisbury, NC
- $18.67 - $23.20 an hour
- Full-time
- Research
- High school diploma or GED
- Scripting
TECHNOLOGY ASSISTANT
Rowan-Salisbury Schools —Spencer, NC
- $16.30 - $20.25 an hour
- Full-time
- School experience
- Classroom
- High school diploma or GED
IT Technician – Salisbury, NC
Cook Out Restaurants —Salisbury, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
IS Help Desk Coordinator
DAYMARK RECOVERY SERVICES INC —Concord, NC
- $17.50 an hour
- Computer science
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
TECHNOLOGY SUPPORT TECHNICIAN II
Rowan-Salisbury Schools —Salisbury, NC
- $19.97 - $24.80 an hour
- Full-time
- Classroom
- Computer Science
- Computer literacy
Library Building Manager & Help Desk Supervisor (Job 26007)
Catawba College —Salisbury, NC
- Email
- Writing skills
- Mid-level
- Residential
Support Technician I
Nucentric Solutions —Davidson, NC
- Full-time
- Windows
- Microsoft Office
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
IT Technician – Lexington, NC
Cook Out Restaurants —Lexington, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Data Support Specialist
DAYMARK RECOVERY SERVICES INC —Concord, NC
- $16 - $18 an hour
- Addiction Medicine
- Mid-level
- 2 years
- Paid holidays
- Disability insurance
Quick Apply
IT Technician – Concord, NC, Concord Pkwy
Cook Out Restaurants —Concord, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
IT Site Support Analyst - Global Manufacturing
General Motors —Concord, NC
- Overtime
- Microsoft Excel
- 3 years
- Analysis skills
- Benefits from day one
Analyst Tech Service Management
Ahold Delhaize USA —Salisbury, NC
- $75,040 - $129,480 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Master's degree
7d
Major Incident Management Analyst
Ahold Delhaize USA —Salisbury, NC
- $75,040 - $129,480 a year
- Full-time
- Hybrid work
- Computer Science
- Office
- Master's degree
8d
Sr. IT Support Partner
Trane Technologies —Davidson, NC
- $72,611.66 - $101,394.99 a year
- Full-time
- Customer service
- Pass drug screening
- Windows
- Paid holidays
- Health insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Salisbury, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Senior Manager, IT Executive Support
Ahold Delhaize USA —Salisbury, NC
- $120,960 - $181,440 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
7d

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Public Works Environmental Division: Stormwater Technician
City of Salisbury —Salisbury, NC
Ability to perform field inspections and safely navigate uneven terrain, drainage structures, and construction sites. *Valid North Carolina Driver’s License *.
$23.63 - $33.79 an hour
7d
TECHNOLOGY SUPPORT TECHNICIAN I
Rowan-Salisbury Schools —Salisbury, NC
Provides support to users by phone and email using remote support tools. Graduate from a two-year college or technical school with coursework in electronics and…
$18.67 - $23.20 an hour

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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
1d
Technician Sr., Retail Service Maintenance
Giant Eagle —Columbus, OH
Respond, troubleshoot and implement permanent resolutions to customer hardware (desktop, laptop, printing, mobile computing, POS hardware and audio-visual)…
$22.35 - $26.08 an hour
5d

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Bilingual Technical Support Representative (Spanish Speaking)

DNP Imagingcomm America Corporation -
Concord, NC

Quick Apply

Job Details

Part-time
$19.50 an hour

Qualifications

Spanish
English

Full Job Description

Job purpose

Provide technical support to photo kiosk users or store personnel.

Duties and responsibilities

Provide live technical phone support for a variety of products and customers.
Respond to emails and personal requests for support.
Diagnose and address a variety of hardware and software problems.
Manage and monitor a personal case queue and work all cases to completion.
Escalate problems to Tier II as needed following established procedures.
Create accurate and detailed reports documenting one’s support actions.
Address priority assignments as directed by management.
Create documentation on problems and processes for training purposes.
Coordinate with 3rd Party Support groups for field services and escalations.
Complete additional projects as assigned by management.
Work as part of a team to meet departmental goals. This includes sharing case ownership.
Participate in team meetings and provide constructive feedback.
Travel and provide onsite support for customer sites as needed (Estimated 10-20%).
Meet or exceed departmental and company performance standards.
Develop and maintain a suitable skillset.
Other duties as assigned by management.

Qualifications

Bilingual Spanish and English is required.
An associate degree (in a computing field) or two-year technical certificate is preferred.
At least 2 years of digital imaging support and/or 1+ years of PC technical call center support experience required.
Basic to moderate skills in PC hardware and Windows application troubleshooting, printer troubleshooting, and networking,
Familiarity with Windows (Win10, 11), Mac OS, iOS, Android Operating Systems.
Knowledge of digital imaging systems and digital photography.
Familiarity with concepts and procedures commonly used in PC software and hardware technical support.
Effective oral and written communication skills, including a good grasp of grammar and spelling.
The capability to maintain a professional demeanor with customers and coworkers.
Demonstrated problem-solving skills.
Strong time management skills.
Capability and temperament to work as a productive member of a support team.

Supervisory Responsibilities

This job has no supervisory responsibilities and this position reports directly to the Technical Support Manager.

Physical Demands

Must be able to sit/stand for 8 hours
The ability to use arms/hands/fingers to feel and reach
Be able to bend/stoop/kneel as needed
Must be able to hear and talk to communicate with customers
Must be able to push/pull/ lift at least 45 lbs. individually and 50 lbs. with the help of a team member

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Safety Requirements

Ability to wear required PPE if in any manufacturing area.

DNP IAM is a 100 percent U.S. subsidiary of Dai Nippon Printing Co., Ltd. (DNP) – the world’s largest manufacturer of dye-sublimation media for photo printers and thermal transfer ribbons and barcode printers. DNP Imagingcomm America Corporation has the broadest selection of solutions for the photo retail market and products designed to address retailer’s specific business goals and objectives—backed by the quality and reliability today’s customers expect. Manufacturing, sales, and development offices of dye-sublimation media for photo printers are in Concord, NC, and more information is available at www.dnpphoto.com/en-us/.

DNP Imagingcomm America Corporation is an equal opportunity employer that does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Quick Apply

Refine Your Search

help desk jobs in salisbury nc

Bilingual Technical Support Representative (Spanish Speaking)

TECHNOLOGY SUPPORT TECHNICIAN I

TECHNOLOGY ASSISTANT

IT Technician – Salisbury, NC

IS Help Desk Coordinator

TECHNOLOGY SUPPORT TECHNICIAN II

Library Building Manager & Help Desk Supervisor (Job 26007)

Support Technician I

IT Technician – Lexington, NC

Data Support Specialist

IT Technician – Concord, NC, Concord Pkwy

IT Site Support Analyst - Global Manufacturing

Analyst Tech Service Management

Major Incident Management Analyst

Sr. IT Support Partner

Seasonal, Operations Technical Specialist (Part Time)

Senior Manager, IT Executive Support

Construction Technical Specialist - Autodesk FORMA ( ACC )

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