Top 165 Workforce management Jobs in San Antonio Tx

Service Manager - Electrical Contracting
Enterprise Electrical —San Antonio, TX
- $85,000 - $106,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Construction site
- Health insurance
- Dental insurance
Quick Apply
2d
Call Center- Workforce Manager
Mphasis —San Antonio, TX
- $43,200 - $46,080 a year
- Full-time
- 5 years
- Office
- Analysis skills
Quick Apply
Heavy Civil Project Manager
Thalle Construction Company —Texas
- Civil engineering
- Construction site
- Bachelor of Science
- Paid holidays
- Disability insurance
Quick Apply
Project Manager
Chickasaw Nation Industries —San Antonio, TX
- Full-time
- Mid-level
- Office
- Business development
- AD&D insurance
- Disability insurance
Director of Emergency Services
Texas Nursing Services —San Antonio, TX
- $145,000 - $160,000 a year
- Full-time
- Acute care
- Nursing
- RN License
- Relocation assistance
- Health insurance
Quick Apply
Land Development Division Manager
ESP Associates —San Antonio, TX
- Full-time
- Background check
- Civil engineering
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Temporary Workforce Management Specialist
HEALTHPLANONE, LLC —San Antonio, TX
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
Quick Apply
1d
Manager - Workforce Programs FT (Career Services)
Goodwill San Antonio —San Antonio, TX
- $63,873.58 - $71,849.70 a year
- Full-time
- Microsoft Word
- 5 years
- Mid-level
- Health insurance
- Tuition reimbursement
Quick Apply
Lead Business Strategy Analyst - P&C Contact Center Workforce Analytics
USAA —San Antonio, TX
- $127,310 - $243,340 a year
- Hybrid work
- Office
- Finance
- Analysis skills
- Paid holidays
- Health insurance
4d
Assistant Production Manager
Alsco —San Antonio, TX
- $75,000 a year
- Pass drug screening
- English
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
2d
Clerk Customer Svc Ofc Bilingual
CPS Energy —San Antonio, TX
- Bilingual
- Word processing
- Office
1d
Program Manager
VivSoft Technologies —San Antonio, TX
- $115,000 - $127,000 a year
- Extended hours
- Microsoft Excel
- Customer service
- Office
- Paid holidays
- Health insurance
Operations Supervisor - Distribution
DHL —San Antonio, TX
- $62,500 - $82,000 a year
- Full-time
- Bachelor's degree
- Organizational skills
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
Business Process Analyst
FLATTER INC —San Antonio, TX
- $75,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Office
- 3 years
Sr Analyst, Forecast & Capacity Planning
Disney Direct to Consumer —San Antonio, TX
- $75,700 - $106,400 a year
- Online Application
- Master's degree
- SQL
- Analysis skills
Assistant Site Manager
DoorDash USA —San Antonio, TX
- $56,200 - $82,700 a year
- Mid-level
- Military encouraged
- Recruiting
- Paid parental leave
- Parental leave
Quick Apply
8d
Area Manager II
Amazon.com Services LLC —San Antonio, TX
- $70,000 - $90,900 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
Training Manager
St. PJ's Children's Home —San Antonio, TX
- Driver's License
- Education
- Travel
Quick Apply
7d
Behavioral Health Care Team Manager
Reema Health —San Antonio, TX
- $78,000 - $83,000 a year
- Weekends as needed
- Hybrid work
- Background check
- 18 years or older
- Google Workspace
- Mileage reimbursement
- Paid parental leave
Quick Apply
Operations Manager
Amazon.com Services LLC —Schertz, TX
- $91,000 - $136,500 a year
- Weekends as needed
- Customer service
- Military
- Engineering
- AD&D insurance
- Health insurance
11d

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Service Manager - Electrical Contracting

Enterprise Electrical -
San Antonio, TX

Quick Apply

Job Details

Full-time
$85,000 - $106,000 a year
2 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Referral program

Qualifications

Managing maintenance teams
Managing technical support teams
Managing teams in a customer support role
Team leadership
Metrics Reporting
Occupational Safety And Health Administration Outreach Training Program 30-Hour
High school diploma or GED
Construction industry experience
Leading team collaboration initiatives
Video conferences (communication methods)
Financial dashboard metrics

Full Job Description

Enterprise Electrical is seeking a Service Manager to lead and manage electrical service operations for an assigned branch or region. This role oversees service technicians, service coordinators, administrative support, customer relationships, and overall service division performance.

The Service Manager is responsible for ensuring service work is delivered safely, efficiently, and in alignment with customer expectations while driving productivity, responsiveness, profitability, and long-term client retention. This position plays a key role in growing the service book of business, expanding service agreements, resolving escalated client issues, and supporting continued operational growth.

The ideal candidate is a strong service operations leader with deep electrical industry knowledge, proven experience managing field teams, strong financial acumen, and the ability to build lasting customer relationships.

Key Responsibilities

Lead and manage daily electrical service operations, including service technicians, Service Coordinators, and Service Administrators
Develop and execute service division strategy focused on revenue growth, client retention, and margin performance
Build, maintain, and own strong client relationships, including service agreement customers
Manage service scheduling, dispatch operations, technician utilization, and workforce productivity
Oversee service agreement programs, preventive maintenance contracts, and on-call service operations
Monitor and manage service financial performance, including P&L, pricing, labor efficiency, and cost control
Ensure all service work complies with applicable licensing requirements, NEC, OSHA, and company safety standards
Recruit, develop, and retain service team talent to support operational growth
Establish and monitor service KPIs, including response time, completion rates, customer satisfaction, and contract retention
Partner with project operations and preconstruction teams to identify service-to-project transition opportunities
Oversee service fleet, tools, equipment, and material logistics
Identify and implement process improvements to enhance service delivery, scalability, and customer experience
Report service performance, pipeline updates, and client issues to the Director of Service and Branch Manager

Qualifications

Strong knowledge of electrical service operations, maintenance practices, and service agreement program management
Proven leadership experience managing service teams, technicians, and support staff
Demonstrated financial acumen, including experience managing service P&L, pricing, labor efficiency, and cost control
Excellent client relationship management skills with the ability to retain customers, expand service agreements, and support business growth
Strong understanding of state licensing requirements, NEC, OSHA, and service-related safety standards
Advanced ability to manage technician scheduling, dispatch operations, and workforce utilization
Strong analytical and problem-solving skills with the ability to use operational and financial data to improve performance
Experience developing and monitoring KPIs, dashboards, and service performance metrics
Ability to lead in a fast-paced environment and manage competing priorities
Strong communication skills and leadership presence with field teams, customers, and internal stakeholders
Commitment to continuous improvement, operational scalability, and high-quality service outcomes

Education and Experience

High school diploma or GED required
Bachelor’s degree in Construction Management, Business Administration, Engineering, or a related field preferred
Extensive electrical trade experience strongly preferred
Active or prior electrical license, such as Journeyman or Master Electrician, preferred
Equivalent combination of education, industry certifications, and progressive field/service leadership experience will be considered
Minimum of 7 to 10 years of experience in electrical service operations or construction
Minimum of 3 to 5 years of leadership experience managing service teams or field personnel
Proven experience leading high-volume service operations, including scheduling, dispatch, workforce utilization, and service delivery
Demonstrated experience managing service financial performance, including P&L, pricing, labor efficiency, and cost control
Strong track record of client relationship management, service agreement growth, issue resolution, and repeat business

Certifications and Licenses

State Master Electrician License or equivalent preferred
OSHA 30-Hour required

Work Environment

This role is a combination of office and field-based work, with frequent interaction with service technicians, customers, and operations leadership. The Service Manager will support active service operations, including maintenance, service calls, and emergency response.

The role requires real-time decision-making, prioritization, and coordination to manage shifting operational demands and customer needs. Regular visits to active construction and service job sites are required, including exposure to varying weather conditions, noise, dust, and other typical jobsite environments. Required PPE must be worn when visiting job sites.

Schedule

This is a full-time, exempt position. The standard schedule is five days per week, on-site. Flexibility is required to support business needs, including occasional evenings, weekends, or off-shift support as needed.

Physical Requirements

This role requires the physical and environmental demands outlined below, with or without reasonable accommodation. Enterprise Electrical is committed to complying with the Americans with Disabilities Act and providing reasonable accommodations to qualified individuals.

Ability to sit, stand, and walk for extended periods throughout the workday
Frequent use of hands and fingers to operate a computer, mobile devices, and office equipment
Ability to communicate clearly and effectively by phone, video, and in person
Ability to review schedules, reports, financial data, and technical information on a computer screen
Ability to move between office settings, job sites, and customer locations
Ability to navigate active construction and service environments, including uneven surfaces and stairs
Occasional bending, stooping, reaching, or lifting during site visits or operational support
Ability to lift and carry up to 25 pounds occasionally
Ability to wear required PPE, including hard hat, safety glasses, high-visibility vest, and work boots

Tools and Technology

Computer, laptop, and service management software, such as ServiceTrade, FieldEdge, or equivalent
Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook
Mobile phone, tablet, and standard office equipment
CRM and/or ERP systems used for service tracking and reporting
Dispatch and scheduling platforms
Video conferencing tools, such as Microsoft Teams or Zoom
Company vehicle for travel to job sites, customer locations, and operational meetings

Enterprise Electrical Core Values

At Enterprise Electrical, our core purpose is Building Relationships to Enrich Lives. We are guided by the following core values:

Safety First, Safety Always
Committed to Excellence
Plan it, Do it, Own it
Learn it, Know it, Teach it
One Team, One Goal
Positive Attitude Required

Pay: $85,000.00 - $106,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

workforce management jobs in san antonio tx

Service Manager - Electrical Contracting

Call Center- Workforce Manager

Heavy Civil Project Manager

Project Manager

Director of Emergency Services

Land Development Division Manager

Temporary Workforce Management Specialist

Manager - Workforce Programs FT (Career Services)

Lead Business Strategy Analyst - P&C Contact Center Workforce Analytics

Assistant Production Manager

Clerk Customer Svc Ofc Bilingual

Program Manager

Operations Supervisor - Distribution

Business Process Analyst

Sr Analyst, Forecast & Capacity Planning

Assistant Site Manager

Area Manager II

Training Manager

Behavioral Health Care Team Manager

Operations Manager

I want to receive the latest job alert for workforce management in san antonio tx

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