Top 8 Desktop support analyst Jobs in San Jose, Ca

Desktop Analyst
Bloom Energy —Fremont, CA
- $35 - $40 an hour
- Extended hours
- Google Workspace
- Azure
- Mid-level
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Desktop Support Analyst
HEADWAY TECHNOLOGIES INC —Milpitas, CA
- $26 - $33 an hour
- Full-time
- Azure
- Writing skills
- Mid-level
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
IT Support Analyst
ID.me —Mountain View, CA
- $89,918 - $104,880 a year
- Weekends as needed
- Mid-level
- Office
- Windows
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Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Palo Alto, CA
- $85,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
12d
Senior IT Analyst
Hudson Pacific Properties —San Jose, CA
- $38.50 - $45.50 an hour
- Weekends as needed
- Office
- Windows
- Bachelor's degree

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MAC OSX Support Technician
Tentek, Inc. —Sunnyvale, CA
Troubleshoot and resolve technical issues including but not limited to: workstations, docks, network connectivity, line of business applications, password…
$33 - $35 an hour
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IT Support Technician II (Onsite)
MEALS ON WHEELS OF SAN FRANCISCO —San Francisco, CA
Provide an overview and training for new hires on MOWSF systems, answering general questions for log-in and system start-up including email, MS Teams,…
$33 - $35 an hour
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8d

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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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Help Desk Analyst 2 [must have Citrix and VDI] - Franklin County, OH
Software Technology Inc —Franklin County, OH
Manage clients or their own company Citrix systems, VDI and its other technologies. The engineer is responsible for taking care of all the administration tools…
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desktop support analyst jobs near san jose, ca

Desktop Analyst

Bloom Energy -
Fremont, CA

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Job Details

Contract
$35 - $40 an hour

Qualifications

Google Workspace
Zoom
Slack
IT infrastructure
Desktop administration

Full Job Description

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream—we’re making it reality. 

For over two decades, we’ve been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what’s possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled “time-to-power” capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm. 

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century. 

We are looking for a Desktop Analyst  to join our team in one of today’s most exciting technologies.  This role will report to Sr. Service Help Desk Manager and based in Fremont, CA.  This is a fully on-site, in office role 5 days a week. 

Key Responsibilities:

Troubleshoot and resolve hardware, software, and networking issues with a focus on providing a quick and effective resolution.
Provide high-level IT support manufacturing, staff, and employee across all business functions.
Work with other IT teams (network, security, applications) to ensure coordinated problem resolution and ensure service continuity during extended hours.
On a rotational basis, provide day-to-day IT support for manufacturing staff, addressing issues related to desktop computers, workstations, printers, and peripheral devices (scanners, barcode readers, etc.).
Manage, monitor, and respond to IT incidents using Service Desk software (Jira). Ensure all work are logged, prioritized, and escalated according to established procedures.
Support and troubleshoot corporate devices, including laptops, smartphones, video conferencing equipment, printers, and collaboration tools.
Escalate complex technical issues to senior IT staff or specialists, providing detailed documentation and follow-up.
Provide guidance and troubleshooting support for virtual private network (VPN) connections, remote desktop tools, and cloud-based applications.
Maintain a high level of customer service and professionalism when interacting with staff.
Document solutions, create knowledge base articles, and contribute to internal process improvement initiatives.
Participate in after-hours on-call rotation, ensuring availability during critical incidents or outages.

The ideal candidate will:

Proven experience in an IT support or service desk role, ideally in an executive or high-priority support capacity.
Strong knowledge of Windows and Mac OS, as well as mobile devices (iOS, Android).
Proficiency with remote troubleshooting tools (e.g., TeamViewer, Zoom, VPN solutions).
Experience supporting office productivity software (e.g., Microsoft Office 365, Google Workspace, Adobe Creative Suite) and collaboration tools (e.g., Microsoft Teams, Slack).
Solid understanding of IT infrastructure, including networking, Active Directory, VPN, and cloud services (AWS, Azure).
Ability to handle sensitive information with discretion and maintain confidentiality.
Excellent communication skills, with the ability to explain complex technical concepts to non-technical users.
Strong problem-solving skills and a proactive approach to troubleshooting.
Ability to work independently, manage time effectively, and prioritize tasks in a fast-paced environment.
Flexibility to work during evenings, weekends, and holidays as part of the extended hours on call rotation.
Experience with Microsoft Intune a plus
Experience with O365 Admin Portal Experience is a plus
IT certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified IT Professional (MCITP) are a plus.

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

#BEI2024

Pay: $35.00 - $40.00 per hour

Work Location: In person

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desktop support analyst jobs in san jose, ca

Desktop Analyst

Desktop Support Analyst

Remote Service Desk Analyst or IT Technical Support Analyst

IT Support Analyst

Technology Support Analyst

Senior IT Analyst

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