Top 371 Service desk Jobs in San Jose, Ca

Data Center Administrator (Entry Level)
WeZON USA, Inc. —San Jose, CA
- $5,750 - $6,250 a month
- Contract
- Google Workspace
- Computer science
- Computer Science
- Health insurance
Quick Apply
1d
Administrative Coordinator
Moldaw Residences —Palo Alto, CA
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Service Desk III
Crusoe —Sunnyvale, CA
- $100,000 - $120,000 a year
- Full-time
- Background check
- 6 years
- Windows
- Commuter assistance
- Paid parental leave
Quick Apply
Customer Service Representative I
Santa Clara Family Health Plan —San Jose, CA
- $55,958 - $81,139 a year
- Full-time
- Spanish
- Microsoft Outlook
- High school diploma or GED
Remote Service Desk Analyst or IT Technical Support Analyst
eSudo Technology Solutions —San Jose, CA
- Full-time
- Remote
- Mid-level
- Windows
- Analysis skills
- Paid holidays
- Tuition reimbursement
IT Support Technician
Authentic8 —Redwood City, CA
- $40 - $45 an hour
- Full-time
- Hybrid work
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Front Desk Agent
Crescent Hotels & Resorts LLC —San Jose, CA
- $31.13 an hour
- Hotel
- Computer skills
- Negotiation
- Employee discount
Quick Apply
Support Operations Technician II
San Jose Water Company —San Jose, CA
- $35 - $43 an hour
- Full-time
- Mid-level
- Driver's License
- Bachelor's degree
8d
IT Operations Specialist
Spotline Inc —Sunnyvale, CA
- From $40 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
Quick Apply
Technical Support Specialist
Corsair —Milpitas, CA
- Full-time
- Oracle
- Mid-level
- Communication skills
IT Support Technician
Lyon Living —Milpitas, CA
- $25 - $29 an hour
- Email
- Background check
- Pass drug screening
- English
- Health savings account
- Health insurance
9d
Temp IT User Support Specialist
Santa Clara Family Health Plan —San Jose, CA
- $67,863 - $101,795 a year
- Temporary
- Computer science
- Microsoft Excel
- Microsoft Outlook
Temporary IT Support Specialist
Therma —San Jose, CA
- $35 - $40 an hour
- Temporary
- Azure
- Mid-level
- Office
- 401(k)
- Paid sick time
Quick Apply
IT Help Desk Technician - Day Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $80,000 - $96,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
3d
IT Service Desk Coordinator (Pleasanton, CA)
BeneSys, Inc. —Pleasanton, CA
- $28 - $30 an hour
- Full-time
- Office
- Microsoft Office
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
Quick Apply
1d
Technology Support Specialist
CrowdStrike —Sunnyvale, CA
- $85,000 - $120,000 a year
- Full-time
- English
- Research
- Mid-level
- Paid holidays
- Health insurance
1d
IT Support With AV
SDQ LLC —Santa Clara, CA
- $30 - $32 an hour
- Contract
- Mid-level
- Analysis skills
- Organizational skills
Quick Apply
Customer Service Support
Ichor Systems, Inc. —Santa Clara, CA
- $26.54 - $45.10 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Paid holidays
- Dental insurance
4d
Customer Service Representative
American Medical & equipment supply, inc —San Jose, CA
- $21.00 - $30.71 an hour
- Full-time
- Bilingual
- Computer literacy
- Office
- Health insurance
Quick Apply
13d
IT Help Desk Technician - Night Shift
Foxconn Industrial Internet - FII —San Jose, CA
- $88,000 - $110,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply

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service desk jobs near san jose, ca

Data Center Administrator (Entry Level)

WeZON USA, Inc.
San Jose, CA

Quick Apply

Job Details

Contract
$5,750 - $6,250 a month
1 day ago

Benefits

Health insurance

Qualifications

Record keeping
Computer science
Computer Science
Technical documentation
Spreadsheets
Hardware maintenance
IT infrastructure
Uninterruptible power supplies (UPS)
Computer hardware
Hardware support
Hardware management
Productivity software
Associate's degree
Project stakeholder communication
Information Technology

Full Job Description

About the Role

We are looking for a detail-oriented Data Center Administrator to join our Data Center Operations team. This is an entry-level, on-site position responsible for the day-to-day health of our data center environment — monitoring power, cooling, and environmental conditions, tracking physical assets, managing rack space, and keeping our DCIM and asset records accurate.

This role is a strong fit for someone early in their IT career who is organized, comfortable working hands-on with hardware, and enjoys the routine and discipline of infrastructure operations. You will work closely with the IT Help Desk, IT Governance, and Physical Security teams, and you will gain direct exposure to enterprise DCIM platforms and data center best practices.

Key Responsibilities

Daily Operations

Monitoring & Alerting

Monitor the data center environment through our DCIM platforms (Data Center Expert / IT Advisor), tracking devices, electrical power, temperature, and humidity.
Review incoming DCIM email alerts and take appropriate corrective action, including equipment resets and replacements.
Check UPS and device battery status; replace or calibrate batteries as needed.
Audit rack PDU and sensor error alerts, and open troubleshooting requests with the IT Help Desk.
Monitor the Data Center Expert dashboard and update supporting data as needed, including sensor configuration and rack PDU replacements.

Facility & Environmental Checks

Perform a daily physical walkthrough of the data center covering cooling, temperature and humidity, water leak detection, equipment operation, general housekeeping and safety, physical security and access, rack PDU status, and key/lock box management.

Asset & Space Management

Assign rack space per IT Governance approval, and maintain rack assignment and rack space records.
Process asset carry-in, carry-out, and change requests: confirm rack-U elevation and physical location, then update the asset management system (GLPI).
Maintain the physical security carry-in/carry-out request list and upload documentation to the designated secure repository.
Register asset additions, removals, and changes per incoming requests — updating rack unit space and power in DCIM, and asset location in GLPI.
Review asset disposal notifications and reconcile the affected assets in both DCIM and GLPI.

Access & Documentation

Administer DCIM user accounts, processing add, remove, and password reset requests.
Verify that DCIM and IT Advisor data backups complete successfully, and copy backups to the designated shared location.
Keep the team's Confluence documentation current, including rack unit utilization and rack allocation.
Follow up on open Help Desk requests, amber-level alerts, and unexpected asset changes through to resolution.

Weekly Operations

Produce a weekly data center report covering operational status, task completion, and project updates.
Reconcile asset records between GLPI and IT Advisor, investigating and correcting discrepancies.

Required Qualifications

Associate degree in Information Technology, Computer Science, or a related field — or equivalent practical experience or relevant certification.
0–2 years of experience in IT operations, data center operations, IT asset management, or a technical help desk role.
Working knowledge of data center fundamentals: server hardware, rack layout and U-space, power distribution (PDUs), UPS systems, and cooling.
Comfortable with structured recordkeeping and able to keep multiple systems in sync accurately.
Proficiency with Microsoft Office / Google Workspace, particularly spreadsheets, for tracking and reporting.
Strong written and verbal communication skills, with the ability to document work clearly and report status to stakeholders.
High attention to detail and a methodical approach to repeatable daily procedures.
Able to work on-site during scheduled shifts and to respond to environmental or equipment alerts outside of standard business hours as required.

Preferred Qualifications

Hands-on experience with a DCIM platform — Schneider Electric Data Center Expert (DCE) and IT Advisor (ITA) strongly preferred.
Experience with an IT asset management or ITSM tool such as GLPI, ServiceNow, or similar.
Familiarity with Atlassian Confluence or comparable documentation platforms.
Relevant certification such as CompTIA A+, CompTIA Server+, or a data center certification (e.g., DCCA, CDCP).
Experience working within a change management or approval-gated process for physical infrastructure.
Awareness of physical security controls and access-control procedures in a restricted-access facility.

Tools & Systems You'll Use
DCIM (Data Center Expert, IT Advisor) · GLPI asset management · Atlassian Confluence · IT Help Desk ticketing · rack PDUs and environmental sensors · secure document repository for physical security records

Work Environment & Physical Requirements

On-site role in a data center: expect an environment with sustained low temperatures and elevated noise levels.
Regular standing, walking, bending, kneeling, and reaching while working in and around racks.
Ability to lift and move equipment weighing up to 50 lbs, with assistance or mechanical aids where appropriate.
Occasional use of ladders or lifts to service upper rack elevations.
Adherence to all safety, physical security, and access-control procedures at all times.

What We Offer

Medical insurance

Pay: $5,750.00 - $6,250.00 per month

Benefits:

Health insurance

Work Location: In person

Quick Apply

Refine Your Search

service desk jobs in san jose, ca

Data Center Administrator (Entry Level)

Administrative Coordinator

Service Desk III

Customer Service Representative I

Remote Service Desk Analyst or IT Technical Support Analyst

IT Support Technician

Front Desk Agent

Support Operations Technician II

IT Operations Specialist

Technical Support Specialist

IT Support Technician

Temp IT User Support Specialist

Temporary IT Support Specialist

IT Help Desk Technician - Day Shift

IT Service Desk Coordinator (Pleasanton, CA)

Technology Support Specialist

IT Support With AV

Customer Service Support

Customer Service Representative

IT Help Desk Technician - Night Shift

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