Top 121 Guest services manager Jobs in San Luis Obispo, Ca

Pet Resort Front Office
Thousand Hills Pet Resort —San Luis Obispo, CA
- $17.50 - $21.50 an hour
- 8 hour shift
- Background check
- Office
- Organizational skills
- Employee discount
- Loan forgiveness
Assistant Hotel General Manager
The Carlton Hotel —Atascadero, CA
- $70,700 - $75,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Club Manager
CB Club —San Luis Obispo, CA
- $65,000 - $80,000 a year
- Full-time
- Culinary experience
- Mid-level
- Team management
- Health insurance
- Dental insurance
Quick Apply
Hotel Manager
Inn At The Pier Pismo Beach, Curio Collection by Hilton —Pismo Beach, CA
- $80,000 - $90,000 a year
- Mid-level
- Windows
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Front Desk Night Auditor 1+yr exp preferred
Adelaide Inn —Paso Robles, CA
- $17 - $20 an hour
- Part-time
- In person
- Hotel
- US work authorization
- Cleaning
- Free parking
- Paid holidays
Quick Apply
Assistant Store Manager
O'Neill Clothing —Pismo Beach, CA
- From $25 an hour
- 8 hour shift
- Merchandising
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
7d
General Manager
The Wayfarer SLO —San Luis Obispo, CA
- $110,000 - $125,000 a year
- 3 years
- Hotel
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
General Manager
Ulta Beauty, Inc. —San Luis Obispo, CA
- $40 - $54 an hour
- Weekends as needed
- Merchandising
- Data analysis skills
- Bachelor's degree
- Dental insurance
- Paid time off
General Manager
Bellasera Hotel and Suites —Paso Robles, CA
- $110,000 a year
- 3 years
- Hotel
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
HR Generalist & Office Manager
Blue Mango Management —San Luis Obispo, CA
- $30 - $34 an hour
- Full-time
- Google Workspace
- ServSafe
- Mid-level
- Health insurance
- Retirement plan
Quick Apply
Operations Associate (Part-Time) - Higuera St.
ALO —San Luis Obispo, CA
- $18 - $20 an hour
- Part-time
- Customer service
- Merchandising
- Ability to lift 50 pounds
- Commuter assistance
- Health insurance
Quick Apply
Reservation Office Clerk
Madonna Inn —San Luis Obispo, CA
- $19.00 - $22.25 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
Visual Lead - Higuera St.
ALO —San Luis Obispo, CA
- $22 - $26 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Recruiting
- Commuter assistance
- Health insurance
Quick Apply
Night Auditor
La Cuesta Inn —San Luis Obispo, CA
- Part-time
- Computer literacy
- Basic math
- Mid-level
Operations Lead - Higuera St.
ALO —San Luis Obispo, CA
- $22 - $26 an hour
- Weekends as needed
- Sales
- Mid-level
- Recruiting
- Commuter assistance
- Health insurance
Quick Apply
Sales & Service Manager - Higuera St.
ALO —Pismo Beach, CA
- $33.00 - $35.10 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Outlook
- 5 years
- Commuter assistance
- Health insurance
Quick Apply
Guest Services Agent
Inn at the Pier —Pismo Beach, CA
- $18 an hour
- Sanitation
- Windows
- Hotel
- Paid holidays
- Health insurance
Quick Apply
Wine Bar/Retail Shop Manager – Cali Love Wine | Pismo Beach, CA
Cali Love Wine —Pismo Beach, CA
- $25 an hour
- Part-time
- Background check
- Bar
- Mid-level
- Paid training
- Paid time off
Quick Apply
Restaurant Supervisor
Vespera Resort on Pismo Beach —Pismo Beach, CA
- $25.00 - $30.16 an hour
- Weekends as needed
- Bar
- Mid-level
- US work authorization
Quick Apply
Director of Sales
The Wayfarer SLO —San Luis Obispo, CA
- $90,000 - $110,000 a year
- Customer service
- Hotel
- Contracts
- Health insurance
- Dental insurance
Quick Apply

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Pet Resort Front Office

Thousand Hills Pet Resort -
San Luis Obispo, CA

Apply Now

Job Details

Part-time | Full-time
$17.50 - $21.50 an hour

Benefits

Employee discount
Loan forgiveness

Qualifications

Computer operation
Teamwork
Google Docs
Database systems
Operating systems
Managing clients in a customer support role
Organizational skills
Appointment scheduling
Time management

Full Job Description

Thousand Hills Pet Resort is rooted in its philanthropic mission, with all profits from the boarding, daycare, and grooming facilities directly invested to further the mission of New Life K9s, placing service dogs, trained by incarcerated individuals at the California Men’s Colony, to veterans and first responders experiencing PTSD at no cost to the recipients. The work you will do with us will help save lives!

Remaining community minded, we pride ourselves on cultivating a collaborative and communicative work environment. We stand by our motto, “Caring, Friendly, and Fun!” and work in all aspects of THPR to ensure top tier service for clients, the best possible environment for our canine and feline guests, and a positive work environment for all of our staff members.

We are excited to find a highly motivated and organized Front Office/Reception Staff member. We are on the lookout for someone who is a skilled multi-tasker, and can balance competing needs of customers, interacting effectively with customers on the phone, in the office, and via SMS/email.

The ideal candidate will be comfortable with animals, including large dogs, and confident in transporting dogs from the front office to our Boarding facility, conducting brief physical assessments of the dogs, and familiar enough with dog behavior to complete brief interviews to preliminarily determine dog’s sociabilities and play styles.

Communication is the cornerstone of success, and ideal candidates will communicate effectively with clients, co-workers and management, and appropriately document all concerns, updates, and relevant information.

ROLE AND RESPONSIBILITIES

As an Office Receptionist, you should anticipate…

Answering phone calls and emails, checking clients in and out of the facility, taking detailed notes regarding dog information (ex: feeding instructions, medications, allergies, behavioral traits, on-site property), making reservations, managing waitlists, and processing new clients.
Managing the Grooming calendar, and following procedures to ensure Grooming staff has enough time to complete services.
Providing caring, friendly, and fun customer interactions and building relationships, deescalating any conflict, and forwarding all complaints to the resort Client Experience Manager.
Building relationships to further customer trust by listening, maintaining integrity, continuous communication, and presenting yourself professionally through appearance and actions.
Ensuring that all office and customer standards and policies are maintained. Share suggestions for improvement of office and customer standards and policies to the Resort Managers. Collaboration and new ideas are valued!
Maintain high resort standards by caring for office equipment, supplies, and physical space, taking out trash, sweeping floors, cleaning bathroom etc. as needed. Report deficiencies and needs to the manager.
Occasionally transporting dogs from care of owner to boarding facility, asking questions about dogs behavior and sociability to elicit necessary information, completing Watchchecks and Initial Watchchecks physically checking dogs.

ATTRIBUTES OF A SUCCESSFUL RECEPTIONIST

High level of attention to detail.
Ability to manage a variety of inputs simultaneously, comfort with managing phone calls, emails, texts and other methods of communication.
Self-motivated, able to work without supervision.
Proactive, jumping in on necessary tasks before being told to do so.
Excellent time management skills.
Comfort with client care, communication with clients in a friendly and responsive manner.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

Prior experience in a face-to-face customer service position in a fast-paced environment.
Must be able to confidently navigate Mac Operating Systems, Microsoft Office, Google Docs, task management programs, Acrobat and online database management. Strong computer skills are an absolute must. Strong organizational skills. Experience working with animals is a plus.

ADDITIONAL NOTES

The position is hourly and requires an availability of 20 hours/week minimum. Requires availability during weekends and holidays due to increased reservations. One mandatory monthly staff meeting is required, from 6:45pm-8:15pm on Thursdays. Meeting schedule posted for the year for all employees to access. Time off requests will be handled on an individual basis and are required to be submitted before schedules are posted and at minimum 2 weeks in advance.
Typical Work Week: shift times starting between 7:15 am - 9:15 am with end of shift between 4:15 pm - 6:15 pm, for 8 hour shifts with 55 minute daily lunch breaks. Working at least one of the following; Saturday, Sunday.
This position requires employees to keep a resort-like appearance that is clean, professional, and within the uniform policies of the Resort.
Son Care Foundation and Thousand Hills Pet Resort is a qualified employer under the Public Service Loan Forgiveness Program (PSLF). For more information, visit studentaid.gov/pslf to see steps on loan forgiveness.

CONTACT INFORMATION

If interested in the position, please apply on our website, at thousandhillspetresort.com.

Pay: $17.50 - $21.50 per hour

Benefits:

Employee discount

Work Location: In person

Apply Now

Refine Your Search

guest services manager jobs in san luis obispo, ca

Pet Resort Front Office

Assistant Hotel General Manager

Club Manager

Hotel Manager

Front Desk Night Auditor 1+yr exp preferred

Assistant Store Manager

General Manager

General Manager

General Manager

HR Generalist & Office Manager

Operations Associate (Part-Time) - Higuera St.

Reservation Office Clerk

Visual Lead - Higuera St.

Night Auditor

Operations Lead - Higuera St.

Sales & Service Manager - Higuera St.

Guest Services Agent

Wine Bar/Retail Shop Manager – Cali Love Wine | Pismo Beach, CA

Restaurant Supervisor

Director of Sales

I want to receive the latest job alert for guest services manager in san luis obispo, ca

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