Top 11 Service desk analyst Jobs in Sandy, Ut

Service Desk Analyst
Ultradent Products Inc. —South Jordan, UT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
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8d
Help Desk Technician / Analyst
WesTech Engineering, LLC —Salt Lake City, UT
- Urgently hiring
- Mid-level
- Office
- Microsoft Office
- Paid parental leave
- Health savings account
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14d
Engineering-Draper-Analyst/Associate-Help Desk User Support
Goldman Sachs —Draper, UT
- Research
- Mid-level
- Office
- Disability insurance
- Health insurance
Technology Problem Management Analyst
OneMain General Services Corporation —Salt Lake City, UT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
Product Data Analyst
Wand —Salt Lake, UT
- $145,000 - $175,000 a year
- Full-time
- Remote
- SQL
- Senior level
Service Desk Manager
Packsize —Salt Lake City, UT
- Full-time
- Clean driving record
- Salesforce
- Data analysis skills
- Health savings account
- Disability insurance
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VP, Data & Analytics
Scribd, Inc. —Salt Lake City, UT
- $225,000 - $320,000 a year
- Full-time
- Residential
- Analysis skills
- Recruiting
- Paid parental leave
- Disability insurance

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service desk analyst jobs near sandy, ut

Service Desk Analyst

Ultradent Products Inc. -
South Jordan, UT

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Job Details

Full-time
8 days ago

Qualifications

FTP
Customer communication
Network troubleshooting
Mobile device support
Microsoft Excel
Microsoft Outlook
Computer Science
Incident report management
Laptop (troubleshooting support)
Word embeddings
Information Systems
Mid-level
Windows
Printer (troubleshooting support)
Software installation
3 years
VLAN
Firewall
Bachelor's degree
Internal employee customer service
Productivity software support
Desktop (troubleshooting support)
Desktop applications
Computer Information Systems
Technical support via email
Desktop administration
Bachelor's degree in computer science
Mobile devices

Full Job Description

Ultradent Products Inc., an Oral Health Care Global leader, is searching for a Service Desk Technician to work in our Information Technology Department.

On Site Day Shift (Monday through Friday 9/80 shift with every other Friday off, plus 24/7 on-call on a rotation basis)

Job Responsibilities of the Service Desk Technician:

IT technical support covering desktops, laptops, mobile devices, network, printers, and a variety of Corporate and facility applications.
Provide usage support to software packages including but not limited to Microsoft Word, Outlook, Excel, PowerPoint, etc.
Track calls, emails, and walk-in support requests.
Build and deploy workstations and complete desktop application installations.
Troubleshoot and resolve incidents and requests for support.
Identify and report to Service Desk Manager recurring incidents to spot trends and potential problem sources.
Key role in ensuring excellence of service to internal users at all levels of the organization.

What we're looking for in you:

Customer service focused, likes to help people.
Exceptional troubleshooting skills.
Has the desire and ability to quickly learn and understand new technologies and applications.
Basic working knowledge of networking concepts: DNS, DHCP, VLans, NTP, TCP/IP, FTP, Firewalls.
Knowledge of Windows and major desktop applications: Office Suites, Adobe products, etc.
Ability to work independently.
Excellent verbal and written communications skills.
Ability to follow process and procedure

What you will need to be successful:

Bachelor's degree in computer science, information systems, or another related field preferred
3-5 years of experience supporting Microsoft technologies is ideal
IT Training and Certifications is a plus

Ultradent is an Equal Opportunity Employer. We are a global culture where differences and perspectives are sought after, welcomed, and embraced. We consider all qualified applicants fairly, based on their experience, skills, and potential to contribute to our team. Our core values – Integrity, care, quality, innovation, and hard work- guide us daily. These values, when balanced, shape our workplace culture and ensure that we remain focused on our vision while maintaining a professional and inclusive environment.

VEVRAA Federal Contractor: For more information please contact us at [email protected]

PWDNET

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Refine Your Search

service desk analyst jobs in sandy, ut

Service Desk Analyst

Help Desk Technician / Analyst

Engineering-Draper-Analyst/Associate-Help Desk User Support

Technology Problem Management Analyst

Product Data Analyst

Service Desk Manager

VP, Data & Analytics

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