Top 65602 Jobs in Santa Ana, Ca

Help Desk Technician
Knobbe Martens Olson & Bear LLP —Irvine, CA
- $60,000 - $75,000 a year
- Overtime
- Windows
- Travel
- In-person
- Health savings account
- Health insurance
Quick Apply
9d
Data Processor and Customer Service
Decision Ready Solutions —Irvine, CA
- $18 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Data Entry Associate
National Auto Loan Network —Tustin, CA
- From $19 an hour
- Full-time
- Background check
- Basic math
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
1d
Scheduling Assistant
360 Behavioral Health —Orange, CA
- $20 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Stockroom Clerk
At Work Personnel —Santa Ana, CA
- $20 - $22 an hour
- Full-time
- Computer literacy
- Basic math
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
Stocker
Walmart —Santa Ana, CA
- $17 - $30 an hour
- Part-time
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Secretary School / Program Support (Bilingual & Non Bilingual)
Anaheim Union High School District —Anaheim, CA
- $4,539 - $6,274 a month
- Full-time
- High school
- Word processing
- Mid-level
Crew
Trader Joe's —Tustin, CA
- $17 - $21 an hour
- Part-time
- Entry level
Administrative Assistant
Home Depot / THD —Orange, CA
- 18 years or older
- Microsoft Excel
- No experience needed
4d
In-Store Shopper
Albertsons Companies —Orange, CA
- $17.10 - $23.60 an hour
- Part-time
- Fair chance
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
11d
Mail Clerk
HomeXpress Mortgage Corp —Santa Ana, CA
- $41,000 - $45,000 a year
- Full-time
- Computer literacy
- Office
- High school diploma or GED
Quick Apply
Guest Service Representative
Marriott International, Inc —Irvine, CA
- $29.65 an hour
- Part-time
9d
Front End Entry Level
Albertsons —Tustin, CA
- $17.00 - $28.95 an hour
- Part-time
- Cash register
- Fair chance
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
10d
Stock Associate
World Market —Santa Ana, CA
- $16.90 - $17.40 an hour
- Part-time
- Merchandising
- 16+ years old
- Fair chance
- Paid holidays
- Health insurance
Quick Apply
Senior Library Clerk
City of Orange, CA —Orange, CA
- $49,514 - $63,506 a year
- Weekends as needed
- Clean driving record
- Writing skills
- Basic math
- Paid holidays
- Disability insurance
3d
Warehouse Worker I
County of Orange —Santa Ana, CA
- $42,140.80 - $55,016.00 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
2d
General Laborer, Warehouse
Reyes Coca-Cola Bottling —Downey, CA
- From $24.60 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
8d
Empleado de restaurante
Raising Cane's —Santa Ana, CA
- $20 an hour
- 401(k)
Quick Apply
Stock Associate - Levi's® Orange, CA
Levi Strauss & Co. —Orange, CA
- Part-time
- High school diploma or GED
- Cleaning
- Reliable transportation
- Health insurance
- 401(k) matching
Quick Apply
In-Store Shopper
Vons —Garden Grove, CA
- $17.10 - $23.60 an hour
- Part-time
- Fair chance
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
7d

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Help Desk Technician

Knobbe Martens Olson & Bear LLP -
Irvine, CA

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Technical documentation
Zoom
Windows
Law office experience
Desktop administration

Full Job Description

General Summary: Under direction, provide first-line technical support to attorneys and staff across all Firm offices. Serve as the primary point of contact for IT support requests received through the Help Desk phone line and FreshService ticketing system. Diagnose and resolve hardware, software, access, and application issues; document troubleshooting activities; and escalate complex issues as needed. This position also provides opportunities to assist with technology projects and gain experience with enterprise systems. Must be able to follow instructions, complete assignments in a timely manner, and work effectively in a team environment.

Responsibilities:

· Serve as the first point of contact for IT support requests received through the Help Desk phone line and FreshService ticketing system.

· Receive, document, prioritize, track, and resolve user support requests.

· Diagnose and troubleshoot hardware, software, access, application, and peripheral issues.

· Escalate issues requiring advanced support and provide complete troubleshooting documentation.

· Provide high-quality customer service and timely communication to attorneys and staff.

· Assist with workstation deployments, equipment installations, relocations, and hardware replacements.

· Support desktops, laptops, printers, scanners, monitors, docking stations, conference room technology, and other office equipment.

· Assist users with Teams, Zoom, and audiovisual technology issues.

· Maintain accurate hardware inventory and asset records.

· Participate in technology projects, system upgrades, and other IT initiatives as assigned.

· Follow established troubleshooting procedures and document all support activities.

· Work closely with other IT team members to ensure timely resolution of user issues.

· Determine when issues require escalation beyond first-line support.

· Complete and document basic troubleshooting before escalating issues.

· Capture symptoms, error messages, troubleshooting steps, and results.

· Provide clear and complete notes to support efficient issue resolution.

Qualifications:

IT support, customer service, or technical support experience preferred.
Experience working in a Help Desk or Service Desk environment preferred.
Strong willingness to learn troubleshooting techniques and develop technical skills.
Strong knowledge of Microsoft Windows operating systems.
Excellent customer service and communication skills.
Ability to remain professional and composed while supporting users in time-sensitive situations.
Familiarity with ticketing systems such as FreshService preferred.
Previous law firm or professional services experience preferred.

Status: Non-Exempt

Hours: Monday through Friday, 8:30 a.m. to 5:30 p.m. This position depends upon the ability of the employee to work closely with attorneys and staff members during regularly scheduled hours. This position requires the ability to work overtime, which often cannot be predicted. This position requires the ability to travel to other branch offices, which may involve an overnight stay extending beyond one day.

Location: Irvine, CA

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

jobs in santa ana, ca

Help Desk Technician

Data Processor and Customer Service

Data Entry Associate

Scheduling Assistant

Stockroom Clerk

Stocker

Secretary School / Program Support (Bilingual & Non Bilingual)

Crew

Administrative Assistant

In-Store Shopper

Mail Clerk

Guest Service Representative

Front End Entry Level

Stock Associate

Senior Library Clerk

Warehouse Worker I

General Laborer, Warehouse

Empleado de restaurante

Stock Associate - Levi's® Orange, CA

In-Store Shopper

I want to receive the latest job alert for jobs in santa ana, ca

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