Top 84 Head of fraud operations Jobs in Santa Ana, Ca

Head of Fraud Operations
Collectors —Santa Ana, CA
- $139,641 - $200,711 a year
- Email
- SQL
- Machine learning
- Continuous improvement
- Commuter assistance
- Paid holidays
HCA Service Chief II
County of Orange —Santa Ana, CA
- $108,409.60 - $134,700.80 a year
- Urgently hiring
- Microsoft Word
- Microsoft Excel
- Writing skills
Head of Disputes Operations
Collectors —Santa Ana, CA
- $110,891 - $170,035 a year
- Email
- Analysis skills
- Supervising experience
- Continuous improvement
- Commuter assistance
- Paid holidays
Hub Head
GOFO INC —Chino, CA
- $80,000 - $100,000 a year
- Mid-level
- Warehouse
- Organizational skills
Quick Apply
Head of Regional Operations
Weber Distribution LLC —Santa Fe Springs, CA
- Office
- Bachelor's degree
- Travel
4d
Head of Transportation
JD LOGISTICS US —City of Industry, CA
- $163,500 - $261,000 a year
- Full-time
- English
- Mentoring
- Senior level
Quick Apply
Head of Customer Support
Anduril Industries —Costa Mesa, CA
- $253,000 - $336,000 a year
- Email
- Computer science
- Computer Science
- Engineering
Quick Apply
Chief Operating Officer (COO)
Illumination Health + Home —Santa Ana, CA
- $210,000 - $230,000 a year
- Full-time
- Nursing
- Master's degree
- Bachelor's degree
- AD&D insurance
- Disability insurance
Quick Apply
10d
Chief Financial Officer - Administration - Days
University of California, Irvine —Orange, CA
- $534,500 - $1,167,900 a year
- Full-time
- Background check
- 11+ years
- Project management
- Health insurance
- Retirement plan
Head of Growth
Tebra —Corona del Mar, CA
- $200,000 - $228,500 a year
- Email
- Remote
- Senior level
- Communication skills
- Commercial
- Health insurance
- Work from home
Quick Apply
Chief Information Officer
W.E. O'Neil Construction —Irvine, CA
- $265,000 - $300,000 a year
- Full-time
- Hybrid work
- Construction site
- Office
- Travel
- Health insurance
- Dental insurance
Quick Apply
Chief Financial Officer - Property Management - CORP
Aperto Property Management, Inc —Irvine, CA
- $185,000 - $215,000 a year
- Full-time
- 7 years
- CPA
- Office
- Disability insurance
- Health insurance
Quick Apply
Head of Operations
Paramount Financial Services —Newport Beach, CA
- $95,000 - $125,000 a year
- Full-time
- Office
- In-person
- Senior level
- Health insurance
- Dental insurance
Quick Apply
15h
Divisional Head-Last Mile
Maersk —Brea, CA
- $165,000 - $180,000 a year
- Full-time
- Bachelor's degree
- Travel
- Fair chance
- Health insurance
- Dental insurance
Chief Program Officer
Families Forward —Irvine, CA
- $160,000 - $180,000 a year
- Full-time
- Office
- Master's degree
- Bachelor's degree
- 403(b) matching
- Paid holidays
Quick Apply
11d
Head of Operational Excellence, Mission Readiness
Anduril Industries —Costa Mesa, CA
- $220,000 - $293,000 a year
- Email
- Research
- Travel
- Senior level
Quick Apply
Chief of Staff and Vice President for Presidential Operations
Cal Poly Pomona —Pomona, CA
- $300,000 - $315,000 a year
- Full-time
- Background check
- Research
- Office
- Dental insurance
- Vision insurance
Healthcare Organization Chief Operating Officer
Prudential Healthcare —Cerritos, CA
- $90,000 - $100,000 a year
- Full-time
- 5 years
- Analysis skills
- Recruiting
- Paid holidays
- Health insurance
Quick Apply
Chief Technology Officer
Hot Topic & BoxLunch —City of Industry, CA
- $300,000 - $350,000 a year
- Full-time
- Hybrid work
- Product management
- Senior level
11d
Head of Manufacturing
TRL11, Inc. —Irvine, CA
- $160,000 - $220,000 a year
- Full-time
- 7 years
- Bachelor's degree
- US work authorization
- Health insurance
- Dental insurance
Quick Apply

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Head of Fraud Operations

Collectors -
Santa Ana, CA

Apply Now

Job Details

Full-time
$139,641 - $200,711 a year

Benefits

Commuter assistance
Paid holidays
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance
401(k) matching
Employee discount
Flexible schedule

Qualifications

KYC
Team leadership
Caseload management
Regulatory reporting
SQL
Business intelligence tools
Machine learning
Compliance documentation
Suspicious activity report (SAR) preparation
Data analytics tools
Senior leadership
Database software proficiency

Full Job Description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

The Head of Fraud Operations runs the operational engine of fraud prevention across Collectors’ Marketplace, Power Packs, and emerging Financial Services lending business. This senior leader owns real-time and manual-review decisioning, fraud investigations, and AML alert operations; tunes rules and partners with Data Science on models; and builds the team, tooling, SLAs, and metrics that hold fraud losses down without imposing undue customer friction. The role manages a team, reports to the Head of Risk & Compliance, and works closely with Disputes Operations on fraud-related chargebacks and with Trust & Safety on enforcement.

What You'll Do

Fraud Detection & Decisioning Operations

Day-to-day operations. Own real-time decisioning, manual-review queues, and case management across Marketplace, Power Packs, and lending.
Rules & model performance. Monitor rules and ML-model performance, recommend and implement rule and threshold changes, and partner with Data Science / Risk Strategy on tuning and retraining.
Queue & SLA health. Manage review-queue health, decision SLAs, and analyst productivity and quality.

Investigations & Response

Multi-typology investigations. Lead investigations into payment fraud, account takeover, seller / listing fraud, counterfeit and authenticity abuse, collusion and shill activity, promotion abuse, and laundering of value through high-worth collectibles.
Account-takeover response. Own ATO and account-security operations — detection, containment, recovery, and customer remediation.
Cross-team handoffs. Partner with Disputes Operations on fraud-driven chargebacks and with Trust & Safety on enforcement and offboarding.

AML/KYC Operations

Alert operations. Run KYC / CIP review, transaction-monitoring alert disposition, and sanctions / OFAC screening for the lending business and marketplace.
SAR support. Prepare and support suspicious-activity reporting and maintain investigation documentation to AML and audit standards.

Tools, Vendors & Reporting

Tooling & signals. Manage fraud, identity, and device-intelligence tooling and vendors; evaluate and onboard new signals and platforms.
Metrics & continuous improvement. Define and report fraud loss rate, false-positive / decline rate, detection rate, review SLA, and recovery; drive continuous improvement against targets.
Team building. Build, lead, and develop the fraud-operations team; scale headcount and managed-services support in line with volume growth.

Who You Are:

Required Qualifications

7+ years in fraud operations or fraud investigations, including leadership of analysts or teams.
Hands-on experience with fraud-detection systems (rules engines, ML-based decisioning), case management, and manual review at scale.
Strong command of fraud typologies in payments and marketplace settings — account takeover, payment fraud, and seller fraud in particular.
Working knowledge of AML / KYC operations and the SAR process.
Data fluency: able to analyze fraud trends and translate them into rule and threshold changes; comfortable with SQL and dashboards.

Preferred Qualifications

High-volume, high-AOV consumer marketplace or fintech / lending fraud experience.
Certifications such as CFE (fraud) or CAMS (AML).
Experience standing up or materially scaling a fraud-operations function.
Familiarity with collectibles / authenticity fraud or abuse of chance-based products.

Salary Range: The salary range for this position is $139,641 - $200,711. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us:

Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All salaried employees are eligible for flexible time-off
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

Candidates must be authorized to work in the United States.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected]

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.

Apply Now

Refine Your Search

head of fraud operations jobs in santa ana, ca

Head of Fraud Operations

HCA Service Chief II

Head of Disputes Operations

Hub Head

Head of Regional Operations

Head of Transportation

Head of Customer Support

Chief Operating Officer (COO)

Chief Financial Officer - Administration - Days

Head of Growth

Chief Information Officer

Chief Financial Officer - Property Management - CORP

Head of Operations

Divisional Head-Last Mile

Chief Program Officer

Head of Operational Excellence, Mission Readiness

Chief of Staff and Vice President for Presidential Operations

Healthcare Organization Chief Operating Officer

Chief Technology Officer

Head of Manufacturing

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