Top 309 Support technician Jobs in Santa Rosa Ca

IT Support Technician
Boisset Collection —Saint Helena, CA
- $70,000 - $75,000 a year
- Overtime
- Hospitality
- Microsoft Outlook
- Mid-level
Quick Apply
7d
IC Package Test Technician
Magnit Global —Santa Rosa, CA
- $20.17 - $26.90 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
6d
Certified Radiology Technologist - (RAD Tech)
AMN Healthcare —Santa Rosa, CA
- $3,361 - $3,464 a week
- 8 hour shift
- Mid-level
- ER
- Radiology
- Disability insurance
- Health insurance
Ophthalmic Technician
Eye Specialist Medical Group, Inc —Napa, CA
- $18 - $25 an hour
- Urgently hiring
- Spanish
- Anatomy knowledge
- Clinic experience
- Paid holidays
- Health insurance
Quick Apply
Licensed Psychiatric Technician
Elwyn —Santa Rosa, CA
- $38 an hour
- Serving
- Clean driving record
- Current TB test
- Paid training
- Health insurance
Quick Apply
Behavioral Health Technician - BHT
FIRST HORIZON RECOVERY —Rohnert Park, CA
- $23 - $26 an hour
- Full-time
- CPR Certification
- Maintenance
- Residential
Quick Apply
Medication Technician
BRIGHTWATER SENIOR LIVING GROUP, LLC —Healdsburg, CA
- From $21 an hour
- CPR Certification
- BLS Certification
- English
Quick Apply
Experienced Veterinary Technician/Assistant
Occidental Veterinary Hospital —Occidental, CA
- $24 - $27 an hour
- Part-time
- Background check
- Computer literacy
- Laboratory experience
- Paid holidays
- Health insurance
Quick Apply
Computed Tomography Technologist - (CT Tech)
AMN Healthcare —Santa Rosa, CA
- $3,405 - $3,509 a week
- 8 hour shift
- Mid-level
- ER
- Radiology
- Disability insurance
- Health insurance
Behavior Technician
Kyo Autism Therapy —Santa Rosa, CA
- $24.00 - $27.50 an hour
- Background check
- Current TB test
- Ability to lift 50 pounds
- Paid training
- Mileage reimbursement
Quick Apply
Veterinary Technician
VCA Animal Hospitals —Santa Rosa, CA
- $30 - $35 an hour
- Full-time
- Mid-level
- Continuing education credits
- Health savings account
7d
Licensed Psychiatric Technician
Elwyn —Santa Rosa, CA
- $38 an hour
- Serving
- Clean driving record
- Current TB test
- Paid training
- Health insurance
Quick Apply
Autism Support Technician
Maxim Healthcare Services Direct —Petaluma, CA
- $26 - $27 an hour
- Full-time
- 18 years or older
- CPR Certification
- Current TB test
- Paid training
- Commuter assistance
Quick Apply
Veterinary Technician ER
VCA Animal Hospitals —Rohnert Park, CA
- $30 - $37 an hour
- Full-time
- Mid-level
- ER
- Continuing education credits
- Health savings account
Licensed Psychiatric Technician (LPT)
Elwyn —Santa Rosa, CA
- $42 an hour
- Serving
- Clean driving record
- Current TB test
- Paid training
- Health insurance
Quick Apply
X Ray Technician Limited Scope-5k sign on bonus
Concentra —Rohnert Park, CA
- $30 - $40 an hour
- Full-time
- CPR Certification
- Microsoft Excel
- Vital signs
- Commuter assistance
- Disability insurance
Registered Behavior Technician (RBT)/Direct Support Professional
Elwyn —Santa Rosa, CA
- $27 - $29 an hour
- Serving
- Clean driving record
- Psychiatry
- Paid training
- Health insurance
Quick Apply
Entry Level Behavior Technician
ACES ABA —Petaluma, CA
- $22 - $27 an hour
- High school diploma or GED
- Clinic
- Driver's License
- Paid training
- Health insurance
Quick Apply
Entry Level Behavior Technician
ACES ABA —Santa Rosa, CA
- $22 - $27 an hour
- High school diploma or GED
- Clinic
- Driver's License
- Paid training
- Health insurance
Quick Apply
Aircraft Maintenance Technician - RW
REACH Medical Holdings —Napa, CA
- $78,287 - $113,480 a year
- Overtime
- Customer service
- Mid-level
- 3 years

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IT Support Technician

Boisset Collection -
Saint Helena, CA

Quick Apply

Job Details

$70,000 - $75,000 a year
7 days ago

Qualifications

Desktop computer repair
Cloud identity and access management (IAM)
Customer communication
Microsoft Outlook
Smartphone (troubleshooting support)
Wireless networking
Technical documentation
Laptop (troubleshooting support)
Moving
Hardware maintenance
Microsoft Exchange
Public Cloud
Windows
Printer (troubleshooting support)
Driver's License
Internal employee customer service
Email configuration (technical support)
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Computer management
Azure AD
Networking equipment (troubleshooting support)
Microsoft Teams
SharePoint
Desktop administration
Technical writing experience within technology
Hardware diagnostics
Peripheral hardware support

Full Job Description

Position Summary

The IT Support Technician provides hands-on technical support to employees across our corporate, winery, hospitality, retail, and production locations. This position serves as a primary point of contact for day-to-day technology issues and is responsible for troubleshooting hardware, software, network connectivity, mobile devices, point-of-sale systems, printers, conference room technology, and Microsoft 365 applications.

The ideal candidate is customer-focused, technically capable, organized, and comfortable working independently in a multi-site environment. This position requires both remote and on-site support and will work closely with the Director of Information Technology, external technology partners, vendors, and business teams to maintain reliable and secure technology operations.

Key Responsibilities

End-User Support

Provide Tier 1 and Tier 2 technical support for desktops, laptops, mobile devices, printers, peripherals, and business applications.
Troubleshoot Windows, Microsoft 365, Outlook, Teams, OneDrive, SharePoint, and related productivity applications.
Diagnose hardware, software, connectivity, authentication, and user-access issues.
Respond to and manage support requests through the IT ticketing system.
Provide both remote and on-site technical assistance to employees.
Escalate complex infrastructure, security, application, or network issues when appropriate.
Communicate clearly with users throughout the troubleshooting and resolution process.

Microsoft 365 & Identity Support

Assist with Microsoft 365 user administration, including account setup, licensing, password resets, and basic access management.
Support Microsoft Entra ID user accounts, groups, authentication, and Multi-Factor Authentication.
Assist users with Microsoft Authenticator enrollment and account recovery.
Support Exchange Online mailboxes, shared mailboxes, distribution groups, and basic email troubleshooting.
Assist with onboarding and offboarding processes, including account creation, access changes, device preparation, and equipment recovery.

Hardware & Endpoint Support

Configure, deploy, maintain, and troubleshoot Windows computers, iPads, iPhones, and other company-owned devices.
Install and configure approved software and applications.
Prepare equipment for new employees and replacement deployments.
Maintain accurate inventory of computers, mobile devices, peripherals, and other IT assets.
Perform hardware diagnostics and coordinate warranty repairs or equipment replacement when necessary.
Support endpoint management and security tools under the direction of IT leadership.

Network & Infrastructure Support

Perform basic troubleshooting of wired and wireless network connectivity.
Assist with troubleshooting switches, wireless access points, firewalls, internet circuits, and related network equipment.
Troubleshoot DHCP, DNS, IP addressing, VLAN, and general connectivity issues.
Assist with network equipment installation, replacement, cabling, and documentation.
Work with Internet Service Providers and technology vendors to troubleshoot outages and service issues.
Perform initial troubleshooting and information gathering before escalating infrastructure issues.

Hospitality, Retail & Winery Technology

Support technology used at tasting rooms, wineries, hospitality locations, retail stores, and other company facilities.
Troubleshoot Point-of-Sale hardware including terminals, iPads, receipt printers, payment devices, and related peripherals.
Assist with Commerce7, Square, and other business technology platforms as required.
Support conference room technology including displays, cameras, microphones, and video conferencing equipment.
Troubleshoot printers, label printers, network-connected devices, and other location-specific technology.
Coordinate technology installations and equipment deployments for new or remodeled locations.

IT Operations

Maintain technical documentation, equipment records, network information, and support procedures.
Monitor outstanding support requests and ensure issues are resolved in a timely manner.
Assist with technology projects, upgrades, migrations, and new system deployments.
Coordinate with third-party managed service providers and technology vendors when necessary.
Follow established cybersecurity policies and help identify or escalate potential security incidents.
Assist with technology audits, asset inventories, and lifecycle replacement planning.
Provide occasional after-hours support for critical business operations, events, or technology outages when required.

Qualifications

Required

2+ years of experience providing IT help desk, desktop support, or technical support in a professional environment.
Strong troubleshooting skills with Windows computers and common desktop hardware.
Working knowledge of Microsoft 365, Outlook, Teams, OneDrive, and SharePoint.
Familiarity with Microsoft Entra ID / Azure Active Directory and user account administration.
Basic understanding of TCP/IP networking, DHCP, DNS, Wi-Fi, and Ethernet.
Experience troubleshooting printers, mobile devices, and peripheral equipment.
Ability to prioritize multiple support requests and work independently.
Strong customer service, communication, and interpersonal skills.
Ability to clearly document technical issues and resolutions.
Valid driver's license and ability to travel between company locations in Napa and Sonoma Counties.
Ability to safely lift and move computer and technology equipment as required.

Preferred

Experience supporting Microsoft Intune or another endpoint management platform.
Experience with Microsoft Active Directory.
Familiarity with Meraki, Ubiquiti, SonicWall, or similar networking technologies.
Experience supporting iOS/iPadOS devices.
Experience supporting Point-of-Sale systems in hospitality, retail, restaurants, or wineries.
Familiarity with IT ticketing systems such as Freshservice.
Experience working in a multi-location organization.
Microsoft, CompTIA, Cisco, or related technical certifications are a plus.

Skills & Competencies

Excellent troubleshooting and problem-solving skills
Strong customer service mindset
Ability to explain technical concepts to non-technical users
Self-motivated and capable of working with limited supervision
Strong organizational and time-management skills
Attention to detail
Ability to prioritize issues based on business impact
Willingness to learn new technologies and systems
Ability to work effectively with employees, executives, vendors, and external IT partners

Work Environment

This is a hands-on IT position supporting multiple company locations throughout Napa and Sonoma Counties. The role includes a combination of desk-side support, remote support, equipment deployment, troubleshooting, and travel between locations.

The IT Support Technician will work closely with the Director of Information Technology and will have the opportunity to develop additional skills in Microsoft 365 administration, cloud services, cybersecurity, networking, endpoint management, and IT infrastructure.

Schedule and Travel Requirements

Set a weekday schedule, which may require seasonal overtime or overtime during outages.
Valid Driver’s License and reliable form of transportation.

Quick Apply

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Position Summary

Key Responsibilities

End-User Support

Microsoft 365 & Identity Support

Hardware & Endpoint Support

Network & Infrastructure Support

Hospitality, Retail & Winery Technology

IT Operations

Qualifications

Required

Preferred

Skills & Competencies

Work Environment