Top 170 Service desk Jobs in Schenectady, Ny

Front Desk Agent
Rivers Casino & Resort Schenectady —Schenectady, NY
- $25.29 - $28.10 an hour
- Weekends as needed
- English
- Hotel
- Math
Quick Apply
Front Desk Agent ( Part Time )
Rivers Casino & Resort Schenectady —Schenectady, NY
- $25.29 - $28.10 an hour
- Part-time
- English
- Office
- Hotel
Quick Apply
Patient Access Representative (Front Desk)
OrthoNY —Albany, NY
- $18 - $20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
Quick Apply
4d
Patient Access Representative
OrthoNY —Albany, NY
- $18 - $20 an hour
- Full-time
- HIPAA
- High school diploma or GED
- Clinic
- Profit sharing
- Paid training
Quick Apply
IT Solution Center Associate
COORDINATED CARE ALLIANCE NY INC —Clifton Park, NY
- $25 - $27 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
9d
Desktop Support Technician
Ovation Workplace Services —Schenectady, NY
- $40,000 - $49,920 a year
- Weekends as needed
- Background check
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
2d
Front Desk Clerk and Night Auditor, The Gideon Putnam
Delaware North —Saratoga Springs, NY
- $24 an hour
- Seasonal
- No high school diploma
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
4d
RV Receptionist
Blue Compass RV Albany —Latham, NY
- $18 an hour
- Weekends as needed
- Clean driving record
- Dealership
- Marketing
- Paid holidays
- Disability insurance
Quick Apply
Service Desk Analyst
Community Care Physicians —Latham, NY
- $21 - $34 an hour
- Overtime
- Computer science
- Computer Science
- HIPAA
- Paid holidays
- Health insurance
Desktop Technician II
Ellis Medicine —Schenectady, NY
- $24.75 - $36.53 an hour
- Full-time
- English
- Mid-level
- Organizational skills
10d
Service Desk Analyst
Union College —Schenectady, NY
- $60,000 - $62,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Disability insurance
Front Desk Assistant
DePaul —Schenectady, NY
- $21.00 - $21.30 an hour
- Full-time
- 18 years or older
- Clean driving record
- English
- Free parking
- 403(b) matching
Medical Scheduler
Albany Medical Center —Albany, NY
- $46,215 - $60,080 a year
- Full-time
- Hospital
- HIPAA
- Mid-level
Front Desk Receptionist
Fraterrigo Eye Physicians —Schenectady, NY
- $16 - $17 an hour
- Part-time
- HIPAA
- Organizational skills
- In-person
- Paid training
- Disability insurance
Quick Apply
Schenectady Residence: Front Desk Clerk (1)
Capital District YMCA —Schenectady, NY
- $16 an hour
- Part-time
- Customer service
- Residential
- High school diploma or GED
- Paid sick time
Quick Apply
Desktop Support Technician
SN Technologies pvt ltd —Latham, NY
- $25.98 - $31.28 an hour
- Full-time
- Mid-level
- Communication skills
- Dental insurance
Quick Apply
5d
Patient Care Coordinator
Pediatric Dental Group of New York —Schenectady, NY
- $20 - $24 an hour
- Full-time
- Dental office
- Computer literacy
- Experience working with children
- Health insurance
- 401(k)
Quick Apply
9d
Guest Service Agent
Hilton Albany —Albany, NY
- $23.60 an hour
- Full-time
- Microsoft Word
- Computer literacy
- Ability to climb stairs
Quick Apply
Scheduling Coordinator
BHI, LLC —Albany, NY
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Inventory management
Quick Apply
4d
Front Desk Agent
Hyatt Place Albany —Albany, NY
- $22.59 - $25.10 an hour
- Full-time
- Military
- Hotel
- Math
- Disability insurance
- Health insurance
Quick Apply

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Front Desk Agent

Rivers Casino & Resort Schenectady -
Schenectady, NY

Quick Apply

Job Details

$25.29 - $28.10 an hour

Qualifications

Computer operation
Customer relationship building
Spreadsheets
Employee relationship building
English
De-escalation techniques
Conflict de-escalation
Math
Customer engagement
Productivity software
Stakeholder relationship building
Quality data entry

Full Job Description

Summary: Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet the Landing Hotel and brand high standards of quality.

Job Title: Front Desk Agent

Department: Hotel

Reports To: Supervisor Hotel Operations

FLSA Designation: Non-exempt

License Type: Non-gaming

Pay Range: Start - $25.29 One Year - $28.10

Essential Job Functions:

Greet customers immediately with a friendly and sincere welcome
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate
Promote the Landing Hotel and brand marketing programs
Make appropriate selection of rooms based on guest needs
Code electronic keys
Non-verbally confirm the room number and rate
Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate
Verify and imprint credit cards for authorization using electronic acceptance methods
Handle cash, make change and balance an assigned house bank
Accept and record vouchers, travelers’ checks, and other forms of payment
Convert foreign currency at current posted rates
Post charges to guest rooms and house accounts using the computer
Promptly answer the telephone using positive and clear communication
Retrieve mail, small packages and facsimiles for customers as requested
Close guest accounts at time of check out and ascertain satisfaction
In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances
Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
Remain calm and alert especially during emergency situations and heavy hotel activity
Plan and implement detailed steps by using experienced judgment and discretion
Comply with attendance rules and be available to work on a regular basis
Perform any other job-related duties as assigned

Qualifications:

Must have the ability to communicate in English
Must be able to work various shifts, weekends, holidays
Must have working knowledge of Microsoft Office/Google Suite products
Self-starting personality with an even disposition
Always maintain a professional appearance and manner
Excellent written and oral communication skills
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts
Ability to access and accurately input information using a moderately complex computer system
Ability to establish and maintain effective working relationships with associates, customers and patrons

Working Conditions:

Ability to stand and move throughout front office and continuously perform essential job functions
Ability to observe and detect signs of emergency situations

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Quick Apply

Refine Your Search

service desk jobs in schenectady, ny

Front Desk Agent

Front Desk Agent ( Part Time )

Patient Access Representative (Front Desk)

Patient Access Representative

IT Solution Center Associate

Desktop Support Technician

Front Desk Clerk and Night Auditor, The Gideon Putnam

RV Receptionist

Service Desk Analyst

Desktop Technician II

Service Desk Analyst

Front Desk Assistant

Medical Scheduler

Front Desk Receptionist

Schenectady Residence: Front Desk Clerk (1)

Desktop Support Technician

Patient Care Coordinator

Guest Service Agent

Scheduling Coordinator

Front Desk Agent

I want to receive the latest job alert for service desk in schenectady, ny

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