The incumbent's primary job responsibility is to assist in the management of an assigned account or multiple small accounts under the direction and guidance of the Account Manager.
Specific responsibilities include work scheduling of all account personnel, establishing and enforcing work standards in conjunction with the Account Manager, monitoring overall inventory/equipment usage, troubleshooting/problem solving, orientation/training of Account Staff, customer relations, and special project work as requested.
The purpose of this role is to prepare the incumbent to assume the operational duties of an account through hands-on training and managerial experience under the direction of an experienced Account Manager.
Responsibilities:
- Participate in staff selection process. Interview candidates as needed. Schedule days off, holidays, and vacations, ensuring that the account's needs are met in accordance with hours and position control.
- Assign personnel to established work areas or project duties.
- Conducts quality assurance checks and manages materials inventory as well as general use of equipment.
- Ensure that staff receives proper orientation, initial training, and ongoing education.
- Provide individual guidance and motivation to staff to enable each one to perform to his/her fullest potential.
- Discipline associates when necessary according to progressive disciplinary guidelines.
- Prepare associate disciplinary and variance reports and conduct follow-up investigation as needed, reporting findings to Account Manager. Prepare disciplinary action notices and conduct follow-up as required. Conduct disciplinary meetings with associates with guidance from the Account Manager.
- Maintain an environment that is in sanitary, attractive, and orderly condition.
- Demonstrate and promote Xanitos' culture, values, and management philosophy.
- Demonstrate quality leadership in meeting performance plans.
Requirements:
- Administrative & Operational Experience : 3–7 years managing office operations, including reception, mail handling, and office supply management.
- Payroll Experience.
- Proficient in the use of Windows based office software.
- High School diploma, GED, or equivalent required. College degree or equivalent work experience preferred.
Qualifications:
- Employees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal.
- Flexibility to work some differing shifts
- Strong service/quality attitude
- Strong communication skills
- Strong leadership skill
Xanitos understands the importance of you, your family’s health and well-being, and your financial future. With that in mind, we take pride in the variety of benefit plans that are available for our employees. Please note, plans vary by location and are subject to eligibility and work hour requirements in accordance with company policy and state laws. Plans may include:
- Medical
- Dental
- Vision
- Life, Accident, and Disability Insurance
- 401K Retirement Plans
- Employee Assistance Program (EAP)
- Employee Wellness Program
- Commuter Benefits
- Shoes for Crews Reimbursement
- Paid Time off including Vacation, Sick, Holidays, Elective Holidays, Bereavement, Parental Bonding, Volunteer Day, and Jury Duty.
- Employee Discounts to Theme Parks, Theaters, Sporting Events, Movies, and More.
Xanitos, Inc. Is a management company that provides hospital housekeeping, patient transport, central laundries services, and patient observation services. It is differentiated by its patented XRO System for cleaning patient rooms, its outstanding operations management team, and by being a private company whose priority is giving top-quality service. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.
The expected salary range for this position ranges from $80,000.00 to $87,000.00 depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, training, market data, and other relevant factors. Additional compensation may include a bonus or commission (if applicable to the position).
Required
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High School Diploma, GED or equivalent or better
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
