Top 129 Director of operations Jobs in Seattle, Wa

Dual Property Director of Operations
Marriott International, Inc —Bellevue, WA
- $144,000 - $186,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- Commuter assistance
- Paid parental leave
3d
Director of Communications, Digital Strategy & Operations
Microsoft —Redmond, WA
- $130,900 - $272,300 a year
- Full-time
- Marketing
- Office
- Finance
3d
Director of Operations
11 Residential —Kirkland, WA
- $155,000 - $170,000 a year
- Full-time
- Pass drug screening
- System design
- Office
- Health savings account
- Paid holidays
Quick Apply
2d
Director of Launch Operations
Microsoft —Redmond, WA
- $130,900 - $272,300 a year
- Full-time
- Hybrid work
- Sales
- Marketing
- Writing skills
Associate Director of Operations
Annie Aesthetic —Issaquah, WA
- $95,000 - $130,000 a year
- Full-time
- Clinic
- Senior level
- 4 years
- Health insurance
- Paid time off
Quick Apply
4h
Director of People & Culture Operations | Columbia Hospitality
Columbia Hospitality Inc —Seattle, WA
- $120,000 - $135,000 a year
- Full-time
- Spanish
- 7 years
- English
- Health savings account
- Health insurance
Quick Apply
2d
Assistant Director Operations
External Only | Blueprint Technologies —Bellevue, WA
- $100,000 - $125,000 a year
- Weekends as needed
- 6 years
- Office
- Mentoring
Quick Apply
3d
Director of Event Planning and Operations
Marriott International, Inc —Seattle, WA
- $134,000 - $174,000 a year
- Full-time
- Sales
- Mid-level
- Hotel
- Commuter assistance
- Paid parental leave
Director Operations SodexoLive
Sodexo —Seattle, WA
- $89,250 - $115,500 a year
- Full-time
- 5 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Health insurance
14d
Director of Communications, Global Strategy & Operations
Microsoft —Redmond, WA
- $130,900 - $272,300 a year
- Full-time
- Marketing
- Office
- Finance
Director of Logistics & Operations Manager
Vale Concepts —Seattle, WA
- $195,000 - $205,000 a year
- Full-time
- ERP systems
- Warehouse
- Manufacturing
- Health insurance
- Dental insurance
Quick Apply
Director of Real Estate Operations
Diamond Parking Service —Seattle, WA
- $125,000 - $165,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
8d
Director Accounting Operations
Alaska Airlines —SeaTac, WA
- $172,550 - $267,450 a year
- Full-time
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
Senior Manager / Director, Carrier Operations
Whatnot —Seattle, WA
- $234,000 - $325,000 a year
- Full-time
- Remote
- 8 years
- SQL
- Analysis skills
- Paid parental leave
- Health insurance
Director, AI Operations
Microsoft —Redmond, WA
- $130,900 - $303,600 a year
- Full-time
- Computer science
- Computer Science
- 5 years
6d
Director, US Firm Operations & Strategy
Perkins Coie —Seattle, WA
- $178,080 - $387,810 a year
- Full-time
- Finance
- Bachelor's degree
- Organizational skills
- Paid holidays
- Health insurance
Director of Operations, Men's Rowing
University of Washington —Seattle, WA
- $80,172 a year
- Weekends as needed
- Microsoft Word
- Writing skills
- Mid-level
11d
Director of Operations
CREO Industrial Arts —Woodinville, WA
- $140,000 - $160,000 a year
- Full-time
- 5 years
- Bachelor's degree
- Mentoring
- AD&D insurance
- Paid holidays
Quick Apply
Director of Community Services
Real Escape From The Sex Trade —Seattle, WA
- $118,000 - $128,000 a year
- Online Application
- Hybrid work
- LMFT
- Master of Social Work
- 5 years
- Paid holidays
- Health insurance
Quick Apply
1d
Director of Operations
HopeCentral Pediatrics —Seattle, WA
- $125,000 a year
- Full-time
- 5 years
- HIPAA
- Clinic experience
- Health insurance
- Dental insurance
Quick Apply
1d

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Dual Property Director of Operations

Marriott International, Inc -
Bellevue, WA

Apply Now

Job Details

Full-time
$144,000 - $186,000 a year
3 days ago

Benefits

Commuter assistance
Paid parental leave
Employee stock purchase plan
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Childcare
Paid sick time

Qualifications

Customer communication

Full Job Description

Additional Information
Job Number26104183
Job CategoryRooms & Guest Services Operations
Location600 Bellevue Way NE, Bellevue, Washington, United States, 98004
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $144,000-$186,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors hotel operations sales performance against budget.

Reviews reports and financial statements to determine hotel operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.

Develops systems to enable employees to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures employees are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).

Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Washington Applicants Only: Employees will accrue paid sick leave, 0.03847 PTO balance for every hour worked and be eligible to receive minimum of 7 holidays annually.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing globalteam, and become the best version of you.

Apply Now

Refine Your Search

director of operations jobs in seattle, wa

Dual Property Director of Operations

Director of Communications, Digital Strategy & Operations

Director of Operations

Director of Launch Operations

Associate Director of Operations

Director of People & Culture Operations | Columbia Hospitality

Assistant Director Operations

Director of Event Planning and Operations

Director Operations SodexoLive

Director of Communications, Global Strategy & Operations

Director of Logistics & Operations Manager

Director of Real Estate Operations

Director Accounting Operations

Senior Manager / Director, Carrier Operations

Director, AI Operations

Director, US Firm Operations & Strategy

Director of Operations, Men's Rowing

Director of Operations

Director of Community Services

Director of Operations

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