Top 14 It help desk Jobs in Seneca Sc

IT Support Technician
Walter Surface Technologies Incorporated —Seneca, SC
- Full-time
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
13d
Technical Support Specialist
Technology Solutions of SC Inc —Seneca, SC
- $20 - $24 an hour
- Full-time
- Mid-level
- Analysis skills
- Conflict management
- Paid time off
- Flexible schedule
Quick Apply
13d
Plant Systems IT Technician
Clarios —West Union, SC
- Full-time
- Azure
- Mid-level
- Office
- Disability insurance
- Health insurance
IT End User Services Analyst
Vertiv —Anderson, SC
- Mid-level
- Windows
- Bachelor's degree
IT Support Specialist
The City of Easley —Easley, SC
- Full-time
- Entry level
Customer Service Agents
Leader Communications Inc —Clemson, SC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
Service Desk Manager
Leader Communications Inc —Clemson, SC
- Full-time
- Bachelor's degree
- Recruiting
- SharePoint
Quick Apply
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Clemson, SC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
7d

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Tier 2 Customer Care Team Member
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Technical Support Specialist
Technology Solutions of SC Inc —Seneca, SC
Enters and responds to help desk tickets and calls. Includes taking customer calls resolving and responding to customers' I/T requests, following up on open…
$20 - $24 an hour
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Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
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Senior Help Desk Technician
Columbus Ohio —New Albany, OH
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it help desk jobs near seneca sc

IT Support Technician

Walter Surface Technologies Incorporated
Seneca, SC

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Job Details

Full-time
13 days ago

Qualifications

Customer communication
Smartphone (troubleshooting support)
Laptop (troubleshooting support)
Moving
Windows
Printer (troubleshooting support)
Productivity software support
Desktop (troubleshooting support)
Customer support ticket management
Networking equipment (troubleshooting support)
Desktop administration
Peripheral hardware support
Ticketing system technical support
Mobile devices

Full Job Description

Reports To: Director Infrastructure & End User Technology

Job Summary

We are seeking an experienced IT Support Technician, Level 1–2 to provide hands-on technical support in a fast-paced environment. This role supports day-to-day IT operations by troubleshooting end-user devices, peripherals, applications, and basic network issues while ensuring timely resolution of incidents and service requests.

The ideal candidate is customer-focused, technically strong, and comfortable working directly with users in an operational environment where responsiveness, ownership, and clear communication are critical.

Key Responsibilities (but not limited to)

Provide on-site Level 1–2 support for end users, workstations, laptops, mobile devices, printers, scanners, and related peripherals.
Troubleshoot hardware, software, Microsoft 365, operating system, connectivity, and basic network issues.
Support warehouse and shop-floor technology, including shared workstations, barcode scanners, label printers, RF devices, tablets, and related equipment.
Install, configure, move, ship, receive, replace, image, and decommission IT equipment as required.
Log, prioritize, update, and resolve tickets in accordance with established SLAs.
Escalate complex issues as needed while maintaining ownership and user communication through resolution.
Support onboarding, offboarding, asset management, documentation, and equipment lifecycle activities.
Follow IT security policies, operational standards, and data-handling procedures.
Participate in site IT projects, equipment refreshes, relocations, and continuous improvement initiatives.
Participate in a rotating on-call schedule to support urgent business needs outside regular hours.

Core Competencies

Customer Service Orientation
Technical troubleshooting
Ownership and accountability
Strong communication skills with both technical and non-technical users.
Prioritization and time management
Adaptability in a fast-paced environment
Team collaboration
Attention to detail
Strong communication skills with technical and non-technical users.
Ability to work independently, prioritize tasks, and drive issues to resolution.

Required Qualifications

3–5 years of experience in Level 1–2 IT support within a business environment.
Strong Windows, end-user device, peripheral, and standard application troubleshooting skills.
Experience supporting Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint, and Office.
Experience with ticketing systems and SLA-based support processes.
Basic understanding of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, VPN, and connectivity troubleshooting.
Ability to work on-site 5 days per week.
Ability to lift and move IT equipment weighing 50 lbs. or more.

Preferred Qualifications

Experience with barcode scanners, RF devices, label printers, rugged tablets, time clocks, or production-floor systems.
Basic knowledge of Active Directory, Microsoft Entra ID, Intune, or endpoint management tools.
Experience with PC imaging, hardware refreshes, asset tracking, and equipment lifecycle processes.

Quick Apply

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it help desk jobs in seneca sc

IT Support Technician

Technical Support Specialist

Plant Systems IT Technician

IT End User Services Analyst

IT Support Specialist

Customer Service Agents

Service Desk Manager

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

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