Top 82 Technical support Jobs in Shelton, Ct

Technical Service and Order Fulfillment Associate
Naiad Dynamics US, Inc. —Shelton, CT
- Urgently hiring
- Microsoft Outlook
- Computer literacy
- ERP systems
- Disability insurance
- Health insurance
Quick Apply
Financial Planning Product Support Specialist
RightCapital —Shelton, CT
- $50,000 - $51,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Paid training
- Health insurance
Quick Apply
4d
Application Specialist I - Integrations - Req# 598
COCC —Southington, CT
- $48,110 - $65,104 a year
- Full-time
- Hybrid work
- Research
- Bachelor's degree
- US work authorization
- Wellness program
- Tuition reimbursement
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Application Specialist I- Deposits #531
COCC —Southington, CT
- $48,110 - $66,104 a year
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Wellness program
- Tuition reimbursement
Quick Apply
Desktop Support Technician
Bethany School District —Bethany, CT
- $22 an hour
- Part-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
IT Help Desk Representative
Sikorsky Financial Credit Union —Stratford, CT
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Customer Service and Account Coordinator
Acme United Corporation —Shelton, CT
- $22 - $23 an hour
- Full-time
- Hybrid work
- Microsoft Outlook
- Organizational skills
- Trade school
- Health savings account
- Health insurance
Quick Apply
13d
IT Support Analyst
Withersworldwide —New Haven, CT
- Email
- Hybrid work
- CRM software
- Mid-level
- Windows
- Travel reimbursement
5d
IT Specialist (FT)
Marra —Woodbridge, CT
- $19.06 - $19.57 an hour
- Full-time
- Microsoft Outlook
- Windows
- Driver's License
- Profit sharing
- Paid jury duty
Student Technical Support Coordinator
University of New Haven —West Haven, CT
- Full-time
- Mid-level
- Residential
- 3 years
- Paid holidays
- Dental insurance
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Technical Support - test / repair / configure electronic equipment (Onsite in Shelton, Connecticut)
FUJIFILM —Shelton, CT
- Overtime
- Clean driving record
- Driver's License
- Bachelor's degree
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Ansonia, CT
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Windows Helpdesk Support
Xperteks —Wilton, CT
- Full-time
- Google Workspace
- Mid-level
- Windows
Quick Apply
Assistant IT Operations & EHR Manager
Pediatric Healthcare Associates —Shelton, CT
- Full-time
- Computer science
- Computer Science
- HIPAA
- On-the-job training
Quick Apply
12d
Support Desk Technician
Complete Network Support —Branford, CT
- $46,000 - $55,000 a year
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Customer service
- Cell phone reimbursement
- Opportunities for advancement
Quick Apply
IT Desktop Support Specialist
University of Bridgeport —Bridgeport, CT
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Technical Support
Success Systems, Inc. —Norwalk, CT
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
Customer Service Automotive Technical Specialist
FCP Euro —Milford, CT
- $24 - $30 an hour
- Full-time
- ASE Certification
- Office
- In-person
- Health savings account
- Paid holidays
Quick Apply
11d
Gas Chromatography SME - Support and Training (HYBRID Shelton, CT)
PerkinElmer —Shelton, CT
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Continuous improvement
Service Operations Engineer - 2-5 years' experience (Denver,CO/Shelton,CT)
Sectra AB —Shelton, CT
- $75,000 - $105,000 a year
- Mid-level
- Windows
- SQL
- Paid parental leave
- Health insurance

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technical support jobs near shelton, ct

Technical Service and Order Fulfillment Associate

Naiad Dynamics US, Inc. -
Shelton, CT

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Outlook
Packing
High school diploma or GED
B2B business model
Sales quoting
Attention to detail
B2B
Technical Proficiency
Mechanical knowledge

Full Job Description

Excellent opportunity to join a world-leading designer and manufacturer of Ship Motion control Systems. Technically interesting machinery product line supplied for the worldwide commercial ship, military ship and luxury yacht market sectors.

Position:

Naiad Dynamics US, Inc. (ND) is a dynamic and innovative company committed to delivering cutting-edge solutions to our customers. With a strong focus on customer satisfaction, we are expanding our Service Team and seeking a dedicated Technical Service and Order Fulfillment Associate to join us in providing exceptional technical assistance to our valued customers.

As a Technical Service and Order Fulfillment Associate at ND, you will play a crucial role in ensuring customer satisfaction by delivering timely and effective technical support. The ideal candidate is technically or mechanically inclined, possesses excellent communication skills and is committed to resolving customer issues with a high level of professionalism.

Immediate opening, first shift

Naiad Dynamics US, Inc. Shelton, Connecticut plant

Responsibilities:

Respond to customer inquiries and issues related to our products and services.
Troubleshoot technical problems and provide step-by-step guidance for issue resolution.
Identify and quote required parts.
Collaborate with cross-functional teams to resolve complex technical issues.
Process customer orders and proactively review and work with purchasing and manufacturing departments to ensure on time delivery. Notify customers of any delays and update them on shipping information.
Order fulfillment - select inventory, professionally pack and label parts for shipment.
Communicate effectively and professionally with customers via phone and email.
Ensure a positive customer experience by addressing concerns and providing solutions in a clear and concise manner.
Follow up with customers to ensure their technical issues are resolved to their satisfaction.
Collaborate with team members and management to enhance overall customer support efficiency.
Identify stock-outs and low-stock for reorder.

Candidate Requirements:

Proven experience in technical support role
General knowledge of electrical, mechanical and hydraulic components, systems preferred.
Ability to troubleshoot and problem-solve technical issues effectively.
Customer-focused with a commitment to delivering exceptional service.
High School diploma, higher education or certification preferred.
High computer proficiency in MS Office products, including Word, Excel, Outlook.
Prior use of MRP and/or ERP systems in a production work environment.
Reliable and effective communication skills.
B2B and direct consumer quoting and sales order processing.
Must be reliable, fast & accurate with attention to detail, and able to thrive in a fast paced multivariable, continuously changing production environment.

About Us:

Naiad Dynamics US, Inc. is a well-established subsidiary of Naiad Maritime Group, Inc. with operations in CT, MD and FL and with affiliated companies in the Netherlands, United Kingdom, France and Australia. We supply high quality specialized ship systems throughout the world, as well as machine shop services for all industries including aerospace. We are an ISO 9001: 2015 certified company.

We offer a comprehensive benefits package including major healthcare coverage, dental, 401(k) with immediately vested 100% company match, disability insurance and life insurance. Benefits subject to policy/plan details.

Send resume in confidence to:

NAIAD DYNAMICS US, INC.

Attn: Human Resource Manager

50 Parrott Drive, Shelton, CT 06484

Telephone: 203-929-6355

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Ability to Relocate:

Shelton, CT 06484: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in shelton, ct

Technical Service and Order Fulfillment Associate

Financial Planning Product Support Specialist

Application Specialist I - Integrations - Req# 598

Application Specialist I- Deposits #531

Desktop Support Technician

IT Help Desk Representative

Customer Service and Account Coordinator

IT Support Analyst

IT Specialist (FT)

Student Technical Support Coordinator

Technical Support - test / repair / configure electronic equipment (Onsite in Shelton, Connecticut)

Seasonal, Operations Technical Specialist (Part Time)

Windows Helpdesk Support

Assistant IT Operations & EHR Manager

Support Desk Technician

IT Desktop Support Specialist

Technical Support

Customer Service Automotive Technical Specialist

Gas Chromatography SME - Support and Training (HYBRID Shelton, CT)

Service Operations Engineer - 2-5 years' experience (Denver,CO/Shelton,CT)

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