Top 194 Supervisor Jobs in Sheridan, Wy

Customer Service Manager - Sheridan, WY
307 RACING MANAGEMENT, LLC —Sheridan, WY
- $65,000 a year
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
Department Manager - Animal Health
Shipton's Big R —Sheridan, WY
- Full-time
- Computer literacy
- Merchandising
- Basic math
- Paid holidays
- Health insurance
Quick Apply
Case Manager - RN/MSW - Wyoming - Relocation$
Concert Consulting —Wyoming
- $75,000 - $100,000 a year
- Full-time
- Master of Social Work
- Nursing
- Vital signs
- Relocation assistance
Quick Apply
2d
Regional Operations Manager - Sheridan
307 RACING MANAGEMENT, LLC —Sheridan, WY
- $60,000 - $75,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Stocking Team Supervisor
Walmart —Sheridan, WY
- $22 - $35 an hour
- Full-time
- High school
- Mid-level
- Forklift
- Paid jury duty
- Disability insurance
Retail Assistant Manager - Full-Time
maurices —Sheridan, WY
- Full-time
- 18 years or older
- Customer service
- Computer literacy
- Health savings account
- Paid holidays
Emerging Store Manager
Walgreens —Sheridan, WY
- $45,000 - $71,550 a year
- Weekends as needed
- Merchandising
- English
- Mid-level
Cashiers and Assistant Managers
Common Cents Stores —Sheridan, WY
- $16.50 - $18.00 an hour
- Part-time
- Customer service
- Entry level
- Paid holidays
- Dental insurance
Quick Apply
Case Manager
Big Brothers Big Sisters of Wyoming —Sheridan, WY
- Part-time
- Hybrid work
- Mid-level
- Children
- Associate's degree
Quick Apply
1d
Operations Manager
White Light Digital Marketing —Sheridan, WY
- $2,500 - $3,000 a month
- Full-time
- Mid-level
- 3 years
- Analysis skills
- Paid training
- Paid time off
Quick Apply
11d
Crew Member/Shift Manager Taco Johns Sheridan, Wyoming
Taco John's - Good Times - Arby's —Sheridan, WY
- From $16.50 an hour
- 12 hour shift
- Hospitality
- High school diploma or GED
- Quick service & fast food restaurant
- Health insurance
- Paid time off
Quick Apply
Event Operations Manager, San Francisco
Curate Group —Sheridan, WY
- Full-time
- Mid-level
- Office
- Driver's License
- Paid time off
- Parental leave
Quick Apply
11d
Retail Assistant Manager - Part-Time
maurices —Sheridan, WY
- Part-time
- 18 years or older
- Computer literacy
- Mid-level
- Flexible schedule
Department Supervisor
Home Depot —Sheridan, WY
- Merchandising
- Mid-level
Help at Home Clinical Manager
The Hub on Smith —Sheridan, WY
- $78,000 a year
- Online Application
- Background check
- Nursing
- Clean driving record
- Health savings account
- Health insurance
Quick Apply
4d
Restaurant General Manager
Pizza Hut —Sheridan, WY
- 18 years or older
- Mid-level
- 3 years
Quick Apply
Plant Supervisor
Range —Sheridan, WY
- Full-time
- Construction site
- Customer service
- Heavy equipment operation
PRODUCT MANAGER - ACCESSORIES
Weatherby, Inc. —Sheridan, WY
- Full-time
- Background check
- 18 years or older
- 5 years
Quick Apply
Restaurant and Bakery General Manager
Perkins Restaurant & Bakery - Sugarland Enterprises, Inc. —Sheridan, WY
- $60,000 - $77,000 a year
- Weekends as needed
- Sales
- ServSafe
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Assistant Store Manager
Take 5 Oil Change —Sheridan, WY
- From $23 an hour
- 8 hour shift
- Computer literacy
- Restaurant management
- Mid-level
- Health insurance
- Employee discount
Quick Apply

I want to receive the latest job alert for supervisor in sheridan, wy

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Service Manager - Sheridan, WY

307 RACING MANAGEMENT, LLC
Sheridan, WY

Apply Now

Job Details

$65,000 a year

Qualifications

Computer operation
Customer communication
Coaching
Team development
Mentoring
Data interpretation
Productivity software

Full Job Description

Job Summary

The Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability.

Supervisory Responsibilities

Recruits, selects, and onboard customer service team members with a strong focus on service excellence.

Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‑resolution strategies.

Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery.

Approves bi-weekly timecards, manages attendance, and prepares overtime reports.

Conducts timely, constructive performance evaluations using data-driven assessments.

Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.

Duties and Responsibilities

Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines.

Builds, coaches, and sustains a high‑performing team capable of independent problem-solving and adaptable service delivery.

Establishes clear expectations, performance standards, and accountability practices.

Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions.

Keeps the team updated on changes to products, services, policies, and procedures.

Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary.

Collects, analyzes, and reports data on guest complaints, service performance, and team metrics.

Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations.

Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations.

Identifies operational inefficiencies and recommends improvements to leadership.

Participates in budget planning, contributing insight on staffing, service tools, and resource needs.

Performs additional duties and special projects as assigned.

Required Skills/Abilities

Strong leadership and supervisory capabilities.

Excellent verbal and written communication skills.

Advanced understanding of customer service principles.

Highly organized with exceptional attention to detail.

Proven ability to resolve complex customer issues using independent judgment.

Strong critical thinking skills with the ability to analyze data and make informed decisions.

Skilled in coaching, mentoring, and driving continuous improvement.

Proficient with Microsoft Office and related software tools.

Education and Experience

Bachelor’s degree preferred.

Minimum three years of experience in high-level customer service.

Minimum two years of supervisory or leadership experience.

Physical Requirements

Prolonged periods working at a desk and on a computer.

Ability to move throughout the facility during the workday.

Ability to stand or walk for extended periods.

Ability to lift up to 50 pounds as needed.

Apply Now

Refine Your Search

supervisor jobs in sheridan, wy

Customer Service Manager - Sheridan, WY

Department Manager - Animal Health

Case Manager - RN/MSW - Wyoming - Relocation$

Regional Operations Manager - Sheridan

Stocking Team Supervisor

Retail Assistant Manager - Full-Time

Emerging Store Manager

Cashiers and Assistant Managers

Case Manager

Operations Manager

Crew Member/Shift Manager Taco Johns Sheridan, Wyoming

Event Operations Manager, San Francisco

Retail Assistant Manager - Part-Time

Department Supervisor

Help at Home Clinical Manager

Restaurant General Manager

Plant Supervisor

PRODUCT MANAGER - ACCESSORIES

Restaurant and Bakery General Manager

Assistant Store Manager

I want to receive the latest job alert for supervisor in sheridan, wy

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected